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Old 08-04-2013, 05:05 PM   #29
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Originally Posted by truxpin View Post
I'll say this, if you buy your equipment....Keep all receipts! I've been a Dish customer for 7 years. Back when I signed up I didn't want to sign a 2 year contract, so I ended up purchasing my equipment. Now we've moved into the Airstream fulltime and are in a park with free cable. Dish wants me to send back the equipment I paid over $600 for, telling me they have no record of me purchasing. Ugh!
I would counter that by requesting a copy of the document you signed when you received the equipment from them.

Ken
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Old 08-04-2013, 05:41 PM   #30
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Quote:
Originally Posted by truxpin View Post
I'll say this, if you buy your equipment....Keep all receipts! I've been a Dish customer for 7 years. Back when I signed up I didn't want to sign a 2 year contract, so I ended up purchasing my equipment. Now we've moved into the Airstream fulltime and are in a park with free cable. Dish wants me to send back the equipment I paid over $600 for, telling me they have no record of me purchasing. Ugh!
I've always owned my own equipment except for my current Hopper and Joey receivers. Dish has no record of my receiver purchases since I've never bought my receivers from them. Their installer wanted to take my old receivers when he the installed the Hopper and Joeys. I told the installer I owned them and he said fine and left them with me. No one has said anything since that installation in December. With the Hopper and Joey receivers today, there's no advantage in buying them since I got them Hopper at no additional cost for signing up for 2 years.

Unless they have some record of you signing off on the receivers that they supplied to you on a rental basis, they have no claim.

Jack
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Old 03-11-2015, 11:10 PM   #31
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Is the setup for Hopper difficult?
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Old 03-20-2015, 08:03 AM   #32
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There are 2 keys with a Hopper. First you need to use coax that is rated 3MHz or better. Secondly the dish itself requires aiming (assuming you are using a fixed dish). You are aiming at 3 satellites.

Jack
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Old 03-28-2015, 08:28 PM   #33
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Dish TV

...and don't forget to bring along extra water!

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