Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Airstream Forums > Airstream Knowledgebase > Airstream Motorhome Forums > Sprinter and B-van Forum
Click Here to Login
Register Vendors FAQ Community Calendar Today's Posts Search Log in

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-07-2018, 02:39 PM   #1
1 Rivet Member
 
2017 Interstate Grand Tour Ext
Denver , Colorado
Join Date: Jul 2018
Posts: 15
Dead battery when it sits

I am very new to this. When my 2017 Int. sits for 3 days the chassis battery is dead (eg. 6 v. won't open the doors). I have made sure the radio etc is off. The dealer says no unusual draw and the charging system and battery are ok. This just isn't right. Any ideas are very much appreciated. Thanks.
Mobey is offline   Reply With Quote
Old 07-07-2018, 03:58 PM   #2
3 Rivet Member
 
2017 Interstate Lounge Ext
Plano , Texas
Join Date: Mar 2018
Posts: 217
So something is drawing down the Chassis battery. Is the house battery staying charged?

I also have 2017. Never had issue with chassis battery but some have reported some fusion wiring issues. I have ran down house batteries but I left fan/fridge/propane switch on.
Tobbun is offline   Reply With Quote
Old 07-07-2018, 04:20 PM   #3
Rivet Master
 
HowieE's Avatar
 
1991 34' Excella
Princeton , New Jersey
Join Date: Aug 2003
Posts: 7,070
Images: 12
Can you disconnect the battery, remove the negative cable, from the rig and charge it over night? If so disconnect the charger in the am and test the voltage later that day. If the battery is good you shouldn't see a voltage drop of more than a 1/10 volt or so.



Get a cheap, Pep Boys hydrometer and check each battery cell just after the charge. They should all be the same.


If the stand alone battery will hold a charge touch the negative cable to the battery post a watch for the spark. The size of the spark will give you an idea of the back ground current draw.

I suspect the battery is bad if it has been discharged below 9 volts a few times.

There is a ton of stuff running in background on newer vehicles. Besides the memory in the radio there is most likely a Body Computer. The batteries in my Excursion will go dead in a week or less of siting. Lincoln had a major problem with this a few years back.
__________________
WBCCI 12156 AIR 3144 WACHUNG TAC NJ6
2004 Excursion 4x4
1991 34 ft. Excella +220,000 miles, new laminated flooring, new upholstery, new 3200 lbs axles

HowieE is offline   Reply With Quote
Old 07-07-2018, 04:59 PM   #4
Half a Rivet Short
 
2017 30' Classic
2022 Interstate 24X
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 15,736
Hi

Simple set of tests:

1) Get a current meter and *measure* the current being pulled off the chassis battery with everything turned off. If it's over an amp, start digging for things.

2) Pull the chassis battery and get it tested. If it fails, you may have some warranty money left in it. That makes testing it at a dealer who handles that brand a good idea.

3) Put a multimeter on the battery with the engine running. Make sure it comes up to a reasonable charge voltage. If it does not, get the alternator / voltage regulator troubleshot.

Yes, there are a whole variety of other possibilities and rabbit holes to wander down. There's a pretty good bet one of the above will find the problem.

Bob
uncle_bob is offline   Reply With Quote
Old 07-08-2018, 09:19 AM   #5
2 Rivet Member
 
FunWaggin's Avatar
 
2016 Interstate Lounge Ext
Raleigh , North Carolina
Join Date: Aug 2014
Posts: 32
I had a similar situation and determined it was the Fusion Entertainment system. I had pushed the power button which darkened the screen but did not turn the system off. I’ve also realized that if I switch off the battery disconnect for the house (allowing current to flow) the Fusion system comes on! So, when I park my 2016 for a few days without shore power I switch on the battery disconnect. The solar panels keep the batteries topped off and all is good.

Hope this helps. Dead batteries are a bummer.
FunWaggin is offline   Reply With Quote
Old 07-08-2018, 11:47 AM   #6
Rivet Master
 
Boxster1971's Avatar

 
2024 Interstate 19
Fulton , Maryland
Join Date: May 2010
Posts: 3,879
Quote:
Originally Posted by Mobey View Post
I am very new to this. When my 2017 Int. sits for 3 days the chassis battery is dead (eg. 6 v. won't open the doors). I have made sure the radio etc is off. The dealer says no unusual draw and the charging system and battery are ok. This just isn't right. Any ideas are very much appreciated. Thanks.

You are correct - this isn't right.

Which dealer are you talking about - Airstream or Mercedes? Recommend you contact Airstream customer service. The battery drain on 2017 Interstates is a well know problem that has been discussed extensively on this forum. It appears to be caused by incorrect wiring of Fusion radio/entertainment system.
__________________
- - Mike
--------------------------
2024 Airstream Interstate 19e AWD
Previous: 2013 Airstream Interstate 3500 Ext Lounge
Boxster1971 is offline   Reply With Quote
Old 07-08-2018, 11:49 AM   #7
Rivet Master
 
Boxster1971's Avatar

 
2024 Interstate 19
Fulton , Maryland
Join Date: May 2010
Posts: 3,879
dead battery when it sits

Ignore the comment about using a hydrometer - all batteries on Interstate are sealed AGM.
__________________
- - Mike
--------------------------
2024 Airstream Interstate 19e AWD
Previous: 2013 Airstream Interstate 3500 Ext Lounge
Boxster1971 is offline   Reply With Quote
Old 07-08-2018, 11:24 PM   #8
New Member
 
2005 25' Safari
Sacramento , California
Join Date: Sep 2011
Posts: 4
I put a battery tender on the Airstream and the f350. This solved the problem you are having.
hpjack is offline   Reply With Quote
Old 07-11-2018, 11:47 AM   #9
2017 Frisco Serenity
 
dustin's Avatar
 
2017 23' International
San Bruno , California
Join Date: Dec 2017
Posts: 52
dead battery when it sits

I bought a new 2017 International Serenity 23’ Airstream.
After just a month the “New” Interstate Batteries died. Brought it to the “Interstate Battery Dealer and they replaced them. A headache especially after paying $70K for an Airstream!
dustin is offline   Reply With Quote
Old 07-11-2018, 02:15 PM   #10
Rivet Master
 
2014 20' Flying Cloud
Sag Harbor , New York
Join Date: Jun 2015
Posts: 17,523
FYI this thread is about an Interstate RV, which has its own unique battery/charger system and peculiarities.



Quote:
Originally Posted by hpjack View Post
I put a battery tender on the Airstream and the f350. This solved the problem you are having.
Quote:
Originally Posted by dustin View Post
I bought a new 2017 International Serenity 23’ Airstream.
After just a month the “New” Interstate Batteries died. Brought it to the “Interstate Battery Dealer and they replaced them. A headache especially after paying $70K for an Airstream!
OTRA15 is offline   Reply With Quote
Old 07-11-2018, 04:26 PM   #11
Rivet Master
 
2018 Interstate Lounge Ext
LV , Nevada
Join Date: Feb 2018
Posts: 2,580
Quote:
Originally Posted by OTRA15 View Post
FYI this thread is about an Interstate RV, which has its own unique battery/charger system and peculiarities.

OTRA15 - so nicely put. But I will say it on behalf of other Interstate owners - "unique/pecularities" = headaches (which I am still trying to fully comprehend)
Alex AVI is offline   Reply With Quote
Old 07-12-2018, 08:19 AM   #12
Rivet Master
 
Lotus54's Avatar
 
2006 22' Interstate
Port Angeles , Washington
Join Date: Sep 2016
Posts: 940
I like a ‘clamp-on’ type DC Ammeter.
But you need to make sure it will measure very small current flow- not all do.

I’ll try to find a link to the one I use. It is does very low current flows.
1 amp for three days draw 24 hours a day adds up.

mark
Lotus54 is offline   Reply With Quote
Old 07-12-2018, 12:55 PM   #13
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 742
Blog Entries: 1
Quote:
Originally Posted by Mobey View Post
I am very new to this. When my 2017 Int. sits for 3 days the chassis battery is dead (eg. 6 v. won't open the doors). I have made sure the radio etc is off. The dealer says no unusual draw and the charging system and battery are ok. This just isn't right. Any ideas are very much appreciated. Thanks.
Hi Mobey,

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

Thank you.
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Old 07-12-2018, 11:17 PM   #14
2017 Frisco Serenity
 
dustin's Avatar
 
2017 23' International
San Bruno , California
Join Date: Dec 2017
Posts: 52
Quote:
Originally Posted by AirstreamInc View Post
Hi Mobey,



We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.



You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com



Thank you.


Wow! Truly pleasantly surprised an Airstream representative is reading this thread and actually is contacting the Airstream owners to help solve problems !
dustin is offline   Reply With Quote
Old 07-13-2018, 07:28 AM   #15
Rivet Master
 
Lotus54's Avatar
 
2006 22' Interstate
Port Angeles , Washington
Join Date: Sep 2016
Posts: 940
BTW, this is the clamp-on ammeter I have.
Rather expensive but it works really well. Resolution to 1mA DC

http://www.testequipmentdepot.com/am...SAAEgIPf_D_BwE
Lotus54 is offline   Reply With Quote
Old 07-13-2018, 04:28 PM   #16
3 Rivet Member
 
carpenc's Avatar
 
2018 Interstate Grand Tour Ext
St auguatine , Florida
Join Date: Oct 2017
Posts: 184
Here it is 2018 and the sane problem exists in the18s.!!!! I am sitting in a camp near my home trying to charge brand new batteries with a charger. Airstream tech said letting it sit without shore power fir two weeks drains the batteries. That shouldn’t be since you are supposed to be able to boondook for longer with solar etc!? The dealership, RV One in Winter Park Fl told me NOT to ht the red battery disable inless I was going to park it for months.
carpenc is offline   Reply With Quote
Old 07-13-2018, 04:52 PM   #17
Half a Rivet Short
 
2017 30' Classic
2022 Interstate 24X
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 15,736
Quote:
Originally Posted by carpenc View Post
Here it is 2018 and the sane problem exists in the18s.!!!! I am sitting in a camp near my home trying to charge brand new batteries with a charger. Airstream tech said letting it sit without shore power fir two weeks drains the batteries. That shouldn’t be since you are supposed to be able to boondook for longer with solar etc!? The dealership, RV One in Winter Park Fl told me NOT to ht the red battery disable inless I was going to park it for months.
Hi

No, indeed pretty much all Airstreams (MH or TT) will flatten a battery in under a month if there is no power into the system. Put a solar setup on and keep it outdoors ... you can go a long long time in storage.

Boondocking depends very much on how much power you use. It is surprisingly easy to to flatten the stock batteries on any of these RV's in under a day, with or without the stock solar setup.

It sounds like your dealer is a bit confused about how to manage the power system in your trailer. Given the turnover at most dealers, it's amazingly easy to run into a confused person at one of them ....

Bob
uncle_bob is offline   Reply With Quote
Old 07-14-2018, 07:23 AM   #18
3 Rivet Member
 
carpenc's Avatar
 
2018 Interstate Grand Tour Ext
St auguatine , Florida
Join Date: Oct 2017
Posts: 184
Thanks Bob, that is one of the curious things about this; it is stired outside in Fl with solar . I could see it draining in a few months but I would have thought with the solar panels and fusion and frig off, it would be fine.
carpenc is offline   Reply With Quote
Old 07-14-2018, 09:17 AM   #19
Rivet Master
 
2014 20' Flying Cloud
Sag Harbor , New York
Join Date: Jun 2015
Posts: 17,523
Quote:
Originally Posted by carpenc View Post
Thanks Bob, that is one of the curious things about this; it is stired outside in Fl with solar . I could see it draining in a few months but I would have thought with the solar panels and fusion and frig off, it would be fine.
Then you should do further research IMO about phantom electrical drains on your system [in addition to the propane detector] like sub-woofers, radios, etc.. Even with a small solar panel, if the controller is working right, your batteries should stay charged IMO. Is your main battery switch in the "Use" mode? [forgive this "trailer" terminology, what ever you call the IS master control is what I mean].

First off though, please tell us what your batteries are. AGM or flooded-cell lead batteries? With the new IS and solar, I guess AGM. Have you had them tested independently from your dealer? There is a remote chance one or more cells are bad.

Good luck,

Peter
OTRA15 is offline   Reply With Quote
Old 07-14-2018, 09:39 AM   #20
Zil
4 Rivet Member
 
Curtis Wright
Currently Looking...
Eyren Haven , South Jersey
Join Date: Apr 2014
Posts: 326
It is common for dealers to allow batteries to go dead. Then selling vehicle with bad batteries. If you have a heavy drain when idle, that must be fixed. But it is not normal for out-of-use house battery to be dead in <3 days.
Here is quality meter at a reasonable price from a trusted source. https://shop.marinehowto.com/product...amp-volt-meter
Zil is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ford Expedition sits too low. dean will Towing, Tow Vehicles & Hitches 21 01-02-2017 01:54 PM
house battery seem dead/ shore power dead joe rv guy Sprinter and B-van Forum 29 12-26-2016 12:36 PM
Black Tank Sits On Frame? thinktankair Waste Systems, Tanks & Totes 4 12-27-2014 08:58 AM
1999 GMC Safari Hitch Sits 9" Off the Ground (no Load) slaplips Tow Vehicles 4 08-16-2010 09:29 PM
What bad things happen when a trailer sits? tlwood99 2000 - 2004 Safari 11 03-08-2007 08:08 AM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 02:33 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.