Originally Posted by SiennaGuy
Before you change anything, take lots and lots of photos of the unit as you got it. You'll need them if you're going to argue with the dealer and you'll definitely need them if you go to court.
Tips for forensic photography (that I learned when I took accident investigation training at the Corps of Engineers)…
Make sure you start with a new camera SD card that has no other data on it.
Date/time stamp all photos.
Start with overview pictures showing the whole van with the license plate visible and readable, then with the door open where you'll enter, then of the the interior, then gradually move in on the area in question until you're finally taking pictures of the issue in question.
Take as many pictures as you need, and don't delete any of them afterwards. Even if a picture is crappy and unusable, leave it on the SD card.
Remove the SD card when you're done and don't put any other pictures on it. You will not want any pictures on your "evidence" SD card that are not pertinent to the case.
Do not edit the photos on your computer. Every photo must be original. If a photo must be edited for clarity, make a copy on a separate SD card and then edit the copy, leaving the original as-is for comparison purposes.
Following these two tips shows a court that the pictures are of your
van and enables the court to see exactly where the problem is in relation to the rest of the van. They also ensure that there is no tampering with evidence.