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Old 07-31-2015, 09:56 AM   #99
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And why did I just come into this room?
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Old 07-31-2015, 10:17 AM   #100
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CSS = Can't see _hit!
CDS = Can't do _hit!
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Old 07-31-2015, 10:18 AM   #101
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Quote:
Originally Posted by switz View Post
And why did I just come into this room?
Because the door was open?
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Old 07-31-2015, 10:19 AM   #102
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CHS either!
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Old 07-31-2015, 10:20 AM   #103
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and my big one...

CFS
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Old 07-31-2015, 10:42 AM   #104
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Old 07-31-2015, 10:44 AM   #105
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Quote:
Originally Posted by dznf0g View Post
and my big one...

CFS
Which I assume is like the "cabbage disease" - the stem can't hold the head up.

But maybe we should get back to the original topic, which is Airstream Quality Control…

My most recent Airstream issue was with the BIM. It quit working for no apparent reason, but tested fine. Turns out, when Mercedes replaced the chassis battery, they shorted out the BIM's contact in the battery box under the driver's footwell, and blew an in-line fuse I didn't know it had.

Not really an Airstream problem, rather a Mercedes problem, but I didn't know that until after I made a trip to the Airstream dealer to have a "defective" BIM checked out.

Something to remember for the future, since the BIM can never be shut off even when the main house disconnect is off, the circuit connecting the BIM to the chassis battery is always hot, even when the chassis battery disconnect by the accelerator pedal is pulled. Pull the BIM's in-line fuse before replacing the chassis battery!
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Old 07-31-2015, 11:48 AM   #106
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I was running wire for back-up lights, and I opened a panel on the belly pan located curbside by the rear stabilizer jack. the panel was secured by eight screws. removed the panel and found left over debris from the factory, e.g., rivets, a bolt, plastic remnants, metal shavings, and dirt. This was on a new 2015 23FB. It is really discouraging how sloppy Airstream is when they manufacture their products. you would not see this in any automobile. It reminds me of a construction site where the workers throw their trash in between the walls and around the foundation. I thought they had finally purchased a shop vac at the recommendation of Forum members?!?!?!?
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Old 07-31-2015, 03:58 PM   #107
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Protag....how did you know your BIM quit working? Since we had our chassis battery replaced recently (the whole towing fiasco story), I'd like to know that they didn't short out the BIM's contact, like you said happened to you. So...how would I know? What are the symptoms?
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Old 07-31-2015, 05:25 PM   #108
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Protag....how did you know your BIM quit working? Since we had our chassis battery replaced recently (the whole towing fiasco story), I'd like to know that they didn't short out the BIM's contact, like you said happened to you. So...how would I know? What are the symptoms?
The BIM works by connecting the house and chassis systems when there's charging voltage from any source— shore power, generator, or engine alternator. I exclude the standard solar panel from the list because as charging sources go, that one is pretty anemic. Anyway, the BIM then disconnects the two systems when there's no charging voltage.

Coming back from Farmington, I stopped over for two days at my kid brother's house. No shore power, and 100% cloud cover the whole time, unusual for southwest Oklahoma. I left the fridge running, and the roof fans, while I was parked at his abode. Anyway, when I left his place, the house batteries were showing about 45% charge. Lower than I like, but not catastrophically so.

I thought the engine alternator would charge the house batteries while I was driving for six hours en route to my next stop, and if the BIM was working properly, it would have. Instead, when I arrived at Lake Bistineau State Park, the house system was stony dead, below 0% charge, meaning that no charging had occurred while I was driving. Hence, there must have been something wrong with the BIM, see?
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Old 07-31-2015, 05:43 PM   #109
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Just finished our three day "shake down" trip with a new 2016 30' International Serenity and am pleased to report no problems with any of the systems and the fit, finish, and materials are everything I had hoped they would be. So far, at least, I'd give Airstream a BIG thumbs up for QUALITY! We're loving this great coach!

And the new truck we bought to pull the Airstream has turned out to be a perfect match for the 30' International.



2015 Sierra Denali HD 3/4 ton with Duramax/Allison. Pulling from 2400' to 5400', up the steepest grades toward Prescott, the Duramax work seemed effortless and coming back down those grades, the engine braking kept me from needing to touch the brake pedal at all. Trailer followed precisely with no complaints. All-in-all, stepping down from our 2011 44' diesel pusher motorcoach, we couldn't be happier with this combination of truck and trailer.

Smiles all around, for us.
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Old 07-31-2015, 06:05 PM   #110
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Addressing the title of this thread:

I just left The Mother Ship where we had some minor warranty work done. None were due to airstream workmanship but outsourced components. None were major.

This is the third or fourth time we've been there over the past 6 or 7 years. It's more convenient to stop there for service than to go to a dealer because of our traveling. This time there were noticeably fewer units there for service than our previous visits. Might that mean better quality control? Maybe. Maybe not.

The factory was noticeably busier, they are cranking out 60 or 80 trailers (I forget which) a week. But they haven't expanded the factory space yet. I believe I saw a post that claimed the expansion was to blame for a decrease in quality, so that argument is invalid.

Everyone working there was friendly, helpful and willing help you. Observing workers, they all appeared to be taking pride in their work and working carefully.

While cutting of materials is automated, assembly is incredibly labor intensive. Average built time is nine days and 300 man hours.

We are now stopped for the night near Elkhart, IN. , the rv Capitol of the world. None of the factories we've driven by look as complex as Airstream. They all look like small auto body shops from the outside. We haven't toured any of them, so that comment is really conjecture. But I do remember the leaks I had in our first non-airstream camper we had.



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Old 07-31-2015, 07:18 PM   #111
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Quote:
Originally Posted by Protagonist View Post
The BIM works by connecting the house and chassis systems when there's charging voltage from any source— shore power, generator, or engine alternator. I exclude the standard solar panel from the list because as charging sources go, that one is pretty anemic. Anyway, the BIM then disconnects the two systems when there's no charging voltage.

Coming back from Farmington, I stopped over for two days at my kid brother's house. No shore power, and 100% cloud cover the whole time, unusual for southwest Oklahoma. I left the fridge running, and the roof fans, while I was parked at his abode. Anyway, when I left his place, the house batteries were showing about 45% charge. Lower than I like, but not catastrophically so.

I thought the engine alternator would charge the house batteries while I was driving for six hours en route to my next stop, and if the BIM was working properly, it would have. Instead, when I arrived at Lake Bistineau State Park, the house system was stony dead, below 0% charge, meaning that no charging had occurred while I was driving. Hence, there must have been something wrong with the BIM, see?
Did you have to replace the batteries?

Also where is that BIM fuse that is critical?
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Old 07-31-2015, 07:34 PM   #112
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Well during cleaning up from our recent Florida trip, I discovered that the curbside rear speaker no longer works. Checked the speaker and it's OK. Since the front ones work, I'm assuming that it's a wiring problem somewhere forward of the speaker cuz can just see the last couple of feet of wire. I'm open to any ideas on this.

Also the knob that raises the hood on the Maxxair fan no longer operates and initial investigation indicates the operator mechanism (P/N 10-20281k-3cf) is FUBAR. Will have to lift fan off mounting flange to get to it. It appears after an internet search that it's only available from Maxxair. Since the fan is about $200, I can only imagine how much this part will cost.

Stay tuned.
Not only was the operator mechanism shot but when taking the fan apart to get to it, I found that one of the arms on the lifter arm had broken off. It was also made from the same brittle die-cast pot-metal. While I could have repaired it, decided to replace since it was $12.

Also noticed that crazing was developing on the smoked hood where the mold sprue was cut off. First hailstorm will probably destroy it.
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