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Old 02-04-2016, 05:35 AM   #155
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Kitty, almost every brand that I have explored has forums dedicated to them. Funny thing is they all have basicaly the same complaints that Airstream owners post here. They all leak, furniture falls apart and appliances fail, etc. Poor QC seems to be indicative of the RV industry as a whole.
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Old 02-04-2016, 09:28 AM   #156
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If you saw in person the RV trailers sold in the UK and their unbelievably high prices vs what you get, one might come to the conclusion we are not doing too bad over here.

The US RV industry as a whole just pays lip service to the words "quality control" since no vehicle lemon laws apply to the RV industry. If the lemon laws could be invoked, there would be a dramatic increase in quality control or the companies would fold their tent and blow away like wheat chaff.
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Old 02-07-2016, 12:17 PM   #157
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Or the price would be so high companies would go out of business

I think some folks over react and do not try to help themselves when I owned motor homes a old guy told me to own a Rv you need three thing

1. A big wallet
2. A tool kit
3. A sense of humor

Enjoy the day

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Old 02-09-2016, 08:47 AM   #158
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It would also be helpful (for me) to be twenty years younger and thin plus had shop classes in plumbing, electrical, HVAC and sheet metal work. On the Job Training with no instructor providing some clues does not always generate the expected results.
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Old 02-09-2016, 08:59 AM   #159
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On the Job Training with no instructor providing some clues does not always generate the expected results.
OJT with no instructor is called "trial and error." And it runs afoul of the same drawbacks as all classes in the School of Harn Knocks— unlike in regular schools, first you take the test, and THEN you get the lesson!
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Old 02-09-2016, 09:01 AM   #160
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If the industry could do just one thing I would be happy. Just make every unit completely watertight. It seems so unreasonable that with advanced materials and decades of experience building that new units come off the line with leaks or develop leaks in short order. This appears to be the biggest issue for the enjoyment and longevity of any RV.
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Old 02-10-2016, 10:40 AM   #161
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We spent Christmas and New Years down in Mesa AZ where it rained pretty steady for days. Had water pouring out of the overhead light in the closet next to the fridge on our 2015 bunk. It is so disheartening to constantly deal with various quality issues on a very expensive trailer. This is our second and the last. I am so done!!
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Old 02-10-2016, 11:50 AM   #162
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My 2015FC25RB is back at the dealer for the 4th time for the same leak. Not to mention the damage they caused each time they have tried to repair the leak! each time there is more and more damage.... Not very happy. The last time they somehow damaged the HDMI cable between the BR player and the TV !
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Old 02-10-2016, 01:23 PM   #163
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Isn't your dealer using pressure testing equipment to find the leak?

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Old 02-10-2016, 02:06 PM   #164
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Have to agree. First element of QC that AS needs to achieve is a leak tight shell. That would be an improvement. Since we all expect that performance it would not be a change so WB would be happy.

Have to disagree with the thought that Quality costs money. There is nothing more expensive than rework. Doing the work correctly is the least expensive approach to manufacturing. However, what many of us want is really specification change as opposed to quality. The upgrade of components that are insignificant in cost relative to the purchase price of an AS would make a real difference in our cost of ownership and satisfaction. A multistage electrical converter/charger appears to cost less than $200. A better tire solution would likely be less than $500. Drawer and door catches which hold them closed might be another $200. Balancing the hubs and brake drums would be less than half the cost of Centramatics. But then what would we have to complain about and take up our time fixing. It's a good thing that shinny shell puts a smile on our face. Pat
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Old 02-10-2016, 02:54 PM   #165
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Isn't your dealer using pressure testing equipment to find the leak?

Kelvin
Not as far as I am aware. The trailer is with them now and I will be asking about this. I really do not want it back until it is fixed!!!!
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Old 02-10-2016, 10:40 PM   #166
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As soon as the customers check clears the bank after purchasing the new "vehicle" they forget about that customer. To increase profits, they hire untrained labor which is paid minimum wage. They are learning on a customer's trailer. The work ethic is best summarized by doing a half baked job and the heck with a happy customer.

We had an unmitigated disaster with our first Airstream, a 2013 25FB International Serenity, and a local dealership trying to do a simple cabinet job. The unit was returned with grease all over the flooring.

When the 2014 Classic came in to the dealership, I watched their crew blow the pin striping off the side of the trailer when washing it. That was the final straw.

A stove top part failed and they could not even order a replacement stove part. I fabricated a temporary repair solution which is still in use. No one ever called to say the part had come in.

I have taken both the Classic and the 23D to an independent shop to get repairs done correctly that should have been paid for by the factory. That same shop has done all the custom work on both units as well.

With my less than stellar experience now with two different dealerships, I do not trust any "dealer" to touch either unit.
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Old 02-10-2016, 11:23 PM   #167
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And yet you keep buying A$. Why? Is it the "3rd times a charm" thing?
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Old 02-11-2016, 08:06 AM   #168
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Too many defects

I don't want to sound discouraging but I don't believe you will get all of those defects fixed in a timely way. Too many, too diverse and some probably beyond ability of dealer to fix.

I would demand new vehicle PROPERLY INSPECTED. If they refuse get a lawyer.

Sadly you have a true nightmare on your hands. I'm so sorry.
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