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Old 07-15-2016, 12:00 PM   #1
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AI 2014 Propane not flowing

Hello! For the past two weeks, our generator has not been running consistently and now my stove will not light. I don't hear a flow of propane at all and I just filled the tank. Generator will not turn on either. I tried switching the outside shut off valve a few times and wiping it down with a rag in case debris prevented it from making contact. Still no flow of propane on the stove. Anyone know of possible issues? Thanks!
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Old 07-15-2016, 12:48 PM   #2
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Make sure the coach batteries are not disconnected since that also shuts off the propane solenoid.
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Old 07-15-2016, 05:13 PM   #3
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With the house batteries on, you should be able to hear the valve click when it's turned on.
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Old 07-15-2016, 07:39 PM   #4
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Thanks for help. I did check the batteries and made sure all was on. I ended up taking a damp rag and really wiped the shut off area front and back and now I have propane on my stove again! Sensitive thing.
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Old 07-15-2016, 07:51 PM   #5
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Sometimes when you change the tank you have to purge the air out of the lines. I turn all the stove burners on until I smell gas and the burner can light.
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Old 07-15-2016, 08:08 PM   #6
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Thanks for help. I did check the batteries and made sure all was on. I ended up taking a damp rag and really wiped the shut off area front and back and now I have propane on my stove again! Sensitive thing.

You may have a regulator problem. I doubt the cleaning of the shut-off area had any effect. There was a recall on sone propane regulators on 2013-2014 models. Might be worth having it checked.


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Old 07-15-2016, 08:10 PM   #7
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Sometimes when you change the tank you have to purge the air out of the lines. I turn all the stove burners on until I smell gas and the burner can light.

We don't change tanks on our Interstates and other motorhome models. There is a single ASME frame mounted propane tank under the vehicle that gets filled remotely when needed.


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Old 07-15-2016, 09:57 PM   #8
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May still have some air to get out of the lines if if ran dry
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Old 07-16-2016, 03:08 PM   #9
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I'd suspect a regulator shutdown due to sudden pressure into line. Check out this YouTube video. It pertains to BBQs but applies to all propane devices. In a nutshell, disconnect the hose from the tank to relieve regulator pressure, reconnect, turn propane on slowly and it only needs about 1/2 turn.
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Old 07-16-2016, 03:14 PM   #10
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In a nutshell, disconnect the hose from the tank to relieve regulator pressure, reconnect, turn propane on slowly and it only needs about 1/2 turn.
There is no disconnecting the hose from the tank on a built-in ASME tank on an Airstream Interstate. There is no hose to disconnect, only a rigid pipe. There is no turning the propane on slowly, only a solenoid switch that is either on or off with no in-between.

There are a lot of things on a trailer that are the same as on a motorhome, but the propane system isn't one of them.
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Old 07-18-2016, 08:55 AM   #11
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You may have a regulator problem. I doubt the cleaning of the shut-off area had any effect. There was a recall on sone propane regulators on 2013-2014 models. Might be worth having it checked.


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Hi Mike. This makes a lot of sense. We had taken the van in before on suspicion that the shut off valve was not operating properly. They couldn't find anything so they informed us to wipe the area down to keep debris off the switch. Sounded a bit too easy. Our propane randomly shut off again during our trip yesterday. My husband said that the shut off switch is bad and needs to be replaced. Do you know if I can find this part online or even if a generic part can be used? Thanks
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Old 07-18-2016, 09:54 AM   #12
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Hi Mike. This makes a lot of sense. We had taken the van in before on suspicion that the shut off valve was not operating properly. They couldn't find anything so they informed us to wipe the area down to keep debris off the switch. Sounded a bit too easy. Our propane randomly shut off again during our trip yesterday. My husband said that the shut off switch is bad and needs to be replaced. Do you know if I can find this part online or even if a generic part can be used? Thanks

I think the switch is fairly standard. The one on my 2013 model has a rubber cover over it to keep out the elements. Finding a switch that is water proof might be an issue. If all else fails you can get a new switch from an Airstream dealer - it will just more expensive. Just search for a SPST water proof/resistant switch.


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Old 07-18-2016, 02:09 PM   #13
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This would work:
https://www.amazon.com/Toggle-Switch...8MQWCT4T99VD5M

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Old 07-19-2016, 05:37 PM   #14
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I wanted to thank everyone for their help. We overnighted the toggle switch and installed it and both stove top and generator seem to be working as they should. Many thanks to those who take the time to respond. Without this forum, I think we would have sold our AI by now as we live in an area where even the "certified airstream" dealership has no idea how our little rig works.
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