Thread Tools Search this Thread Display Modes
Old 06-24-2016, 07:53 AM   #1
New Member
2016 Interstate Grand Tour Ext
Ann Arbor , Michigan
Join Date: Jun 2016
Posts: 3
2016 AI no hot water

With the fresh water tank 2/3 full & hot water tank full & cold water flowing from hot faucet, attempted to use the electric side of the water heater for 1st time. Switched electric switch to 1. The orange light came on & did not turn off. From outside, was able to hear a faint sound coming from the water heater however after 15-20 minutes no hot water. The tried the gas side. Same result. The book says the orange light indicates the ignition stage & should go off after a few minutes however the light does not turn off until I switch it off. Any ideas?

parios is offline   Reply With Quote
Old 06-24-2016, 08:03 AM   #2
3 Rivet Member
2014 25' FB International
Metuchen , New Jersey
Join Date: Sep 2012
Posts: 111
Hmm... Maybe the bypass is on.

GenXair is offline   Reply With Quote
Old 06-24-2016, 08:40 AM   #3
Rivet Master
HowieE's Avatar
1991 34' Excella
Princeton , New Jersey
Join Date: Aug 2003
Posts: 6,895
Images: 12
The orange light should only relate to the gas side ignition. Are you saying while switched to gas the burner did not come on? That would be a loud sound.
Electric will take quite a while to heat the water so 20 minutes was not really enough, but you should have at least felt warm water in the time.

If you have had hot water from the gas side since winter the bypass is not the problem.

Were you plugged into shore power while trying the electric side?
2004 Excursion 4x4
1991 34 ft. Excella +220,000 miles, new laminated flooring, new upholstery, new 3200 lbs axles

HowieE is offline   Reply With Quote
Old 06-24-2016, 09:16 AM   #4
Rivet Master
Ron_CA's Avatar
2015 Interstate Ext. Coach
San Diego , California
Join Date: Feb 2014
Posts: 665
Water heater won't work on electric unless you are plugged in to shore power. Propane needs to be turned on for gas.
Ron_CA is offline   Reply With Quote
Old 06-24-2016, 01:01 PM   #5
1 Rivet Member
2015 Interstate Ext. Coach
Nashville , Tennessee
Join Date: Feb 2015
Posts: 16
We had same problem the first time. Turns out the breaker at rear beneth side seat was in off position.
Cirrus Flyer is offline   Reply With Quote
Old 06-25-2016, 10:15 PM   #6
Rivet Master
73shark's Avatar
2011 Interstate Coach
Overland Park , Kansas
Join Date: Aug 2011
Posts: 2,767
Make sure there's propane by lighting a stove burner and ensure that there's water in the tank, i.e. the bypass is off.
Glass half full or half empty to an engineer is the glass is twice as big as it needs to be.

PM me for sale info on my 2011. SOLD!
Upfitted Transit 350 sitting in driveway.
73shark is offline   Reply With Quote
Old 06-27-2016, 06:58 PM   #7
4 Rivet Member
PSchw's Avatar
2005 39' Skydeck 390 SD
Livingston , Texas
Join Date: Mar 2013
Posts: 499
Images: 4
If the light comes on your thermal fuse is not working. Common problem on water heaters mostly the connection is corroded. Open the outside cover and you see a clear plastic pipe/hose pull it off on both sides clean the contacts and put it back in. It may works if the light comes on again you may need a new thermal fuse a cheap part and you should have one or two as spare anyhow.
Good luck
PSchw is offline   Reply With Quote
Old 06-27-2016, 09:01 PM   #8
Rivet Master
Moflash's Avatar
2007 28' International CCD
Springfield , Missouri
Join Date: Apr 2011
Posts: 1,225
2016 AI no hot water

Sounds like you need to check the hot water heater bypass valves.Which means that water is not flowing into the water heater.
Look at your owners manual for a diagram.

Sent from my iPhone using Airstream Forums
Moflash is offline   Reply With Quote
Old 06-27-2016, 10:05 PM   #9
4 Rivet Member
sgschwend's Avatar
1986 25' Sovereign
2008 F350, 6.4L diesel , Oak Harbor, WA
Join Date: Sep 2015
Posts: 495
Images: 13
I thought the title was kinda cool.

"2016 AI no hot water"
Artificial Intelligence no hot water
sgschwend is offline   Reply With Quote
Old 06-28-2016, 09:50 AM   #10
New Member
2016 Interstate Grand Tour Ext
Ann Arbor , Michigan
Join Date: Jun 2016
Posts: 3
Worked with the dealer on phone to solve the issue; they delivered the AI with the red ECO wire disconnected! once I connected this wire & hit the gas switch it fired up. He tells me ECO stands for Electronic Cut Off. Thanks.

parios is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Hot Water Heater Works But No Hot Water Althea Water Heaters, Filters & Pumps 6 04-16-2016 09:45 AM
being frugal with hot water — best ways to manage hot water cost lbdesign Full-Timing, Winter Living & Workamping 23 12-17-2015 09:14 AM
Hot hot hot aluminum! luvoldstuff General Repair Forum 23 06-24-2013 01:08 AM
AC just quit working and it's Hot Hot Hot!!! SaabLover Furnaces, Heaters, Fireplaces & Air Conditioning 9 07-27-2010 09:03 PM
Hot Water to Hot Raptorrider2001 Water Heaters, Filters & Pumps 3 08-20-2003 06:58 PM

Featured Campgrounds

Reviews provided by

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 01:13 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.