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Old 07-16-2019, 02:26 PM   #1
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Time to change to RAM?

So this really ticks me off. I bought my pickup in 2017 (F150) with the navigation system. In 2 years Ford STILL has maps on it as old as the hills. STILL haven't sent out updates. TERRIBLE support. If they charge $800 for unsupported navigations systems they don't deserve my business.

Not only that but TLC truck gave the new RAM a much better review than the F150. I've sensed that Ford has gotten really lazy. I can't believe all the recalls on my F150. Time for a change?

For those that have newer RAM's and GM products how are they on the navigation systems?
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Old 07-16-2019, 03:07 PM   #2
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Whoa...stop and take a deep breath.

I have a 2016 RAM, and it uses the same NAV as my 2015 Jeep. Both have map databases that are from circa 2014. They’ve issued new updates, but you have to buy them — at $150 a pop (although they’re “on sale” for $99 this month...), and word in the RAM and Jeep forums is that they only bring the maps up to 2017 or so. Those who have shelled out the bucks for the updates are mostly unhappy with them—as I was the few times I bought the updates for my previous Jeep.

As to recalls...it feels like every month I get a new recall notice on my RAM. Some of them are minor (the Kidde fire extinguisher recall was one), and others are not (water pump failure leading to fire).

I love my truck, but if those two things are what has you wishing to switch to RAM, save your money.

Jim
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Old 07-16-2019, 03:16 PM   #3
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I love my Ford and yes you have to upgrade the navigation software with a new one. Just about all GPS systems do that.
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Old 07-16-2019, 03:17 PM   #4
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If the map updates are the same for your F150 as they are for my 2017 F250, the latest one comes out this month. I think they must do a refresh every couple of years. You can check out your vehicle using the site link below.

FWIW, I've not known any manufacturer to just "send out updates". It will be interesting to hear from GM or RAM owners on their experiences but mine, with any number of different manufacturers, is that you have to pay for the latest navigation database.


https://ford.navigation.com/home/en_...ce=Ford-Owners
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Old 07-16-2019, 03:47 PM   #5
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Hi

My 2017 F-250 hops on the home WiFi and does updates fairly often .... I can't imagine getting an update any way other than over the internet these days.

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Old 07-16-2019, 03:56 PM   #6
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this spring was time for a new truck. At this point in my life I wanted a little luxury and some driver assists. Have been a Ford person of many years, then switched to Chevy for the Duramxax. Took both Ford King Ranch and Chevy High Country for test rides. Both rode like my 09 Duramax. On a whim, went to a Ram dealer, asked if they had a Laramie Longhorn 1500. They did. The DW and I drove it, looked at each other, back to the dealer and bought it. Rides much better than Ford/Chevy, has all the whistles and bells and some I probably haven't found yet. Lots of safety equipment. Just got back from a trip towing the AS 25 GT to Mo from Pa and back and am very pleased. The GPS does not have campgrounds but if you have the address, it will get you there. Like all GPS units, it sometimes will try to gt you to go one way when you would go "tother way" I'm not a tech person but love the RAM
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Old 07-16-2019, 03:56 PM   #7
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I have a 2017 2500 Laramie and just purchased the latest update. I’m not thrilled. It looks the same to me. Graphics aren’t any better, routes look the same. Maybe I didn’t do it right but kinda blew that that $100.00 for nothing.
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Old 07-16-2019, 04:08 PM   #8
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A few of the high-end luxury marques use google maps that updates more or less continuously via your data connection, but other than that we're limited to updates and I agree that Ford has been painfully slow about updating Sync3 maps. I wanted to buy a map update before a 6-week trip I took earlier in the summer and was annoyed that there isn't one available for my '17. There are LOTS of new roads and traffic patterns that aren't properly represented by the maps.

I'm not sure what you mean by "all the recalls." There have been a total of 2 for my '17 F150, and neither is critical. There may be one more regional one about the door latches...

I have 32k trouble-free miles on my 2017 F150, more than half of which are towing the Airstream.
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Old 07-16-2019, 04:16 PM   #9
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We have a 2018 F350. We usually use Apple Carplay from our tethered iphone, which gives us access to online versions of Google Maps and Apple Maps. We prefer those to the built-in maps because of better traffic awareness. I have heard that Android Auto gives similar benefits.
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Old 07-16-2019, 04:29 PM   #10
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My issue is not that I have to buy map updates. I knew that. The problem is they aren't there to buy! I went online and talked to Ford today, and they said they aren't available. I get all kinds of mixed messages. Dealers are clueless about updates. I mean how hard can this be? Garmin updates their maps every month! And you get them for free!

And it's different updating the sync 3 software. That updates over the internet. I have that updated, and that is free.

The navigation system is something entirely different.

The system program itself is very good. Actually if they would send out updates at least every year it is a far better nav system than my Garmin. But when we have traveled we have to use our Garmin or Apple phone. Many of the roads have changed. If I followed the NAV on the Ford I'd be lost. It just flat out irritating.

As to my Ford I'm on my 4th recall. I've purchased new cars for many years. Never had this many recalls. And one problem wasn't actually a recall, but when I was rotating the tires the chrome lug nuts were so bad they needed to be replaced because they had expanded and the dealer didn't want to take them off unless they had new ones to replace them. The dealer was gracious enough to order them and install them free since I was out of my warranty by 4,000 miles. Of course I asked them, "So is this going to happen again?" And the dealer said, "probably." Wonderful. Ford can't even make a decent lug nut?

One of the reasons I like the onboard nav is that it's one less thing I have to look at on my dashboard. I already have the rear camera.

As far as towing and power I like my F150. It does a fine job, and overall it's a good pickup. I just think when we pay over 50,000 for a vehicle that not being able to update NAV maps is just dumb. Ford needs to get its act together.

And on top of that just a few other petty issues. Excuse my rant. Why the heck for 50,000 don't we get cab temperature control and garage door openers on the visor? RAM gives it for that price. Again, small things. But when you start weighing all the pros and cons that RAM is starting to look like a real competitor.
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Old 07-16-2019, 04:30 PM   #11
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Quote:
Originally Posted by Daquenzer View Post
So this really ticks me off. I bought my pickup in 2017 (F150) with the navigation system. In 2 years Ford STILL has maps on it as old as the hills. STILL haven't sent out updates. TERRIBLE support. If they charge $800 for unsupported navigations systems they don't deserve my business.

Not only that but TLC truck gave the new RAM a much better review than the F150. I've sensed that Ford has gotten really lazy. I can't believe all the recalls on my F150. Time for a change?

For those that have newer RAM's and GM products how are they on the navigation systems?
Hey- that's pretty sensitive statement...you bought your F150 just for the navigation?? I wouldn't 86 your TV just because of that... my cell phone google maps still sends me the wrong direction...my 2017 Ford is pretty good, most of the time. It's an issue with all these devices and in many cases, the current roads may not have been there when the data was entered, so they can get screwed up sometimes...I always check my cell for directions if I am concerned about the Ford nav system in an unfamiliar area...also carry a map. Not a Ford issue, I assure you...

By the way, have you visited the F150 or Ford forum on this topic?? Lots of data there...

If you want a RAM, find one with a decent payload and buy it if you hate your Ford so much...(finding a RAM with the "decent payload" above 1300lbs is your challenge; not the maping features..)
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Old 07-16-2019, 04:32 PM   #12
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Time to change to RAM?

I’ve totally solved these issues. I buy Toyota vehicles nowadays.

I’m still laughing at the new Chevy commercials touting the wonderful new 120 volt AC outlet in the pickup bed. My 2008 Tacoma (and all since) had that as a standard feature. Also control all my garage doors from the mirror buttons, etc.

No recalls on either the 2008 or 2012 Taco so far...
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Old 07-16-2019, 04:59 PM   #13
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Quote:
Originally Posted by Daquenzer View Post
My issue is not that I have to buy map updates. I knew that. The problem is they aren't there to buy! I went online and talked to Ford today, and they said they aren't available. I get all kinds of mixed messages. Dealers are clueless about updates. I mean how hard can this be? Garmin updates their maps every month! And you get them for free!
Your dealer (or Ford) needs to check out the link I provided in post #4 above. I found the site in 10 seconds with Google, entered my vehicle info, and it told me a new nav database will be out this month. I just pulled up your vehicle info and it shows a new update will be also available for your F150 in July 2019.

I prefer in-dash navigation to phone based nav programs because it's easier to interface with them while driving and you never have to worry about being somewhere without a cell signal but I still won't spend $150 for a Ford update. 95% of the time the "old" in-dash database will be good enough, and for the other 5%, I'll let my wife do back up on her phone while I drive.
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Old 07-16-2019, 05:01 PM   #14
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I’m not sure how or even if the nav in my Ram works. The IPhone is much better. The Cummins makes up for any shortcomings in the nav department. What an engine! Love it.
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