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Old 02-21-2016, 12:07 PM   #1
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Lawsuit: salesman's statement of trailer suitability

Though I think it is common for dealerships to claim no responsibility for statements made by their salespeople, I suppose this couple may prevail in receiving some compensation.

http://registerguard.com/rg/news/loc...ailer.html.csp

Bottom line for buyers is this: Do NOT rely on what you are told by salespeople! It is not at all uncommon for salespeople to make statements that are incorrect, if not outrageously so.

You must do your own homework to determine suitability of a given trailer/tow vehicle combination with respect to BOTH towing capacity AND cargo/payload capacity.
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Old 02-21-2016, 12:37 PM   #2
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Lawsuit: salesman's statement of trailer suitability

There are a lot of facts we don't know from the story. Was there a specific hitch installed and if so, by whom? Was there a sway control device installed? Which model trailer (there are apparently many within the towing specs of the Dakota and many that exceed the specs) etc.

Moreover, if the dealer HADN'T sold them the trailer, would they have been sued for age discrimination suggesting that the 83-year old might not have been capable of towing this rig?

Lots to figure out here. 😞
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Old 02-21-2016, 12:52 PM   #3
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The lawsuit is a real long shot, relying more than anything on the implication that the salesman deliberately duped an old man. Good luck proving that.

Get behind the wheel of any vehicle on the road and you immediately assume responsibility for it, both in safety and in legal terms. Of course you have to make sure you have a suitable combo, but taking professional advice first will go a long way to help you make the right choices.
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Old 02-21-2016, 01:35 PM   #4
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Yeah. This issue is not for me (or us) to try to figure out.

Like I said, you've got to do your own homework so you understand and can verify all the details; not take the advice of anyone else, including salespeople. People say a lot of stuff, like they know for sure, that is totally bogus.

And as for the lawsuit, it's a long shot. Though I suppose there could be some sort of out of court settlement. Not for me to worry about, anyway.

I posted this as a reminder to do your own homework and understand all the aspects of matching a tow vehicle to a trailer. Relying on somebody else (whether salespeople or forum members) to figure this out for you is a recipe for disaster.
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Old 02-21-2016, 02:15 PM   #5
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Due diligence and common sense. Use'em if ya got'em.
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Old 02-21-2016, 03:31 PM   #6
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And the POINT is oblivious....

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Old 02-21-2016, 03:34 PM   #7
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We were at bull Shoals St PK in Arkansas. A 2014 tundra pulled in with a 32 ft fifth wheel with 3 slides. Have you ever seen leaf springs with a reverse bend in them. This guy drove 150 mi thru the Ozarks like that. When he unhooked the truck stayed squatted down till he pulled out from under. Moved about 3 ft and the springs rebounded. Rear looked like it jumped 2 ft in the air...shocks and springs bent . truck and trailer still had stickers on them. Connected to trailer and drove from lot to park on first run. Guy was 71 and first truck and trailer. He went totally on advice of salesman at RV dealership.if nothing else read owners manual
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Old 02-21-2016, 04:41 PM   #8
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We routinely see all kinds of bad advice from salesmen and forum members to support a decision or theory they have fabricated. Oversized vehicles and undersized vehicles, one as dangerous as the other.

If unsure get the advice of hitching and towing experts who have been in the travel trailer business for years. There are a couple of them who occasionally participate in this forum. There are also members here who have years of Airstream towing experience with a variety of combinations, and some who are newbies or never towed a thing dishing out "surefooted" advice.

It's a minefield of information.
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Old 02-21-2016, 05:16 PM   #9
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Yep... don't trust supposed "experts" which isn't limited to just Airstream forum members and sales people.

The only way to know you're making the right choice is to do you own homework, learn about the various aspects of towing/hitching, determine your own unique requirements (which no one else can fully know, even though they dispense advice anyway) and then make you own conclusion.

Advice from individuals, whether on the subject of towing or any other subject, is highly questionable and often flat-out bad.
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Old 02-21-2016, 05:18 PM   #10
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Quote:
Originally Posted by joel View Post
We were at bull Shoals St PK in Arkansas. A 2014 tundra pulled in with a 32 ft fifth wheel with 3 slides. Have you ever seen leaf springs with a reverse bend in them. This guy drove 150 mi thru the Ozarks like that. When he unhooked the truck stayed squatted down till he pulled out from under. Moved about 3 ft and the springs rebounded. Rear looked like it jumped 2 ft in the air...shocks and springs bent . truck and trailer still had stickers on them. Connected to trailer and drove from lot to park on first run. Guy was 71 and first truck and trailer. He went totally on advice of salesman at RV dealership.if nothing else read owners manual
WoW ! That would be a sight to see. I'm sure such occurrences are remarkably common across the land. A little scary to share the road at times.
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Old 02-21-2016, 11:17 PM   #11
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As a foreigner, I guess I will never understand how somebody can sue a salesman for selling something. As OP mentioned, do your homework and be responsible for what you are doing. Use common sense.
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Old 02-22-2016, 01:19 AM   #12
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Quote:
Originally Posted by joel View Post
We were at bull Shoals St PK in Arkansas. A 2014 tundra pulled in with a 32 ft fifth wheel with 3 slides. Have you ever seen leaf springs with a reverse bend in them. This guy drove 150 mi thru the Ozarks like that. When he unhooked the truck stayed squatted down till he pulled out from under. Moved about 3 ft and the springs rebounded. Rear looked like it jumped 2 ft in the air...shocks and springs bent . truck and trailer still had stickers on them. Connected to trailer and drove from lot to park on first run. Guy was 71 and first truck and trailer. He went totally on advice of salesman at RV dealership.if nothing else read owners manual

Hi, yes on many Super Duty Ford trucks. Ford used reversed curve leaf springs on their front axles.


You asked.
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Old 02-22-2016, 11:50 AM   #13
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Buyer Beware

rely on your own jusgement and if not sure hire a professional

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Old 02-22-2016, 12:20 PM   #14
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agree with all the above.....just wonder how they arrived at the $41 at the end of this huge sum. jon
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