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Old 11-30-2015, 08:20 PM   #1
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Buying a tow vehicle away from home.

I know people buy both Airstreams and Tow vehicles away from their stomping grounds. I know you have to pick the dealer right but I assume that is why one travels a distance from their home to do it. I guess, actually it is to save some money.

I am in the final stages of pulling the trigger on an Nissan NV3500 as my new tow vehicle ( thanks again to those helped me on a previous post). The seller I feel most comfortable about is not the local dealer.

I am curious if most people have had ok experiences doing it?

After buying a vehicle away from home do you then go to the local dealer for service? How has that worked out? I suspect them making money after the fact is all that counts to them. Wanting to make the vehicle sale not withstanding

Anyway curious about how you made out and any advice would be appreciated.

Thanks in Advance

Tony
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Old 11-30-2015, 08:45 PM   #2
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I did this with a Harley and there was no problem at all. I think they have to service the vehicles weather they sold them or not.
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Old 11-30-2015, 08:55 PM   #3
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Curious, you say you are not comfortable with your local Nissan dealer. But you intend to take the new Nissan to them for service. Is this correct? What makes you not like the dealership but ok with their service dept?
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Old 11-30-2015, 08:58 PM   #4
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Think of it this way, people buy vehicles and then move to different cities all the time. It would be pretty petty for a manufacturers service centre to refuse service to a vehicle they didn't sell. It might dissuade future sales.
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Old 11-30-2015, 08:59 PM   #5
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I did this with my Chevy truck. Purchased in one state but have it serviced where I live. The service department has been FANTASTIC! Warranty work without complaint, regular maintenance with an appointment, they treat me right. Talk with your local dealer first - especially their service manager. Strike up a relationship. They'll know if you're happy with their service you'll likely recommend them for purchase to others.

Who knows - maybe they'll work a deal with the distant dealer where you can buy and get your service locally.

Either way - the relationship can't hurt!
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Old 11-30-2015, 09:09 PM   #6
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Awchief

Basically, the little guy on my shoulder is hearing, the fleet manager perhaps playing games or hedging his bets a bit on what he will sell a vehicle I am going to order. Ordering it because I can't get what I want on any lots,not even close.

I told him I was holding 2 quotes and he is the one I want to buy from. After discussing it a bit he hemmed and hawed about meeting it. Didn't say yes and a little bit to the no. I wasn't even asking him to beat it. Basically both of the other quotes in writing was basically invoice minus incentives that are available at time of delivery. ( I have to take the chance on that, the cost of wanting what I want) The incentive is $1500 currently. I don't want to fight to get what I already have. (presumably already have)

But it will be tough servicing the rig where I buy it, if I don't go to the local outfit for the service work.

Tony
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Old 11-30-2015, 09:16 PM   #7
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Sounds like the little guy on your shoulder is messing with your head.
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Old 11-30-2015, 09:21 PM   #8
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I've bought two RVs and three cars out of state (IN, NJ, PA, GA (2)) and have had zero issues getting any of them serviced where I live (FL).

Warranty work being a profit center for a dealer, it would make no sense to refuse factory repairs.

You do have to pay attention to Reciprocity; some states (IN) have no credit for paying tax out of state, so you get to pay IN state tax no matter what.

But sure, I would not hesitate to purchase a vehicle out of state.
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Old 11-30-2015, 09:31 PM   #9
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I've been retired for a good many years and fill my time working with local charities. It's my opinion that you support those businesses that support the community. We have have four dealerships in our community that sell everything but Hondas and support local non-profits, youth activities and host of other charities. What's a couple of bucks on the price of a 50K pickup to show your appreciation to locally owned dealerships? It's also nice to keep your sales tax dollars at home too.

Flame away!!!
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Old 11-30-2015, 09:35 PM   #10
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Yes, dealers will 'fix' warranty issues... customers first....but you will never know where you are in that 'pecking order'...
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Old 11-30-2015, 09:37 PM   #11
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Quote:
Originally Posted by Denis4x4 View Post
I've been retired for a good many years and fill my time working with local charities. It's my opinion that you support those businesses that support the community. We have have four dealerships in our community that sell everything but Hondas and support local non-profits, youth activities and host of other charities. What's a couple of bucks on the price of a 50K pickup to show your appreciation to locally owned dealerships?

I think the OP is talking about a supply/demand problem. I certainly agree with helping local businesses. It isn't always possible though. And frankly, in my case (I'll spare you the gory details), the local dealer who cashed my deposit check resold my truck to the dealer in MA for another customer. AFTER CASHING MY DEPOSIT CHECK!!!

It took a week to work it out and I eventually purchased it at the other dealer and have it serviced at a completely different local dealer.

Stuff happens...
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Old 12-01-2015, 05:44 AM   #12
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Thumbs up My experience....

....retired, 30yrs. GM Stores, service dept.

Dealer CSI is based on all customers, sales, warrantee & customer pay.
You buy from one dealer, he will get a score for that sale. Get Service at another & that is also scored. Treat all equally, it pays to keep everyone happy!
Loyal customers was my goal.

BUT YMMV.....

Bob
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Old 12-01-2015, 08:01 AM   #13
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Bob I get the CSI My much of my life revolves around loyalty. I bet being honest was part of earning customer loyalty. Everyone has to earn it.

Dennis4x4 I agree with you completely. I think anywhere in Oregon is local.
Good point.


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Old 12-01-2015, 09:42 AM   #14
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Quote:
Originally Posted by Tony S View Post
Awchief



... both of the other quotes in writing was basically invoice minus incentives that are available at time of delivery.

Tony
I'd think the dealer would be all over this. He's making full hold-back plus the doc. fee -- a really sweet deal for him. Since trucks have a very large hold-back, I've always been able to structure something well south of invoice, and I get all the incentives and rebates.

Work on him...
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