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Old 01-01-2019, 12:17 PM   #1
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Question Buying a Blue Ox Hitch, buying question..

Our 25rbq is due to start build Feb 28, we have decided on blue ox with 1000 lbs sway bars.

When I called Blue Ox (was not impressed with customer service for very simple questions...but that is another story), the jist was basically, buy directly from vendors using our vendor locator and not amazon blah blah....

I was like yeah whatever dude.....I JUST checked before posting this, the dealer locator on their website is STILL broken....almost 2 months later.......they provided local dealers all around $800 or so.....while other vendors on 3rd party for the same product are around $6XX change.

I don't have a confidence problem in the product, just the advice since they can't even handle their own website data.

Has anyone bought via amazon or from a 3rd party dealer and had any issues? Any downside? Upside?

Thanks.
Chris
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Old 01-01-2019, 12:40 PM   #2
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ETrailer.com has them and generally are pretty reliable. Their status of available in stock is sometimes wrong but you can call them and get a straight answer on quantity in stock. Good luck.
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Old 01-01-2019, 01:11 PM   #3
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Bwx1003

Hi Kitt,

Purchased a BXW1003 (underslung head, 1000# bars, clamp on latches) recently from Amazon with success. Be sure to get the BO model with the hitch head (BXW4012) designed for "underslung" couplers which come on the AS.

Also consider the ball and how you will get this installed. Need a 1 7/8" socket to get the nut on the 2 5/16" ball if DIY, or have a local shop do this. This nut will need to be torqued (450 ft-lbs for the ball I purchased) as well.

Amazon and etrailer both carry these hitches. Shop around for best price. Good luck.
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Old 01-01-2019, 01:51 PM   #4
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Picture of my hitch, coupler is welded on top of frame. Standard or undermount option?
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Old 01-02-2019, 07:28 AM   #5
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Quote:
Originally Posted by eganwh View Post
Hi Kitt,

Purchased a BXW1003 (underslung head, 1000# bars, clamp on latches) recently from Amazon with success. Be sure to get the BO model with the hitch head (BXW4012) designed for "underslung" couplers which come on the AS.

Also consider the ball and how you will get this installed. Need a 1 7/8" socket to get the nut on the 2 5/16" ball if DIY, or have a local shop do this. This nut will need to be torqued (450 ft-lbs for the ball I purchased) as well.

Amazon and etrailer both carry these hitches. Shop around for best price. Good luck.
So if I were to get the BXW1003, why is the 4012 needed? I'm not understanding why the two pieces? Isn't the one with the kit correct?
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Old 01-02-2019, 08:30 AM   #6
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Quote:
Originally Posted by kittmaster View Post
So if I were to get the BXW1003, why is the 4012 needed? I'm not understanding why the two pieces? Isn't the one with the kit correct?
One kit. The BXW1003 includes the 4012 head. Sorry for the confusion.
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Old 01-02-2019, 08:46 AM   #7
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At the time we ordered our Airstream the dealer wanted $750 for the Blue Ox WDH, e-Trailer was around $600. I brought this to the dealer's attention and they said that they did not buy in the quantities the third party vendors did and could not get their price from the manufacturer, hence the higher selling price. Dealer said they'd install the hitch for an hours labor if I bought it elsewhere.


Anyway, ordered from e-Trailer and it arrived a couple of days before the Airstream was to be delivered. Unfortunately the e-Trailer box was missing the bag of installation hardware. Called e-Trailer, they said they'd send it, but no way could they get it to my by the weekend when I was to pickup the trailer. What to do? We had reservations for a checkout camping trip right after the scheduled delivery.



Called the dealer, they said no problem, they could install my hitch with one of their hitch's installation kits, and I could give them the kit from e-Trailer when I get it. So that's what we did. The dealer's techs installed the WHD while we went through the delivery process. They ended up not charging me any labor, and I took them the packet of nuts and bolts belatedly received from e-Trailer the following week.


The BO WDH has been working great, only problem we've run into is the little u-bolts that hold the chains to the bars occasionally rub the pavement in road dips. Bought some extras from e-Trailer so we'll be prepared if they ever rub completely apart.
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Old 01-02-2019, 09:14 AM   #8
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I had the same thing happen to my u bolts and BO sent me extra at no charge. Very good customer service. They have a very nice small town factory in Pender Nebraska with RV parking if you are passing by
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Old 01-02-2019, 11:12 AM   #9
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My AS dealer was also happy to install the BO hitch we bought on Amazon for a nominal labor charge when we picked up the trailer.

Know that because the trailer and tow vehicle isn’t loaded, the dealer’s initial adjustment of it will be way off, they’ll just adjust it until it looks level. Once you get everything loaded you’ll want to go to a CAT scale and expect to make some changes in the number of chain links you use in tensioning.
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Old 01-02-2019, 11:23 AM   #10
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My hitch coupler is on top as well and is not by definition a "underslung" coupler. Are there different ones on different Airstreams? Just curious. My 2014 and 2015 are same as pictured by Sheriff1 above. Didn't realize there were differences.

Thanks
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Old 01-02-2019, 12:12 PM   #11
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I bought mine from Amazon & dealer agreed to install for no charge when we took delivery of our new trailer. I think On line prices were about $100 less than what dealer would charge me. They did a great job on installation.
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Old 01-02-2019, 12:14 PM   #12
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If you are decide on Blue-ox, you should check Amazon and Ebay for new and Ebay or Craig's list for used. I had a blue-ox and was never satisfied with it....had sway issues no matter how I loaded things. Went to an Equalizer and am now completely satisfied---purchased from Amazon and followed the installation directions to the letter....all is good. Good luck with blue-ox if that's your choice. Bill
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Old 01-02-2019, 12:28 PM   #13
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OK. I see what you are getting at. I did not realize the definition of underslung is welded from the bottom. No, my coupler is the same as yours – welded on top.

I had this conversation with my AS/BO dealer in ’15 when I purchased my previous trailer (23D) and BO hitch to go with it. I was somewhat familiar with BO hitches, and I expected to get a BXW0750 (standard head, 750-LB bars), but the dealer set me up with a BXW0753 (underslung head, 750-LB bars). Why, I asked. The AS dealer responded that the BO “Standard” hitch head design produces a slightly steeper angle for the spring bars (more pointed to the ground) then the “Underslung” head. The AS coupler is somewhat underslung in the sense that it places the ball in a lower position than a standard coupler. If you use a “Standard” head the position of the end of the spring bar (where the chain attaches) will be closer to the ground for the same amount of deflection in the bar, which will give a higher chance of contacting the ground and scraping up the U-bolts that secure the chain.

So I went with the 753 and found the correct WD for my set up was to preload the spring bars with 3 and 1/2 links showing below the latch.

Quote:
Originally Posted by silverlabs View Post
My hitch coupler is on top as well and is not by definition a "underslung" coupler. Are there different ones on different Airstreams? Thanks
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Old 01-02-2019, 12:43 PM   #14
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Thanks. I was just curious of the differences of 1) The Hitch Head and 2) If Airstreams had different couplers through the years. The steeper angle of attack makes sense. Also appears either could be used on either coupler style with difference coming in ground clearance and perhaps number of links you use for proper weight distribution.


Quote:
Originally Posted by eganwh View Post
OK. I see what you are getting at. I did not realize the definition of underslung is welded from the bottom. No, my coupler is the same as yours – welded on top.

I had this conversation with my AS/BO dealer in ’15 when I purchased my previous trailer (23D) and BO hitch to go with it. I was somewhat familiar with BO hitches, and I expected to get a BXW0750 (standard head, 750-LB bars), but the dealer set me up with a BXW0753 (underslung head, 750-LB bars). Why, I asked. The AS dealer responded that the BO “Standard” hitch head design produces a slightly steeper angle for the spring bars (more pointed to the ground) then the “Underslung” head. The AS coupler is somewhat underslung in the sense that it places the ball in a lower position than a standard coupler. If you use a “Standard” head the position of the end of the spring bar (where the chain attaches) will be closer to the ground for the same amount of deflection in the bar, which will give a higher chance of contacting the ground and scraping up the U-bolts that secure the chain.

So I went with the 753 and found the correct WD for my set up was to preload the spring bars with 3 and 1/2 links showing below the latch.
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