Originally Posted by Airtandem
Since adequate R & D was NOT done before the selling of this hitch, should Andersen not be offering a refund on those hitches sold? Also should not the National Safety Council be stepping in on this issue? AWCHIEF has stated that Andersen has admitted that the hitch should NOT be used with the Atwood 88xxx series.
Think of all the products that are on the market today that are not universally compatible. You can not just buy a wheel and assume it will meet the weight limits, offset dimension, and bolt pattern of your axle. Are you assuming the wheel manufacture should give you a list of compatibility or off a refund.
You mention adequate research. Reese, a company that has been around for over 50 years periodically puts out a product that has problems. The oiling holes on a head they marketed several years ago were in the wrong place, the yokes on the new Straight Line system did not allow for a sharp turn without braking the yoke. The ignition key switch on the GM cars for the last 10 plus years has been a problem. GM had the capacity to do adequate research.
The difference is some companies advise or correct such problems and some do not.