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Old 03-27-2019, 08:21 PM   #29
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Originally Posted by Woody48 View Post

I had a similar problem with my 2018 F250. The 7-way plug would come loose and disconnect giving me a warning on the dash. In practice the 7-way connector on the F-250 is upside down allowing the weight of the cord to loosen the connection because the tab is a the bottom of the F-250's connector. When I complained to the Ford dealer, they said there was a service bulletin on this problem and replaced the plug under warranty. After replacing the plug on the truck everything works fine now.
Does your dealer's repair order for that repair reference the TSB (service bulletin) number that the repair was done to satisfy? Knowing that would be helpful in dealing with a dealer that isn't familiar with the repair. Thanks!
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Old 03-28-2019, 04:52 AM   #30
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7 Way Connection Question

Similar trailer disconnect signal on the dash of my 2015 F-150. I took it to an A.S. dealer to check the brakes, magnets, and wire connections, etc. and no replacements needed on the 2016 20ft F.C.

The service bulletin from Ford would be very helpful.

Thanks, Skip
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Old 03-28-2019, 07:03 AM   #31
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Following this thread,hereís a couple of pics on my 2019 Ford F-250. Should it open up or should it pull down?


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Old 03-28-2019, 10:28 AM   #32
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Quote:
Originally Posted by FloydCoVa View Post
Following this thread,hereís a couple of pics on my 2019 Ford F-250. Should it open up or should it pull down?



Attachment 336745 Attachment 336746


I donít know that thereís a single right or wrong way. My Chevy opens up so the notch on the cover comes down behind the high point of the connecter. I still wrap the whole thing with a strip of Velcro (like a long cable tie) just to be extra safe. Would recommend that to anyone no matter how itís configured.
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Old 03-28-2019, 12:33 PM   #33
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Ford TSB for 7-way plug

The Ford Service bulletin on the 7-way plug is TSB 18-2106. Iíve had no problems since the repair last August. Others were questioning the ďrightĒ direction for the plug. When the lock notch is at the top, the weight of the cord pulls against the lock keeping the plug tight (as on my 2015 Tundra). When the notch is at the bottom the weight of the cord pulls down and rotates around the notch pulling the plug out of the connector. Iíve seen a number of good fixes mentioned, but they are fixes. Being an engineer I like to see things designed right the first time considering actual use.
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Old 03-28-2019, 02:53 PM   #34
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The Ford service bulletin TSB 18-2106 says it's to address "Trailer Connected And/Or Disconnected Message In The Instrument Panel Cluster (IPC) Without A Trailer Connected".

Not sure that's what we are complaining about, as we're having problems with the trailer connected, not without a trailer connected.

In any event I've printed out the TSB in case my replacement of the Airstream's 7 pin connector with the better quality one does not turn out to be a permanent fix.
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Old 03-29-2019, 07:40 PM   #35
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Baby Zeppelin to clarify, my complaint to my Ford Dealer was I was getting a Trailer Disconnected message that would the give me a Trailer Connected message shortly after. They fixed the problem by replacing the 7-way connector. I did not ask them to respond to a TSB I asked the to fix a problem similar to the OPís problem.
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Old 04-03-2019, 01:50 PM   #36
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Cool Seven pin connector from TV to AS

Just wondering if I need to keep the connector plugged in when boondoggling overnight? Thanks
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Old 04-03-2019, 02:10 PM   #37
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"Just wondering if I need to keep the connector plugged in when boondoggling overnight? Thanks"

No. That would not be necessary under normal circumstances.
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Old 04-04-2019, 09:45 AM   #38
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I always unplug even if overnight. If you left a lot of items on etc you could draw power back from your tow vehicle and run its battery down. Dave
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