View Poll Results: Do you regret your new(er) Airstream purchase?
Yes 11 9.02%
No 111 90.98%
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Old 03-09-2010, 09:08 PM   #71
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Originally Posted by Aquabud View Post
Thanks, SHane.

You've actually made me feel a lot better. I guess I just got caught up on some of the ugly threads I've been reading.

I will deal with the reality when it comes my way.

Do you have ANY suggestions for what I might look for upon delivery or what kind of issues you experienced?
Well here goes. Some of these old geezers might beat me up but here goes....

You get a lot of suggestions on staying at the place you buy the Stream from. Do that!! Bring a pillow,soap towels and sheets and stay in it for as long as you can on their site. Camp there, go eat and drive around during the day, or cook in it. Use Everything. I didn't do the above advice and our 1st outing was flawless. Our second not so easy. Black water tank quit reading, Water heater wouldn't light <I did it manually so we had hot water> otherwise pretty smooth. I called my dealer that saturday and he called me back within 10 mins<service is closed on saturday> and told me to bring it to him monday. I did. He fixed everything while I waited. You need to make sure you are buying from a great "Service Department" Not necessarily the sales side but the service side.

Heater is not made by airstream. Black water sensor is NOT made by Airstream...seeing a pattern? Airstream makes a fine Trailer. Sometimes you get one with a few glitches, sometimes they work great. No Matter what, AIRSTREAM makes sure it gets fixed and Fixed right!!! While I was there I told him one of my clips was hard to turn on the kitchen exhaust fan<on the outside>...and you know what? My service guy ordered a new one.A completely new outside cover Like I said ANYTHING goes wrong in 2 years it gets fixed. So Relax, you made an awesome choice.

Here is some more advice, USE it! Take the Airstream to the local state park,rv campground,Lake even if it's 2 blocks away, DRIVEWAY camp, we did for 3 days right after we got it!!! We HAD to stay in it also when our power went out for 3days during a snow outtage.USE IT. A lot of new owners don't use theirs and the warranty doesn't get used. Then after 2 years thing shat shoulda went wrong early on start to go bad and don't get fixed under warranty.

I'm a Newbie here and learning, but I have learned a lot while here and am contniuing to learn.

The Best advice is don't expect perfection. <Made by hand>....But Airstream/your dealer will make it right no matter what. Have an open mind, it's also ok to be picky, WE paid a lot for our Airstreams and should expect it to be right.

Just pm me if you have ANY questions.

YOU DID GOOD,
SHane
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Old 03-09-2010, 09:47 PM   #72
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Originally Posted by THEPILL View Post

Here is some more advice, USE it! Take the Airstream to the local state park,rv campground,Lake even if it's 2 blocks away, DRIVEWAY camp, we did for 3 days right after we got it!!! We HAD to stay in it also when our power went out for 3days during a snow outtage.USE IT. A lot of new owners don't use theirs and the warranty doesn't get used. Then after 2 years thing shat shoulda went wrong early on start to go bad and don't get fixed under warranty.

I'm a Newbie here and learning, but I have learned a lot while here and am contniuing to learn.

The Best advice is don't expect perfection. <Made by hand>....But Airstream/your dealer will make it right no matter what. Have an open mind, it's also ok to be picky, WE paid a lot for our Airstreams and should expect it to be right.

SHane
Shane - I couldn't agree more. We've had our 2008 27FB for 17 months now. While we aren't the "road warriors" that some others are, we have put more than 12 thousand miles under the tires since we bought it.

Was it perfect? No. But the issues were truly minor as far as I'm concerned. I can't think of anything Airstream QC related that has happened yet that has prevented me from enjoying a camping trip. Just about any possible concern, no matter how trivial, has been addressed to my satisfaction.

I will say that the folks at the factory are great as well. I took my trailer there for some collision repair and really enjoyed my time hanging out there. Everyone that I dealt with from the guard at the factory gate to the guys that replaced the sheet metal were top notch. I pulled out of there a little poorer (stay out of the factory store) but it is a much different experience than I ever would have imagined. When people say these things are made by humans, they hit the nail right on the head. The reality is that it isn't a bunch of automated assembly steps and robots that put these together. It is a bunch of guys and gals from somewhere near a small town in Ohio that piece them together via a VERY manual process.

I guess there is an argument that Airstream should automate the assembly. Maybe that would result in a higher initial build quality. Robots usually do everything the exact same way every time. For myself though, I would rather help keep a couple of folks in a small Ohio town employed with what looks to be a pretty good job than pay some automated manufacturing company to put a robot in to rivet shells together.

Just my 2 cents (and worth every penny you paid for it )


Wayne
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Old 03-09-2010, 09:54 PM   #73
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2air, no you are not hallucinating (well, maybe you are, but not about the thread title). The title was changed.

I have come to believe a problem with QC is inconsistency—some trailers have lots of problems, some do not. Maybe the QC engineers are of varying quality. Maybe it's the Friday afternoon syndrome. Maybe some owners have low expectations and quality seems fine to them. Maybe all of the above.

And, Sophie', given where you live, the closest dealer is in Denver. You are right about them and I and others have learned the hard way. I take exception to your personal comments about some people. To call people you do not know "depressing negative people" is unfair and counter to Forum rules. If you want only positive comments about Airstreams regardless of each individual's truth and experience, this is not the place for you.

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Old 03-09-2010, 11:22 PM   #74
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Originally Posted by wheel interested View Post
Best advice for new owners may be to avert your eyes to threads about QC or to realize entering them you will hear the bad as well as the good.

I think many people do understand that new is not perfect whether a house a car or a trailer.

That is not to minimize people's expectations that Airstream stand behind their 2 year warranty and for the greater part, with the new exception of corrosion issues... they do whatever they can to satisfy customers when you take the pilgrimage back to the mothership. It also is a great experience... parking in the terraport, having a lounge to watch tv, read, catch up on e-mails and surf the internet. Or perhaps you would like to take the tour of the factory. I take the tour every opportunity I have at least once a visit if not more. It is educational and fun. You get a really nice pen too. I think that is nice touch. You can ask questions and Don will even work your preferences and questions into the group tour. You can shop in the store and the girls up front are friendly accommodating and will find you whatever you are looking for, really. You get professional and friendly service above and beyond every time you visit. No exaggeration. There is also free coffee and hot chocolate and a pet friendly lounge to nap or visit with other Airstreamers.

.
Carol,
I couldn't agree more.Our visit to Jackson Center was a real treat. We didn't go for service, just to visit, and ended up staying two days. We'll be headed out that way soon, and we'll definitely do the tour again. Don was one of the highlights of the visit. Our group consisted of four people, so the whole tour was pretty much personalized, and there wasn't much he didn't know about Airstreams, old and new, and the history.
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Old 03-10-2010, 01:33 AM   #75
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Regret - No. Like our A/S - Yes. Disappointed in many poor build-quality issues, especially for the big dollars spent. Some fixed, more to be fixed, and just found another sealant failure.

If I were buying again, I would surely look at other products. But, I'd likely come back to A/S for the style. Thank goodness I'm handy...
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Old 03-10-2010, 08:36 AM   #76
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Shane, I truly admire your enthusiasm about your new Airstream. My initial experience was similar. I can't wait to hear more from you after you have used it.
You don't even need to "use" an Airstream... just admire it

MoMA | On the Road: Airstream Bambi Travel Trailer

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Old 03-10-2010, 10:19 AM   #77
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Great thread!
I'm a lurker on another RV enthusiast forum (box type travel trailers), and there was a similar topic posted a while back... IIRC the question was from 'are you satisfied with your brand X' point of view... but regardless, the results looked 50/50

I wouldn't care if it were 100:1 disappointed with Airstreams, I'm still getting one...
I guess I'm just young, dumb, and full of OPTIMISM
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Old 03-11-2010, 07:57 AM   #78
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"You can please all the people some of the time,
and some of the people all the time,
but you cannot please all the people all the time."


or is it...


"You can fool some of the people all of the time,
and all of the people some of the time,
but you can not fool all of the people all of the time."
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Old 03-11-2010, 08:11 AM   #79
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There's an old saying in Tennessee - I know it's in Texas, probably in Tennessee - that says, fool me once, shame on - shame on you. Fool me - you can't get fooled again.

George W Bush
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Old 03-12-2010, 05:46 AM   #80
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bump
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Old 03-13-2010, 01:52 PM   #81
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70 votes?
and there's almost 30,000 members?

hmmm
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Old 03-13-2010, 03:15 PM   #82
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Reflections

Quote:
Originally Posted by finalcutjoe View Post
70 votes?
and there's almost 30,000 members?

hmmm
OK,
You've always been nice to me, so I will play your game.

When my Airstream first arrived, I was upset about some of the things that had obviously been damaged in the assembly process. However once Airstream customer service and I explained to the dealer what priority was going to be applied to fixing them, everything went very smoothly. Airstream even paid a private contractor of my choosing to fix some scratches in the counter top, because the dealer did not feel qualified to do it. I was a little stressed at the time, but as I often do about things that stress me, I look back on it now, and it was no big deal.

The trailer had a very small number of things wrong with it compared to the other two TTs that I have purchased new, and the things that were wrong were resolved much more quickly and easily. I do not regret the purchase and so far I have yet to see another trailer (including other Airstreams) that I would rather have.

Regards,
Ken
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Old 03-14-2010, 09:26 AM   #83
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nothing better

Ken,
We agree completely about our trailer suiting us better than anything else we see. Attended RV Supershow in Tampa last year. Huge show, manufacturers pretty well represented.

We spent long long day looking at motorhomes, fifth wheels and trailers, including everything from Prevost outfitters, Renegades, Newmar, HR, down to Shastas and the 22' B-Vans.

Our favorites were a couple of the B-Vans, but they weren't large enough for us to live in. Maybe if we were twenty or thirty years older and still wanted to travel these would be just right. They were nicely appointed and finished, just a little small.

The big motor coaches are ridiculously expensive and it seems really odd they have taken this tack. It seems they could sell the same high quality platform, nicely appointed but sans the $1,000 light fixtures and other fru-fru and sell more of these. They know more about their business than I do.

Nothing at all, including the Airstreams, was better for our full-timing and traveling lifestyle than our 2005 25' Airstream. And that's a darned good thing. Maybe it will remain true a long time. Suits us.
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Old 03-14-2010, 10:10 AM   #84
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Thumbs up Samie...Same

Our 63 Safari suited us for 18 Seasons and I'm sure "Cloudsplitter"
will suit us to the end.
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