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Old 08-10-2017, 12:57 PM   #1
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Airstream featured on ABC Nightly News

Part of a "Made in America" series.

http://abcnews.go.com/WNT/video/sale...ade-in-america
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Old 08-11-2017, 09:52 AM   #2
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What shocked me was the employment numbers. 100 in 2008, and now they're back to over 700. Wow.

I guess a skeleton crew put mine together...
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Old 08-11-2017, 09:58 AM   #3
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That video has been getting a lot of exposure. It was also shown at the International Rally last month.
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Old 08-11-2017, 11:43 AM   #4
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What shocked me was the employment numbers. 100 in 2008, and now they're back to over 700. Wow.
. . .
The dramatic increase in the workforce would sure explain a lot of the poor QC in recent models IMO.

Nothing to brag about there . . .

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Old 08-11-2017, 12:35 PM   #5
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Yeah... didn't want to rub it in

I was tweeting about our vacation to St. Augustine on the way down, and an ABC journalist messaged me to ask if I wanted to share pix and vid. They ended up using a few seconds of us. "Joe and Kim from Dearborn"

Are the other folks that were featured members here, I wonder?
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Old 08-11-2017, 12:42 PM   #6
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The dramatic increase in the workforce would sure explain a lot of the poor QC in recent models IMO.

Nothing to brag about there . . .



Can I suggest they're related, but not causal?

Quality is a cultural strategic decision. It really is possible for a company to experience *profitable* growth, not just growth.

With admittedly not enough knowledge of the situation to speak with authority - I can only say that Airstream's QC challenges don't seem to me to be caused by their growth in number of units produced. They've achieved that growth through terrific marketing and resting on brand laurels as the whole market of RVs has risen. Enough of their units meet the quality expectations of a large enough percentage of their buyers so there is no sense of urgency to overhaul the culture.

But clearly - with the Basecamp intro being less than stellar to say the least - they have an opportunity to have a pride wakeup call. Mistakes happen - I get it - but some of the stuff we see here is really inexcusable and just wouldn't be an issue with a different level of commitment to the thought process.
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