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Old 01-07-2005, 02:18 PM   #1
Igor68
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Posts: 32

Angry The Worst Polisher

I had a bad experience,

WE drove from B.C. Canada to El Paso TX. to have the GT Polished. I was refered to this guy by another Forum member ( no offence to him). We arived in El Paso and the price Doubled. It was $1000 for the Premum job on the phone And it was $1800 when we got there. We showed him what we wanted and he agreed to the $1000 price and that was to include the tanks. Wa also wanted the windows tinted and that was $100 more which was fine. We also were going to have blinds made that were going to be $500 and they were going to finsnh stripping the wood inside that I had started. Well we showed up 4 days later to pick it up and It was covered in swirl marks, the roof was not done, Polish was sprayed every where, the windows looked like crap and charged us $150 because the tinter had to redo 2 of them but they are still full of bubbles, Stripper was dripped alover the new rock guard form Inland RV ( and he tried to tell me it was tree sap). The tank mount was broken. Charged and xtra $200 for polishing the tanks. Got black marks on the Brand new A&E Awning ( that had never been used). But the real kicker was they went in side the trailer and sprayed laquer on the wood with out sanding it and the couch and the new floor and they actually missed 2 walls and 2 doors. And then he wanted $1500. and we still did not have any blinds yet. This operation was a complete gong show.

I am currently in Mexico with the trailer and very unhappy and I will redo it when I get home.


I Donīt want any one else to go though this.
This is just my experence with Morgan and WOULD NOT take a wheel barrow to him for work.

If any one wants more info just send me a message and I will reply when I can get Internet.

Oh and he works out of his house for cash and Aparently from halking to Horizon RV in El Paso (ere he says he works but they canīt trust him to do what he says) tlod me that a couple of trailers have dissapeared from his place never to be found.


Igor
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Old 01-07-2005, 02:28 PM   #2
Ken J
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Profile:  1958 26' Overlander
Tijeras , New Mexico
Posts: 2,340
Images: 6

Wow sorry to hear that - hope you can get it all fixed....

Ken J.
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Old 01-07-2005, 02:33 PM   #3
sovereignrwe
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Profile:  1972 31' Sovereign
Oakdale , Minnesota
Posts: 570

What a horrible experience! Thank you for the warning!
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"When you come to a fork in the road, take it"
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Old 01-07-2005, 06:47 PM   #4
Craftsman
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Post pictures and his name.
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Old 01-07-2005, 07:13 PM   #5
Tarheel
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Profile:  2001 34' Limited S/O
Moyock , North Carolina
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We are all in the same boat. Just because someone did a great job once doesn't mean that he will repeat it on your job. The best we can do is when we find these people that don't do what they are paid to do is to let others know. Best of luck and sorry that you had such a horrible experience.
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Old 01-07-2005, 07:28 PM   #6
Silver Bullet
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Posts: 229

That cuts it, Listen up forum members......

and LISTEN GOOD!!! If you want anything, and I MEAN ANYTHING, done in El Paso and surrounding areas you contact ME FIRST! PM, E-MAIL ANYTHING! Quality, in most cases, is not a priority here, MONEY IS! This is why I rebuild, repair, refurbish etc. everything I have, myself. I want it done right and it won't get done here. Again, contact ME!

By the way Igor, HOW did you find this chump in BF Horizon City all the way up in BC?


Oscar
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Old 01-07-2005, 07:41 PM   #7
markdoane
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Profile:  , Minnesota
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Oscar,

Is there any truth to the rumor that a Bigfoot monster has been seen near Horizon City?
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Old 01-07-2005, 07:59 PM   #8
Silver Bullet
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Yep,

And he was last seen headed SOUTH to the border with a Globbie under one arm and a CCD under the other!

Oscar
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Old 01-08-2005, 01:00 AM   #9
fabofabo
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Not sure if this is related.

I had tried to sell one of my airstreams through ebay a while back, when I received a childish email telling me my item was overpriced and they ( Horizon RV) had a much better coach than mine. Totally useless information, reminded me of a five year old.
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Old 01-09-2005, 10:08 AM   #10
juel
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Profile:  1978 Argosy 24
1976 31' Sovereign
Chandler , Oklahoma
Posts: 1,675
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Just wanted to let members know that we bought my new (old) 1978 Argosy from Horizon RV in El Paso, Texas, from the owner, Mark. My husband and I had a wonderful experience and our trailer was just as described. We found Mark to be a very honest person and extremely helpful. Mark is a great source for airstream parts and trailers. He buys wrecked airstreams and parts them out at times. He may be able to get some of you what you need for restoration. We just felt we had to make sure Mark didn't get a bad rap. Thanks
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Old 01-09-2005, 11:39 AM   #11
Lee Pace
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Profile:  1972 25' Tradewind
Greenville , Texas
Posts: 138
Images: 4

Worst Polisher

So sorry to hear of your bad luck. We polished ourselves, hard as it was. You did the right think putting it on the forums. Probably saved someone else from this unscruptulous moron!

Lee & Don Pace
69 Overlander
WBCCI 7287
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Old 01-09-2005, 02:25 PM   #12
desertsun
New Member
Profile:  El Paso , Texas
Posts: 3

Hello folks,

This is my first ever reply to a posting. I hope I get it right!
I am Mark Wickenheiser owner of Horizon RV in El Paso Texas. I also list some trailers on Ebay under the Ebay name of desertsunmark. My email is desertsunmark@aol.com. My cell # is 915-494-5349. I sell used travel trailers and buy Airstream trailers when I can. We don't really know a lot about Airstream per se, but we can get them all working, etc.
This Morgan guy buffed a few Airstreams for us in fall of 2003, and early 2004, as an outside contractor. We no longer hire him for any work whatsoever.
After these folks from Canada had him work on their trailer they called me to complain. This was the first I'd heard that Morgan was using our name to get jobs. I called him and he said he just says he's done jobs for Horizon RV, not that he works for us. But either way those poor folks from Cananda were misled, thinking they were getting work done at a real RV place, and instead ended up at some guys house. I warned Morgan that I would file a complaint with the county if he didn't stop using our name to get jobs. He denies any wrong doing, so I will end this with this:
I do not endorse any of the work or business practices of Morgan. He does not work for Horizon RV, and is in no way connected to Horizon RV.
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Old 01-09-2005, 04:04 PM   #13
TomW
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Profile:  1967 26' Overlander
Normal , Alabama
Posts: 2,448
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Quote:
Originally Posted by desertsun
Hello folks, This is my first ever reply to a posting. I hope I get it right! ...
Hi Mark,

I think you did everything right. It was good to hear your side of the story. Although I am too far away from your business to take advantage of what you are offering, I am sure members closer to you are happy to hear about another Airstream source.

Welcome to the Forums!
Tom
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Old 01-09-2005, 04:14 PM   #14
juel
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Profile:  1978 Argosy 24
1976 31' Sovereign
Chandler , Oklahoma
Posts: 1,675
Images: 24

Just wanted to again let everyone at the forum know that Mark at Horizon RV is an honest person who can help you out with parts and trailers. We had a good time visiting with him when we picked up our Argosy. He's a great guy and an honest business man.
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