Fixed the following on our Airstreams;
door alignment
refrigerator line evacuation
axle installation
dent repair
water line repair
winterize systems
hitch installation
I don't have my repair bills handy, so this list is not exhaustive, but there is nothing on an Airstream that they cannot repair, replace, or improve upon.
I visit the shop every couple of months. It is readily apparent that they care about pleasing their customers. You'd be surprised at some of the modifications they have performed (at customers' requests) that individualize an Airstream.
Keith
So I'll be the first one to post something really negative about North Dallas RV. They royally screwed up a floor job I had them do. They also lied to me about replacing some insulation in the belly pan - guess they didn't think I'd ever take apart the botched floor job and find out. The trailer was actually in worse condition after I got it back than when I brought it in. On a positive note they refunded the money I paid for the floor job - but I'm still out time and money for the two round trip drives from Austin. I've posted pictures and additional comments regarding this on the following thread:
Make sure you take a look at the condition of the aluminum U channel before and after North Dallas RV got ahold of it. It has taken me a long time to try and get it back in shape. They also mangled some inner skin in the process. Joe
Rewired the heater.[ where mice chewed through all the insulation].fixed 3 roof leaks [which I couldn't find]. Redid brakes & berrings. I think there were only 2 magnets they found that were bad. I bought this trailer from a toyota dealer in Miss. who I guess he took it in on a trade and didn't know anything about its history. the wireing of this trailer was a mess in areas near the floor. Tested all gas.appliances. repaired water heater.Repaired alarge hole in bellypan. Had the bottles tested an recertified. Valves switched to new type.Found me a place nearby where I could have a state inspection done. You really have to go through a lot of crap, when you buy a trailer over 4000lbs. out of state, an bring it here and reregister it in Texas.Found me a spare wheel to match others. replaced gas lines which were dryrotted. and spent about 2hrs during the week answering dumb questions I had. My last trailer was a 71 Int. an boy did things change. They also ordered a matching 40lb bottle cover from a.s. and hounded them until they made it. They did everything I asked of them. told me how and why some things I had asked were not needed plus a few other things that were. Randy and I spoke daily. Usually it was he who called me. AND THEY DID IT ALL IN A WEEK.
I drove past there a number of times last year, thinking about getting some estimates. I used Blue Moon RV and was satisfied with the work done on my Silver Streak. But, after using Williams Airstream in Weatherford I can assure you it is worth the drive (Bush to 820 and across N Fort Worth).
Randy at north dallas has done my work for almost two years that I have had my unit. (bought new). Something worth mentioning is they no longer sell new Airstreams so there only focus and profit center is repair work, some dealers like the one here in Houston dont really care about service, just selling new ones.
Randy has done some skin work and some fantastic fans installs for me along with a bunch of jots and tittles that come with a new unit. I have seen some of the units they are working on and think they do great work generally. I cant say much about David Tidmore in Weatherford as he does not seem to cater to those who do not buy a trailer from him (my experience). I know that David is an avid Airstreamer and does know the right way things should be done.
North Dallas RV did some simple brake work for me ... It was less than $100, but Randy still took the time to walk me through his entire shop and show me and my wife everything they're working on. Very friendly and helpful.
When I tried to get an appointment at Roger Williams, I was told several times that they had a four-month waiting list to even look at my trailer. Randy and crew had it done in a day, and only charged me for one hour of labor (when it actually took about four) -- something that's almost unheard of nowadays.
Glad to hear this as I'm sure to be back in Dallas at some point. The best RV Park for the metro area (convenience) is Sandy Lake, practically across the freeway from NDRV.
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