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Old 07-21-2015, 03:42 AM   #29
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Ours is new and if you don't slam the door, it won't close even with the stabilizers up. If I just close it with my hand on the latch and put my weight on it, it will click but never latch completely. From the inside, slamming is the only option. I guess I will have the dealer look at that also.
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Old 07-22-2015, 12:46 AM   #30
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Great ideas. Thanks. I will try to lubricate the latch mechanism and looks for loose screws in the hinges. That makes perfect sense. I should have my answer on these ideas in a day or two. We actually had to slam the door shut before we even bought the AS (no stabilizers down and empty tanks, etc.) Lyle
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Old 07-22-2015, 12:31 PM   #31
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Great ideas. Thanks. I will try to lubricate the latch mechanism and looks for loose screws in the hinges. That makes perfect sense. I should have my answer on these ideas in a day or two. We actually had to slam the door shut before we even bought the AS (no stabilizers down and empty tanks, etc.) Lyle
If it's any help, mine got easier to close with age.

Ken
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Old 07-23-2015, 04:13 PM   #32
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I just went out to our AS. I used dry lubricant on the latch and checked the hinge screws. There were tight. The latch worked well. The latch seemed properly aligned with the post. The stabilizers were up. The windows were open AND I still had a hard time closing the door. I could use two hands to push on the door to close it from outside, but there is no way I can close the door from inside by just pulling on the handle without using the slamming technique. After watching the video from AS (on page 2 of this thread) I decided to let the dealer deal with this since it's a new AS and still under warranty. Thanks all for trying to help.

Lyle
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Old 07-26-2015, 02:07 PM   #33
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This is the method we use; let the door contact the frame and then press with the palm of my hand. This takes very little effort.
How do you do that from the inside?
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Old 07-26-2015, 03:18 PM   #34
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[QUOTE=Dan Rossbach;1658617]How do you do that from the inside?[/QUOTE]

Hi, that's the whole thing; They are relatively easy to close from the outside, but the real problem is closing your door from the inside. People have been known to break the inside door handle from pulling too hard on them.
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Old 07-27-2015, 09:08 PM   #35
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Even on our 1999, it is hard to close with our new gasket.

To do this, from inside, I hold the inside handle as close as possible to the pivot point with my left hand. I then put my right hand on the screen door handle. Then with the door about 6 inches open, I pull 'snugly' on both doors. I release pressure just at the point I expect the door to fully seat.

You do NOT want to pull on the end of the outside door handle...that can break the handle...

With a little practice, yo will find you can put just enough pressure on the handles and 'speed' to achieve closure without 'slamming' the door.
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Old 09-01-2015, 08:05 PM   #36
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Well ours did not close properly when we got it. Then the door latch post loosened on it's own. Before I used a crescent wrench to snug it up, I checked and adjusted the alignment. Works fine now.
Same here. You can actually move it around when it is loose to fine adjust it. Mine is perfect now.
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Old 09-01-2015, 08:07 PM   #37
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I have always had to close the door firmly from the inside. Usually takes two tries to get it closed. From the outside, it will close with a firm effort, but doesn't require a "slam". Lubricating the hinges, not the latch, made it easier to just swing closed.
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Old 09-01-2015, 08:20 PM   #38
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I had been having problems with my door not latching, and I came across this thread. I looked at my bubble level on the front of the trailer, and it showed the trailer to be not level. I adjusted the hitch jack until the bubble level was centered, and amazingly, the door now closes and latches easily as it should!

However, now my trailer appears to be tilting forward, even though the level indicates otherwise. If I drop a golf ball on the floor, it rolls all the way to the front. The trailer even looks like it is tilting forward. There are old jack stands placed under the back of the trailer near the rear bumper area that have been there for many years (docked at a campsite). Is there a proper way to check or adjust those?

thanks
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Old 09-01-2015, 10:02 PM   #39
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Just got thru reading the section in Rich Luhr's new book, The (nearly) Complete Guide to Airstream Maintenance on door adjustment. Should be must reading for every Airstream owner new and old.
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Old 09-02-2015, 11:16 PM   #40
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Update

Hi Everyone. After trying all of the suggestions in this thread and no luck. Fortunately, my new AS was under warranty and we took it to the dealer. We got it back recently and everything is fixed (with the door). I can't see what they did, but it closes with one hand without slamming it. Same with closing it from the inside. I wish I knew what they did, but the girl that checked us out knew nothing more than what an AS looked like. Unfortunately, they didn't fix the curved door under the sinks (both kitchen and bathroom). The doors were loose at the hinges. I suspect it came this way from the factory, but didn't see it until a few camping trips. I guess those hinges don't screw in well on curved doors. Yes, it's better, but there is still some play. I know how to fix these myself, the right way so I didn't complain about the crappy job they did on the loose doors.

Thanks again everyone for the suggestions.
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Old 09-03-2015, 07:46 AM   #41
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Itorgy - I didn't mention in reply #4 that the fix at the factory included removing the door, removing the skin of the door, replacing the mechanism and lock (including new keys), moving the striker and a hammering to bend the door. It has worked perfectly since. Why they didn't get this right at the factory is a mystery - such an expensive way to do business...

We shouldn't have to work out many (if any) bugs like this - but once you do - it is pure joy! Good luck!
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Old 09-03-2015, 08:25 AM   #42
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Jackson Center needs to be aware of all QC issues. How else are they expected to know they have a problem? If they get a enough complaints on a certain problem they can hopefully see a trend and take action to fix the issues before sending trailers out the door.
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