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06-01-2012, 05:27 PM
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#1
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Jim M
2012 23' FB International
Durango
, Colorado
Join Date: Feb 2012
Posts: 12
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warranty
I just bought my first Airstream. I live 330 miles from the dealer from whom I purchased the Airstream and 215 miles from the nearest dealer. Also most of my travel will be in the Inter-Mountan West - far from any Airstream dealer.
I would appreciate any comments on the advisability of buying an extended warrentee that lasts fro 6 years that also offer to pay for repairs at any RV dealer that Airstream would cover if i was at an Airstream dealer. Also covers all the appliances.
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06-01-2012, 05:43 PM
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#2
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Rivet Master
2000 19' Bambi
mt. Prospect
, Illinois
Join Date: Oct 2006
Posts: 829
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I don't know what extended warranties are available on the market, but if they're like extended car warranties they're a bad buy, and expensive. You could put the same money in the bank, and draw from it as needed. If you don't need it, you still have the money.
Outside of the structure and furniture, there's little that's exclusive about an Airstream. All of the hardware and appliances are off-the-shelf, industry standard items, and generally available. Look through your manual, and you'll see that it's a collection of individual manuals for the components, and each has its own warranty and maintenance requirements.
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06-01-2012, 05:57 PM
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#3
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Rivet Master
2006 19' Safari SE
Tucson
, Arizona
Join Date: Jun 2007
Posts: 4,627
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I am not a big fan of extended warranties, while others like them for the peace of mind.
Here's why I don't like them. We had an extended warranty on a small motorhome before we got our Airstream, which we bought new. The warranty was very expensive and every time we needed something fixed we had to fight like cats and dogs for it...it was like pulling teeth but more painful and it ended up ruining our relationship with the RV dealer we bought it from. Nobody wanted to honor it or fix things when they went wrong...we had to have them repaired at the dealer where we bought it unless we had prior authorization (good luck). We sold the motorhome and spent literally weeks trying to get a refund for the unused portion of the extended warranty. (The formula they use to determine the refund is stacked against the buyer.) We worked out most of the bugs on the Airstream within the first 2 years of factory warranty, and as mentioned above, all the major systems and appliances have their own warranties...and you can buy extended warranties on specific appliances if you want. That makes more sense. We keep the maintenance up on our Bambi and it's been relatively trouble free.
Everyone will have their own opinion on this, but mine is that they are not worth it, and they are a source of problems if something goes wrong. If you do get one READ THE FINE PRINT VERY CAREFULLY so you know what you're getting.
__________________
TB & Greg and Abbey Schnauzer
AirForums #21900
PastPrez, 4CU/WBCCI
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06-01-2012, 06:12 PM
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#4
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2 Rivet Member
2012 27' FB Classic
Cimarron
, Colorado
Join Date: May 2012
Posts: 23
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We just purchased a classic from a Denver dealer and live just up the road from you on the western slope. We opted NOT to get the extended warranty. Way too expensive and as RC pointed out, you have the factory warranty and can fix a lot that goes wrong for less than the cost of the extended warranty.
Congrats,
Bruce
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06-01-2012, 06:17 PM
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#5
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Master of Universe
2008 25' Safari FB SE
Grand Junction
, Colorado
Join Date: Sep 2007
Posts: 12,711
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Extended warranties are generally high priced, very limited in what you get and a big part of the premium goes to the dealer, so the insurer gets little from it. It is in their interest to not pay.
We live 240 miles from the dealer (maybe the same one where you bought) where we bought it and found out quickly it was not the place to go. They had tried the hard sell on us about an extended warranty and no matter how many times I said "no", the obnoxious guy wouldn't stop trying to sell it. It got kinda ugly at that point.
Our options were like yours. SLC or Albuquerque. We knew nothing about either dealer, but we had heard good things about the service center at the factory. We made 2 warranty trips there before the warranty ran out and were treated well, much better than at the dealer we purchased at.
It helps if you can fix things yourself, and sometimes when you are far from a dealer, customer relations will authorize repairs from a local RV shop. Contact them and see what they will do for you. Check the Airstream website for contact info.
Gene
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06-01-2012, 06:35 PM
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#6
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"Cloudsplitter"
2003 25' Classic
Houstatlantavegas
, Malebolgia
Join Date: Jun 2007
Posts: 20,000
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RV extended warrantee....
IMHO....The only Extended Warrantee Plan worth it's salt are the ones sold by the manufacturer as in, GM=GMPP.
So unless AS offers one......
Bob
__________________
I’m done with ‘adulting’…Let’s go find Bigfoot.
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06-01-2012, 10:54 PM
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#7
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Rivet Master
2005 25' Safari
Salem
, Oregon
Join Date: Mar 2006
Posts: 8,378
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Hi, if I said it once, I said it a thousand times; [exaggeration] NEVER buy any extended warranty unless it is from the actual manufacturer of the product, not the dealer.
__________________
Bob 2005 Safari 25-B
"Le Petit Chateau Argent" Small Silver Castle
2000 Navigator / 2014 F-150 Eco-Boost / Equal-i-zer / P-3
YAMAHA 2400 / AIR #12144
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06-02-2012, 07:29 AM
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#8
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"Cloudsplitter"
2003 25' Classic
Houstatlantavegas
, Malebolgia
Join Date: Jun 2007
Posts: 20,000
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Quote:
Originally Posted by ROBERTSUNRUS
Hi, if I said it once, I said it a thousand times; [exaggeration] NEVER buy any extended warranty unless it is from the actual manufacturer of the product, not the dealer.
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"no sir no approval yet...I still haven't heard back from Hertz, Star, Interstate, API, GE Capitol, Liberty, Universal, Wynn's, Wheels/Map and on and on...and on"
Bob
__________________
I’m done with ‘adulting’…Let’s go find Bigfoot.
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06-02-2012, 07:39 AM
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#9
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Rivet Master
2012 25' Flying Cloud
Battle Lake
, Minnesota
Join Date: Jun 2009
Posts: 7,714
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These are a high-profit, low quality product. Usually the dealer will have the guy doing your paperwork with you, pressure you hard to buy this junk. "For only a few dollars a month you can have this peace of mind."
Peace of mind alright, until you try to use it, or try to find a repair shop out in the boonies who will accept it as payment.
doug k
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06-02-2012, 09:00 AM
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#10
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Rivet Monster
1975 31' Sovereign
1980 31' Excella II
Sprung Leak
, North Carolina
Join Date: Jun 2003
Posts: 7,172
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Only bought one in my entire life...never again! They make the current dealings with health insurance companies look easy by comparison.
Aaron
__________________
....so many Airstreams....so little time...
WBCCI #XXXX AIR #2495
Why are we in this basket...and where are we going
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06-02-2012, 02:49 PM
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#11
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Rivet Master
2005 25' Safari
Salem
, Oregon
Join Date: Mar 2006
Posts: 8,378
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Quote:
Originally Posted by ROBERT CROSS
"no sir no approval yet...I still haven't heard back from Hertz, Star, Interstate, API, GE Capitol, Liberty, Universal, Wynn's, Wheels/Map and on and on...and on"
Bob
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Hi, and from my service advisor days, Your vehicle was torn down [disabled] at your cost until it is determined to be covered or not; Mostly not. Also I have personally spent more time on the phone with these companies than it would take for my mechanic to complete the repairs.
__________________
Bob 2005 Safari 25-B
"Le Petit Chateau Argent" Small Silver Castle
2000 Navigator / 2014 F-150 Eco-Boost / Equal-i-zer / P-3
YAMAHA 2400 / AIR #12144
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