Originally Posted by Stefrobrts
Police, Visa, Postal Service (buying items through the mail with stolen CC # is postal fraud), none of them will have anything to do with it. So the card holder gets their money refunded, the seller gets stiffed, and the crook gets their goodies and goes on to do it again! Am I the only one who sees anything wrong with this system?
About 10 years ago I received a cell phone bill for $3,500. I called the cellular provider and asked for billing. When I told the lady about my bill, she smugly said yessss. I said, "look at my last three month's bills." She said, "Oh, I see. Someone has cloned your phone." She then transferred me to the fraud department.
The lady I spoke with there told me that she would credit my account with the entire amount and I would owe nothing. Nothing! I told her I would gladly go through and pay the charges that I had honestly incurred. And she just said don't bother this kind of thing happens all the time. She then wanted to give me a new phone number. I didn't want that so she set up a PIN so it would have to be entered to make a call. She told me that as soon as the person that cloned my phone found out that they couldn't make calls on my number, they would move on to another number. I asked if I should leave my phone turned off for a few days so they could track down the person who made the calls and she said no that was too much trouble and they didn't try to catch the person doing the cloning. The next month I received a bill for more than $1,700 and the cell provider wrote that off, too.
More than $5,200 in two months and they didn't even want to catch the person who had ripped them off for more than five grand! This is the kind of deep pocket apathy that leads to the smaller merchant being the one who gets burned.