Unfortunately, I don't know how to override the password thing and get you in.
I do have one suggestion to try. When you try to log on, your old password will come up automatically on your lap top. If this is the case, try swiping it with the cursor and typing in the new password.
I'm sorry that I can't be of more help. Maybe one of the technomoderators will pop on soon.
SuEllyn & Brian McCabe
WBCCI #3628 -- AIR #14872 -- TAC #FL-7
2015 FC 25' FB (Lucy) with HAHA
2005 Suburban 2500 Quadrasteer (Olivia) & 2011 Silverado 3500 (Fred) with Outfitter Truck Camper (Ethel)