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Old 05-12-2014, 12:56 PM   #1
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seems like airstream.com has changed

I was looking for the old floor plans and such that used to be on the website and now THEY are not there..

anyone know why or where they are now.

I have grown to hate website upgrades as they alway WRECK what is good with something that in NOT good.
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Old 05-12-2014, 02:34 PM   #2
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You are right - I just checked out the new site. I do think the site itself has improved and it is easier to look and compare the new models, but all the vintage information seems to have been taken down (unless it's buried somewhere I can't see…)

I wrote an email through their site requesting it to be put back up, perhaps we all should do so and flood them with emails to request the vintage information to be put back on their website.
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Old 05-12-2014, 03:21 PM   #3
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When I looked at Airstream.com and saw the "upgrades", I sent them an email also suggesting that there is a large community that would like to use their website more often, if those old documents are available.
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Old 05-12-2014, 04:11 PM   #4
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Quote:
Originally Posted by A W Warn View Post
When I looked at Airstream.com and saw the "upgrades", I sent them an email also suggesting that there is a large community that would like to use their website more often, if those old documents are available.
Great idea! Will do so as well.
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Old 05-12-2014, 04:26 PM   #5
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Sad - just checked it out.
Was my go to site for checking out vintage airstreams, especially when looking at one to buy or ideas on remodeling (as I am starting to do on a '68.
If we could have seen this coming - would have not been hard to download and set this up within Airstream Forums. Airstream.com seems to be a commercial website devoted to new dealership Airstreams and I guess they don't care about the oldies.
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Old 05-12-2014, 04:52 PM   #6
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Quote:
Originally Posted by A W Warn View Post
When I looked at Airstream.com and saw the "upgrades", I sent them an email also suggesting that there is a large community that would like to use their website more often, if those old documents are available.
I sent one as well, and pointed out that I used the site extensively when recently purchasing my trailer. I also pointed out that while I did not purchase a new trailer, my previous owner may have or will. The sale of an older trailer would, it seems, often open up a buyer for a new trailer. I think AS, Inc. has been short sighted if, in fact, all that old information is now gone. Kinda disrespects Wally's tenets and intentions, I believe.

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Old 05-12-2014, 04:55 PM   #7
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Hopefully they'll be reintroducing that trove of data in a logical place on the new website, or offering it to the VAC for us to host.

If you try to go to the old page, which was /service/specifications/ it forwards to just /specifications/ which would be fine, except that the page is displays is "Hollywood Connections" with a photo of Matthew McConaughey leaning on his trailer. Maybe they just have some things in the wrong folders and will eventually fix it!
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Old 05-12-2014, 05:28 PM   #8
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Current floorplans are still available. You have to go Travel Trailers, then Choose Your Own. When you get to Step 6, you'll see current floor plans. But of course, you only see floor plans based on your previous 5 answers.

I agree - I like the website the way it was.

What about the manuals? Are they still there?
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Old 05-12-2014, 05:38 PM   #9
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Oops, I spoke too soon. You can go directly to the current floor plans by selecting a trailer or Touring Coach, then scrolling down and clicking on the Full Specifications button.

I liked it the way it was before.
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Old 05-12-2014, 05:39 PM   #10
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They also had a number of maintenance/service videos I think (AV, ZipDee, etc) Seem to be missing as well.
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Old 05-12-2014, 05:43 PM   #11
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The maintenance videos are under the Service menu, select Customer Support, then scroll down.

TinTin, Are those the videos you are referring to?
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Old 05-12-2014, 06:17 PM   #12
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Old 05-12-2014, 06:20 PM   #13
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Seems strange Airstream would update it's website without one mention of the changes to the 2015 models.

This is especially odd considering all the new models are scheduled to be introduced on Thursday.
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Old 05-13-2014, 11:15 AM   #14
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Perhaps the website changes are related to the new model introductions.
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