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Old 09-13-2018, 04:35 PM   #1
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2014 23' International
Dadeville , Alabama
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Problems could be worse.

This poor family of full timers are having a hard time dealing with Heartland RV.
That only has a 1 year warranty.

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Old 09-13-2018, 05:04 PM   #2
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2009 25' FB International
2018 27' Globetrotter
Hanover , Pennsylvania
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After reading this account I guess having a screw come loose on my AS from time to time is not that big of an issue. So sad!

Who owns Heartland?

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Old 09-13-2018, 05:11 PM   #3
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I’ll give you one guess........

Heartland RVs is an American manufacturer of recreational vehicles located in Elkhart, Indiana and a subsidiary of Thor Industries.
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Old 09-13-2018, 05:27 PM   #4
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1991 34' Excella
2009 34' Panamerica
Telluride , Colorado
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Something there does not sound right. Looks like that thing was dropped or something...
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Old 09-13-2018, 05:28 PM   #5
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2018 28' Tommy Bahama
Oro Valley , Arizona
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So who makes the frames in our Airstreams?
2018 27FBQ Tommy Bahama - "Indecision" w/Blue Ox SwayPro, Centramatics, Dual EasyStarts
2012 F250 6.7 Powerstroke King Ranch - "Earl", Centramatics, Viair On Board Air
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Old 09-13-2018, 06:25 PM   #6
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2017 23' International
hendersonville , North Carolina
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Frame Failure

Looks like a Total loss. Couple of questions come to mind. Were you within weights limits for the axle rating? Cat Scale ticket would be handy to have to prove to manufacturer that unit was not overloaded. How much tire pressure? How much weight transfer back to the trailer from WD hitch? Your pictured tow vehicle has a pretty stiff rear axle suspension. Was it to stiff and helped overstress the frame? You stated that you had a crack fixed early on in trailers life. After repair did you Cat Scale loaded rig to make sure within all stated limits? When something fails to this degree there is usually a reason. If all weights were within specs, and you can prove that, and on one of the rough roads you said you had experienced a one time hit in a large pothole started the ball rolling for the frame failure, you may have a case. In any case, most, if not all manufacturers, state in there literature that the unit is not intended for full time living. Yes, that is the lawyers speaking, but that is the way it is. Hope you find a suitable replacement as I doubt your Heartland can be fixed.
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Old 09-15-2018, 02:17 PM   #7
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Looks as if that camper was airborne and landed hard.
The higher your expectations the fewer your options.
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Old 09-15-2018, 09:16 PM   #8
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2007 22' International CCD
Corona , California
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Problems could be worse.

And was a bit sideways when it landed based on the bend in the axle mounting plate. Not encouraging. I canít prove overloaded, but thatís the way Iíd bet.
Rich, KE4GNK/AE, Overkill Engineering Dept.
'The Silver HamShack' ('07 International 22FB CCD 75th Anniversary)
Multiple Yaesu Ham Radios inside and many antennae sprouting from roof, ProPride hitch, Prodigy P2 controller.
2012 shortbed CrewMax 4x4 Toyota Tacoma TV with more antennae on it.
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Old 09-15-2018, 11:09 PM   #9
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2005 25' Safari
Salem , Oregon
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Not buying their story.

Hi, sorry to hear about this poor trailer, but I wouldn't touch it. "A few pot holes"????? Were the pot holes three feet deep? My opinion is that this trailer was severely abused. If someone could show me at least ten more exactly like this, you will never convince me that the worst made trailer in the World would just fall apart like this one. I would like to see these people's next trailer after 3.5 years of use.

2005 Safari 25-B
"Le Petit Chateau Argent"
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Old 09-16-2018, 05:45 AM   #10
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Westerly , Rhode Island
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Lots of people are eager to believe every sob story about some poor innocent victim wronged by an evil corporation and others are willing to take advantage of that fact when telling their side of a story. Sounds to me like Heartland probably diagnosed the problem accurately. Not sure how else that corner piece could possible get bent up and forward unless they backed into a tree limb or other overhanging object. That would also push the trailer down, bend the running grear and start the whole process of falling apart.

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