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Old 07-06-2007, 09:37 PM   #1
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problem w/laptop and server

Hi,

I'm on my desktop and am able to get online here, and access my Outlook Express email, but when I tried from the laptop, it displayed: it wouldn't or couldn't find the server?..anyone have any suggestions?..thnx.
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Old 07-06-2007, 09:45 PM   #2
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Without knowing how you are connected it is hard to say. Can you get to any sites on the internet?
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Old 07-06-2007, 09:47 PM   #3
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Hi Richard, I have att.yahoo. and I checked the status: it shows no connectivity...I can get online only here at the desktop, pretty strange!
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Old 07-06-2007, 09:55 PM   #4
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Is the laptop wireless or do you connect with a network cable?
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Old 07-06-2007, 10:04 PM   #5
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Yes, the laptop is wireless, Richard!..
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Old 07-06-2007, 10:09 PM   #6
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Try going to your bottom tool bar and view wireless networks and try reconnecting to your net.
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Old 07-06-2007, 10:09 PM   #7
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Do you have the wireless button depressed on your laptop? How about the modum?
Turn off Laptop if you haven't already done so if you have the modum and router on and they are working. maybe a reboot will do the trick.
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Old 07-06-2007, 10:10 PM   #8
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I don't do alot of wireless, but here a few things to check.
Make sure your wireless router is working. If your Desktop is wireless, it must be working.
Some laptops have a small switch that turns off the wireless feature. We have Dell M65's at work and they have a little slide switch on the left side of the unit. When it is off the wireless light goes off and it will not function.
The wireless may also be disabled in the os or in the bios.
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Old 07-06-2007, 10:11 PM   #9
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Quote:
Originally Posted by Safari-Rick
maybe a reboot will do the trick.
Have you ever worked a helpdesk?
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Old 07-06-2007, 10:49 PM   #10
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one by one trying

Quote:
Originally Posted by moosetags
Try going to your bottom tool bar and view wireless networks and try reconnecting to your net.
Ok, I did look at the bottom, still no luck..thnx

Also, checked the switch, turned off the laptop, and turned it back on..thnx..

Also, noticed the display of cannot connect to server: it said something about none or invalid ip address?..and/or m computer's network connection network did not assign a network address to the computer..
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Old 07-06-2007, 10:58 PM   #11
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let's see what this will do.
Open up a command window by selecting start - run and key in cmd and press enter.

In that window key in ipconfig and press enter.
You should see a display with one of the lines saying IP, it may be something like this
192.168.0.1 or 254.169.0.1

After you note what it is key in ipconfig /renew and press enter.

That command might take a little while, you will be atempting to contact the DNS server to get a new IP address. See what happens as a result of that command.

I am taking a SWAG here because I am not familiar with your setup.....
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Old 07-06-2007, 11:07 PM   #12
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Hi Richard, I just googled ip address and came up w/info like what you said, so I'll try it thnx..paula
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Old 07-06-2007, 11:13 PM   #13
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Quote:
Originally Posted by codybear
Hi Richard, I just googled ip address and came up w/info like what you said, so I'll try it thnx..paula
Now, that's weird !!..I came out here to the kitchen, turned on the laptop, and my avg (online) update went through fine ..even before i could get online..so I didn't need to go through the start/ipconfig process..

If I did, would that mean, it's not a static ip, but a dynamic one that will have to be changed every so often I get a 'glitch' like this??..
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Old 07-06-2007, 11:20 PM   #14
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p.s. I did go back to the connectivity status on the bottom of the toolbar and noted that in the Support Tab assigned by DHCP there was indeed the IP Address listed and also the sunet mask and default gateway..so for now, I think I'm ok..thnx for your help!
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Old 07-06-2007, 11:21 PM   #15
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dynamic ip's a leased, that is they need to be renewed at regular intervals. We setup the ones where I work to 7 days. The new ip happens automaticly and the clients never knows it. Most of the time they get the same ip address again.

Nothing is fool proof, sh!t happens. When you think you have an IP problem the ipconfig command is a great tool.

Post on!
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Old 07-06-2007, 11:30 PM   #16
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I did go to start/ipconf process and saw the ip address..thnx Richard, moosetags and safari-rick!..good to go again for a while!
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Old 07-07-2007, 06:09 AM   #17
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I have this problem with my laptop, it seems there are no less than 8 other wireless networks within range of my card. I have to refresh the network whenever someone reboots their system, and remind my computer home is what I want to connect to. Do you have Windows managing your wireless card, or the card manufacturer's software?
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Old 07-07-2007, 08:55 AM   #18
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Good morning Terry!..I'm here on the laptop, no problems today!..I did notice the ip addreses on the laptop and the desktop are the same at least in the first 3 parts of the address listing..Ok, now you've got me..I'm clueless about whether if Windows is managing my wireless card or the card manufacturer's software..I know that the card is already built in (or is it integrated) to the hp laptop..I'd have to ask my son who has the computer know-how..thnx!
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