Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-22-2006, 05:30 PM   #1
4 Rivet Member
 
1986 32' Excella
vledder , drenthe
Join Date: Sep 2003
Posts: 411
Images: 8
customer service

@#$&%&&^$*^&)($^#@#$@#$^%*&*(%*$))&
sorry needed to do that
just called a company in the US to order some parts.
I'm calling from the netherlands,
Please hold the line,
After 38 minutes came the reply sorry the person you need in out of office.
$%^^&*&())(*&$@@!!@#%$&^%^&())(^%%^%#^&)O&*%)%&#.
__________________

__________________
remcolent is offline   Reply With Quote
Old 09-22-2006, 05:53 PM   #2
Site Team
 
Janet H's Avatar

 
1964 26' Overlander
1964 19' Globetrotter
Eastern , Washington
Join Date: Aug 2003
Posts: 12,447
Images: 90
Ouch - that's horrible. I am always amazed that companies that survive on customer sales are so casual about how they treat those customers!
__________________

__________________
1964 Overlander | '08 Touareg V6
Current Project: 1964 Globetrotter

.
Let's have a polishing party: I'll supply the trailer and buffing supplies. BYOB (bring your own buffer)

AirForums Custom Search
Janet H is offline   Reply With Quote
Old 09-22-2006, 06:06 PM   #3
Rivet Master
 
juel's Avatar

 
1976 31' Sovereign
Currently Looking...
Chandler , Oklahoma
Join Date: Oct 2004
Posts: 1,770
Images: 24
For heaven sakes don't order a D--- Computer that needs any service. Not only do they want money up front to talk to you but you can't tell what language they're talking to you in. And forget it if you have a problem with your cell phone bill or equipment. It's Customer No-Service, not Customer Service. I think some companies are getting the message because of slumping sales. Now I'm hearing advertising that talks about their wait for service being shortened and their representatives speaking english.
__________________
juel is offline   Reply With Quote
Old 09-22-2006, 07:29 PM   #4
Rivet Master
 
GlenCoombe's Avatar
 
1984 28' Funeral Coach
Belleview , Florida
Join Date: Jun 2005
Posts: 1,635
Images: 27
Boy, you wanna get my goat just try answering the phone while you're waiting on me in person!! I've taken to walking out of businesses and then calling their corporate offices to explain.
I sell for a living...my phone is never answered if I'm with a customer. I tell all my new clients this and let them know that I return calls while enroute to my next stop.
If you take the time to do business with me you get my undivided attention.
That said if you wish to contact a USA based business from a long way away I suggest using email for economy and ask for a direct - no hold contact number. Any business wanting yours will understand this request... or not and then demonstrate not being worthy of yours....
Sorry to rant but you did get me started... just go about your business and ignore me.... it's o.k.
__________________
Glen Coombe AIR #8416
1984 28' Funeral Coach
Former Rolling Showroom & PuttLab (now party bus)
"I'm not an expert. But I did sleep in an Airstream last night."
GlenCoombe is offline   Reply With Quote
Old 09-22-2006, 08:14 PM   #5
Moderator
 
moosetags's Avatar

 
2015 25' FB Flying Cloud
2012 23' FB Flying Cloud
2005 25' Safari
Santa Rosa Beach , Florida
Join Date: Jul 2006
Posts: 10,762
Images: 5
You're a nicer guy than I am. After holding about two minutes, I would be calling a competitor to place my order.
__________________
SuEllyn & Brian McCabe
WBCCI #3628 -- AIR #14872 -- TAC #FL-7
2015 FC 25' FB (Lucy) with HAHA
2005 Suburban 2500 Quadrasteer (Olivia) & 2018 Silverado 2500 (Lillian)
moosetags is offline   Reply With Quote
Old 09-23-2006, 11:08 AM   #6
Rivet Master
 
codybear's Avatar
 
1964 22' Safari
SACRAMENTO , California
Join Date: Oct 2005
Posts: 11,562
Images: 315
Blog Entries: 2
Quote:
Originally Posted by GlenCoombe
Boy, you wanna get my goat just try answering the phone while you're waiting on me in person!! I've taken to walking out of businesses and then calling their corporate offices to explain.
I sell for a living...my phone is never answered if I'm with a customer. I tell all my new clients this and let them know that I return calls while enroute to my next stop.
If you take the time to do business with me you get my undivided attention.
That said if you wish to contact a USA based business from a long way away I suggest using email for economy and ask for a direct - no hold contact number. Any business wanting yours will understand this request... or not and then demonstrate not being worthy of yours....
Hi Glen,

I'm so glad to hear that you take this position as a person in business. There is indeed a lot of businessess that display a total lack of consideration, respect and etiquette when it comes to serving the customers.
__________________

__________________
codybear is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Vote on lost key return service 66TradeWind Community Polls 12 05-01-2009 11:28 AM
service... canny_banjo_man Airstream Motorhome Forums 6 11-12-2002 06:52 PM
Internet service Dbraw Forum Admin, News and Member Account Info 1 10-08-2002 08:48 PM
Trans service ALANSD Mechanics Corner - Engines, Transmission & More... 8 08-30-2002 01:24 PM
Can't find Secretarial Service?? roessler General Repair Forum 2 08-13-2002 01:44 PM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:30 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.