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Old 03-28-2007, 04:30 PM   #1
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BEWARE-Fake Trailer Life Subscriptions

Scam artists have stolen Trailer Life's subscriber database. Thousands of fake renewal notices have been sent out from fake companies in NV & CA requesting renewal checks. Trailer Life does not use any subscription service companies. Do not send any checks to any address other than TL Enterprises in Mt. Morris, IL. If you send the fake companies your money, TL Enterprises can not credit your account and the companies move quickly so the police have not been able to catch them. It is unlikely you will get any of your money back.

Since Trailer Life and MotorHome are published at the same location, it is possible that the theives have also stolen the Motorhome database. BE CAREFUL
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Old 03-28-2007, 06:31 PM   #2
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Shoot I just got one the other day said it was a special offer and I could get 25 issues for 25.00 I hope it was legit I dont remember where I mailed the check too.. It did have a postage paid envelope hope it was ok..
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Old 03-29-2007, 08:00 AM   #3
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The database also included all the phone numbers. The thieves are calling saying they are Trailer Life or representing them and asking for renewals. If you get one of these calls, do not give them your credit card number or mail any money other than to directly to Trailer Life in Mt. Morris IL. If you have a caller ID on your phone, get their phone number and email it to info@trailerlife.com so we can catch these thieves.
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Old 03-29-2007, 08:51 AM   #4
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I got the same mailing and also paid the $25. Looked legit to me. I guess we'll see ...
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Old 03-29-2007, 09:14 AM   #5
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Grrrrrr

I hope somebody at TL Enterprises gets axed. Heck, I hope the company gets sued. Companies of all sizes need to understand the importance of keeping data like this secure. What ever the cost is to do so, it should be part of the business model, and very stringent internal policies should prevent this from ever happening. This kind of stuff really ticks me off

Hope nobody gets ripped.
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Old 03-29-2007, 10:29 AM   #6
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Has their website also been hacked?

There isn't any mention of losing the subscriber list on their website. I think if you lose something like a subscriber list you must immediately warn people any way you can.
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Old 03-29-2007, 04:04 PM   #7
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Footnotes are missing.

Quote:
Originally Posted by dwightdi
Scam artists have stolen Trailer Life's subscriber database. ...
Please cite/provide link to your source of information.

Thanks,
Tom
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Old 03-29-2007, 04:16 PM   #8
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Quote:
Originally Posted by dwightdi
The database also included all the phone numbers. The thieves are calling saying they are Trailer Life or representing them and asking for renewals. If you get one of these calls, do not give them your credit card number or mail any money other than to directly to Trailer Life in Mt. Morris IL. If you have a caller ID on your phone, get their phone number and email it to infro@trailerlife.com so we can catch these thieves.
That email address is not recognized. Is there another email for contact?
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Old 03-29-2007, 04:20 PM   #9
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That email address is not recognized. Is there another email for contact?
I think dwight has a misspeeling in his email addy, it probably should be info@trailerlife.com


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Old 03-29-2007, 05:23 PM   #10
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Trailer Life published a small warning on page 11 of their Jan 07 edition. I missed it and paid $15 to the scammers. I was hoping to save a few of our friends from the lose. TL subscription dept has phone 800-825-6861. Info is the proper spelling for reporting by email. Sorry about that.
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Old 03-29-2007, 06:53 PM   #11
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Quote:
Originally Posted by dwightdi
Trailer Life published a small warning on page 11 of their Jan 07 edition. I missed it and paid $15 to the scammers.
If they wouldn't refund you, I would drop my subscription so fast it would make their head spin. "OH geeee, its not our fault the information you intrusted with us got stolen, and it cost you money", what BS.
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Old 03-30-2007, 08:08 AM   #12
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Keeping quiet

Quote:
Originally Posted by dwightdi
Since Trailer Life and MotorHome are published at the same location, it is possible that the theives have also stolen the Motorhome database. BE CAREFUL
This is really strange. After reading your post I remembered that I had a renewal notice at home. When I opened it I saw that the return address was to the correct address, so I was a bit relieved.

Then, this morninng I went on to the Trailer Life website to see what they were advising their subscribers. Nothing! No mention of the theft any where, not even on their forum. I called their 1-800 number and asked about the database theft. I got a "What do you mean?" response. When I went into more detail, the person then conceded that yes it had really happened. When I asked why the Company was not advising their subscribers on their website and by mail I was told that notificaton was being made in the magazine. I asked what issue, and was told it would be in the next issue coming out. I asked what information was contained in the database other than my name, address, phone number, and account number. The reply was that she did not know.

I find this to be really poor judgement on the Publisher's part in very many different ways.
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Old 03-30-2007, 10:19 AM   #13
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. . . I find this to be really poor judgement on the Publisher's part in very many different ways.
It will be interesting to see if they are more forthright in the published explanation. If it does get published.

How could the subscription clerk not know what information was compromised? That's an obvious lie and coverup.

It may be a criminal doing it, but that doesn't let the publisher off the hook. They were either reckless, or didn't have adequate security processes.
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Old 03-30-2007, 10:48 AM   #14
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Quote:
Originally Posted by markdoane
How could the subscription clerk not know what information was compromised? That's an obvious lie and coverup.

It may be a criminal doing it, but that doesn't let the publisher off the hook. They were either reckless, or didn't have adequate security processes.
I'm just glad that I've never given them my credit card number. They have my address, phone number, and my email address. Under the circcumstances that's too much.
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