Originally Posted by Wayne&Sam
An updated website? Aren't Airstreams retro? We don't need no stinking web site!
I'd have to respectfully disagree. The dealer network is not all that it's cracked up to be (in terms of sales and overall knowledge), and although a call to the factory yields positive results, the bottom line IMHO is that the web could help augment Airstream's dealer network, by having Airstream get the most up to date info out there so that customers who don't happen to be near a great dealer (one that really knows the product very well) can make an informed choice. Lots of places use the web a lot better than Airstream does. Does that make them more right? Not really, just more customer focused in this one area. Customers have been asking for a better website for years.