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Old 09-03-2007, 08:53 PM   #1
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1986 34.5' Airstream 345
Tyler , Texas
Join Date: Jun 2007
Posts: 110
Update on Problems Problems

Hi! Thanks for all of the input on the problem I had in Dallas. Yesterday we had the 345 towed to Chuck Fairbanks Chevy in Desoto and dropped it at the front gate. I called them at 8am this morn and informed them of the problem and apologized for leaving it at their front door. Today is Labor day and the service center/shop was closed. At 10:30 I received a phone call from them and was told that my AS was ready to be picked up at my convience. Long story short they had called their fleet manager...told him of my problem and he came in on his time and repaired the AS. Total bill .....none for the dealership only a gratituity for John Hassleback the fleet manager. I was stunned and speechless! These people have a customer for life even if they are 2 hours from my home.
Pete
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Old 09-03-2007, 09:14 PM   #2
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Westchester Cty.NY , / Miami FL
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what was fixed?
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Old 09-03-2007, 09:18 PM   #3
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2006 19' Safari SE
Tucson , Arizona
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Quote:
Originally Posted by pjude
Long story short they had called their fleet manager...told him of my problem and he came in on his time and repaired the AS. Total bill .....none for the dealership only a gratituity for John Hassleback the fleet manager. I was stunned and speechless! These people have a customer for life even if they are 2 hours from my home.
Pete
That's great...there really are some good guys out there! It must be your clean livin'! Or good karma...

TB
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Old 09-04-2007, 06:40 AM   #4
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1986 34.5' Airstream 345
Tyler , Texas
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Problems

Hi! I forgot to mention what the problem was. John said he found a loose ignition wire!
Pete
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Old 09-04-2007, 07:02 AM   #5
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What a happy ending to a sad start. That certainly takes the sour taste of the five hour wait for Good Sam away.
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