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Old 09-11-2007, 07:51 PM   #15
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Well no news to report today. After talking with the service manager monday at 4:30 pm he told me they would check the tires on tuesday (today). Well I waited until 4:00 pm today to call and see what they found out and guess what, no one looked at the tires

Turns out the service manager called in sick today and apparently didn't leave instructions for the tuesday day shift crew. So I'll be talking with him in the morning to see if we can't get something done.

You would think that a service company that has about 16 service bays for large trucks would be better organized than this

I'll keep ya'll posted if or when we hear more.

Brad
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Old 09-11-2007, 07:59 PM   #16
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Send in the clowns...

Is there another shop you could take your motor home to for the tires?
Sorry, anyone that knows me knows I have a low tolerance for the kind of thing you are going through.
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Old 09-11-2007, 08:23 PM   #17
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Quote:
Originally Posted by overlander63
Is there another shop you could take your motor home to for the tires?
Sorry, anyone that knows me knows I have a low tolerance for the kind of thing you are going through.
Terry,

I haven't really checked around as yet for another shop. But now that you mention it, it might not be a bad idea to see if some other shop in the area can check tires for out-of-round.

The service manager was so upbeat about checking the tires when I first contacted him I thought we had finally found a decent service center.

We'll see how the dust settles when its all over.

Thanks for the suggestion.

Brad
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Old 09-12-2007, 07:15 PM   #18
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There is an older tire shop in town that used to do recaps...
They have a machine for truing up out of roundness.
Is like a giant razor blade and the tire in on a spinner/lathe.
Shaves off thin slices of rubber.

So, maybe look for a tire shop that has been around a long time.
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Old 09-12-2007, 08:24 PM   #19
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bkalher
Do you have stock steel wheels or aluminum?
It will be great to have another MH at the Branson Rally.
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Old 09-13-2007, 07:54 AM   #20
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Wow, what an ordeal. I'd be gone outta there with your rig ....fast. Leave the tire work to a truck tire shop.
I'd want to see my old parts before settling up on the bill. The four hour rate is not all that bad. I'm one who would not want to tackle this on my own and would gladly pay the hourly rate to have someone else do it.
To often folks just sign the check and depart without comment.
Now the real problem as I see it is the low MC. Sounds like they didn't bleed the system after installing the MC. How is the braking action now?
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Old 09-13-2007, 08:35 PM   #21
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Quote:
Originally Posted by zamboni
bkalher
Do you have stock steel wheels or aluminum?
It will be great to have another MH at the Branson Rally.
Zomboni,

The outers are alcoa's and the two inner rear are steel. We're looking forward the Branson trip, we haven't been there since we got married.

All,

Well we almost got the motorhome tonight. They finally got through checking all of the tires and determined that "none are accceptable" and one worse than the rest. So after work I drove to Little Rock to pick it up figuring I'd tow the Honda back with the motorhome. Of course that was on the assumption that I brought everything I needed for the tow bar hookup

The total bill still more than we were happy with but not much we could do about it. The good news is after taking a test drive out on the Interstate the ride is considerably better. Better to the point I was trying to determine if there was any vibration left. Hard to tell when you're driving by yourself. The bad news is the motorhome didn't have a whole lot of brake pedal available. It appears they didn't bleed them enough. So, I ended driving the motorhome back and they are going to bleed the brakes some more and see if that cures it. They just felt real spongy where before they were very solid.

Hopefully I can pick it up tomorrow after work, that is if I remember to take the right key for the hitch pin lock

Rather embarrassing to find that I brought everything I needed except a key......

I really appreciate everyones replies and suggestions.

More tomorrow.

Brad
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Old 09-14-2007, 10:00 PM   #22
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Ok, another update. No we still haven't picked up the motorhome as yet. Stopped by this evening to pick it up and did a quick check on the brakes and there was no improvement. So the night shift foreman said they would bleed them again and we could stop back in an hour or so.

So Susan and I went and had dinner and did some shopping. We stopped to pick it up and I checked the brakes and guess what, this time they went all the way to the floor

To make a long story short they are going to buy a pressure bleeder and we should get the motorhome back monday or tuesday.

Good thing we didn't have plans to go camping over the weekend

Will let you know what happens in the next installment of our repair saga

Brad
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Old 09-14-2007, 10:12 PM   #23
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Quote:
Originally Posted by zamboni
bkalher
Do you have stock steel wheels or aluminum?
It will be great to have another MH at the Branson Rally.
Zamboni, forgot to mention. Tonight when I looked at the wheels I realized that all of them are alcoa wheels. The inners were so dirty I thought they were regular steel wheels

Brad
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Old 09-15-2007, 09:15 PM   #24
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Brad,
Just catching up with your story here. Sorry to hear this is going on. I was mentioned in an earlier post about how hard it was to replace a hydroboost but actually I replaced the hydroboost (p/s) pump. My hydroboost unit is still original.

I also suspect your mechanic doesn't know what they are doing. How someone could replace an MC and HB and NOT bleed the brakes is beyond me. I would bet they might not have bench bled the MC before installation which introduced even more air to the system. Lastly, not having a $35 vacuum bleeder is a red flag than they don't know how to work on motorhomes. While you can technically gravity bleed a 35' P30 it's no fun and who has that kind of time on their hands.

I had an RV Dealer work on mine once (only once) for brake work. $1000 and two front calipers/rotors/pads later I got it home and found the the MC was leaking. They completely misdiagnosted the problem and replaced the wrong items.

One question, when the pedal went to the floor could you "pump it up" with a few strokes until there was pressure, or was it truly dead?
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Old 09-15-2007, 09:32 PM   #25
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Quote:
Originally Posted by swebster
Brad,
Just catching up with your story here. Sorry to hear this is going on. I was mentioned in an earlier post about how hard it was to replace a hydroboost but actually I replaced the hydroboost (p/s) pump. My hydroboost unit is still original.

I also suspect your mechanic doesn't know what they are doing. How someone could replace an MC and HB and NOT bleed the brakes is beyond me. I would bet they might not have bench bled the MC before installation which introduced even more air to the system. Lastly, not having a $35 vacuum bleeder is a red flag than they don't know how to work on motorhomes. While you can technically gravity bleed a 35' P30 it's no fun and who has that kind of time on their hands.

I had an RV Dealer work on mine once (only once) for brake work. $1000 and two front calipers/rotors/pads later I got it home and found the the MC was leaking. They completely misdiagnosted the problem and replaced the wrong items.

One question, when the pedal went to the floor could you "pump it up" with a few strokes until there was pressure, or was it truly dead?
This has definitely been a painful experience .

When we tried the brakes Friday night and they went to the floor they didn't seem to want to pump up any. My experience has been if its air in the line they eventually pump a little bit. I don't think they really needed to replace the hydroboost but its done and once they get the problems resolve at least we have new components that we shouldn't have to worry about for quite a few years to come.

We have another place that we used previously to replace all of the rubber brake lines and they did a fantastic job of bleeding the lines. The system had great "brake pedal" after that. The manager of that shop said the secret was to pump the pedal real slow and easy and bleed on each stroke. Its definitely obvious that this other shop doesn't have a clue. The only reason we used them this time is they were the only shop I found that could spin balance the tires. While there for the tires on a whim I decided to have them do the brake mc since we knew it was leaking. Originally I was going to have the 1st shop do the mc. Thats what I get for trying to save a service trip

Brad
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Old 09-17-2007, 07:23 AM   #26
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Brad,
Sounds like you need to bring it back to the your "preferred shop". Stomping on the pedal will compress the air bubbles within the fluid until eventually you get pedal pressure. Over time the bubbles expand and you loose pressure again.

To the floor with no pressure almost sounds like low/no fluid. I would be really concerned about their installation at this point.
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Old 09-17-2007, 07:51 PM   #27
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Quote:
Originally Posted by swebster
To the floor with no pressure almost sounds like low/no fluid. I would be really concerned about their installation at this point.
I'm a little concerned myself but am waiting for the final outcome before passing judgement. I think we should be hearing from them tomorrow as to whether they have them fixed.

Before our next trip I'm thinking about taking it to our preferred shop and have them check the pads and give the brakes a once over. I looked at the pads and rotors myself and they looked ok but one final opinion sure can't hurt.

Thanks,

Brad
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Old 09-19-2007, 07:20 PM   #28
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Quote:
Originally Posted by scottanlily
The written initial estimate is most critical ,the BAR can come down hard on any shop for failing to do just that .did the shop not give you any idea of how much the repairs would cost?
Scott,

Could you provide me with more detail on the BAR you referenced above?

Its beginning to look like we're going to have trouble getting the motorhome back with good brakes. I've been trying to talk with the service manager and the night foreman for several hours this evening and I'm always getting put on hold for long perios (20 minutes, 16 minutes, etc). Night shift is saying they can't do anything more for it and that I aught to take it somewhere that can pressure bleed the brakes. I still can't get through the the service manager to let him know that BS isn't going to fly.

I'll keep ya'll posted.

Thanks,

Brad
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