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Old 05-03-2013, 06:29 PM   #99
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Originally Posted by zigzagguzzi View Post
I may ave posted this before, but I used to work at a Buick dealership and help them check in cars as they came off the transports. This was when they were still making full sized statiowagon, the 80s?. We had a station wagon come in with all the Buick decals, lettering, moldings wheel covers on one side and the other side was all Oldsmobile stuff. There we some problems on the interior also. The dealership owner kept the car for himself even though GM wanted it back. Jim
Hi, at the Lincoln Mercury dealer we had Monarchs with Granada front clips. We had a few Comets with Maverick emblems. At Chevrolet, we had wrong color parts; Like a green A/C vent on a brown dash board.


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Old 05-03-2013, 06:35 PM   #100
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They just don't build 'em like they used to.

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Old 05-03-2013, 06:41 PM   #101
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Chit sheets and timeclocks. The tools of the trade in the 70's and 80's. Imagine trying to build aircraft without computers. No project management software, SharePoint, electronic parts management. Its a wonder anything came out right!
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Old 05-03-2013, 07:32 PM   #102
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Originally Posted by Phrunes View Post
Imagine trying to build aircraft without computers.!
One of my first projects out of college was developing a system to download miles and miles (in punched Mylar tape terms) of numerical control data put out by the new 3D modeling systems. Modern aircraft wouldn't be possible without computers.
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Old 05-04-2013, 10:21 AM   #103
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" . . corporate mindset is to show big profits in the short run to keep the stock up, give management lucrative deals on private stock purchases and bonuses. "

In the end this is where things lay.

Yet in a society of t-shirts, tattoos & television we're a long ways away on the other end of society as well. Americans spent nearly 17% of their take-home income on clothing less than a hundred years ago. Probably right through the 1950's. The desire for the best one could afford is quite different where today pride hides itself at work or in public.

Problems at both ends of the income spectrum.

I agree that THOR benefits from a design they'd not have come up with on their own. Look at the weight increases, alone, and that is evident. I've not ever found serious problems on a Silver Streak, but I've also not had to do a shell-off. A TT manufacturer that built a maximum of [6] TT's weekly was in a different class. One that Americans can no longer afford. "Vacation" is different than in that (sadly) bygone era.

As the actual demand for this TT type peaked in the late 1960's - early 1970's it is now in the hands of owners to identify problems, promulgate fixes and lend support. And it was, and never will be, fair to compare one of these to something like an automobile.

To say that "quality" is middle-of-the pack ignores the standard of a twenty-year service life before overhaul. I'll take longevity.

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Old 05-04-2013, 08:07 PM   #104
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Slowmover posted: "To say that "quality" is middle-of-the pack ignores the standard of a twenty-year service life before overhaul. I'll take longevity",

Earlier today, I bought a 1985 Avion 30' and other than some real bad taste decorating features, it was in excellent shape for a 28 year old TT. Quite frankly, the fit and finish is better than that of my 2006 Safari 25FB.
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Old 05-04-2013, 11:26 PM   #105
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I still can't understand the corporate mind set.
They never have the money to do it right the first time. But they have the money to do it over or make it right.
What kind of sense does that make?
It has to be more expensive to do warranty work than it does to do it right the first time.
Now that A$ is selling in China. It won't be long before there is a Chinese version. Being sold here. Probably less expensive and better quality.
Remember the big 3 automakers of the '60's. When Toyota, Honda and Datsun came to town. They didn't think the Japanese cars and trucks would sell here. The big 3 are still playing catch up to this day.
I have driven Toyota trucks since 1976. Use to be a huge GM fan. Until they sold me a lemon back in 1970.
It took me a year to get that Chevy Malibu fixed. I have never forgotten that experience.
When I see owners of new A$ products facing the same issues I have had with my 39 year old Argosy. Which were expected with my purchase. ie. Floor rot, poor workmanship, lousy housekeeping on the finished product, fit and finish issues.
And I keep reading about how much better they are than the other RV's out there. In the opinion of some anyway.
While none are perfect. It says to me that Thor just makes; "The best of the worst".
Is that really what the corporate motto should be?
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Old 05-05-2013, 05:01 AM   #106
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Saw a Dodge/Chrysler mini van on a lot once. The brand depended on which side of the car you looked were looking at.
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Old 05-05-2013, 05:54 AM   #107

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Originally Posted by Dakota View Post
We're getting close on a negotiated agreement!

I tend to lean a bit more toward personal responsibility and taking ownership for your actions. If you work for unethical bastards you need to move on instead falling to their level. It a dead end trap!


I harken back to my working daze at my first GM Store.

First as a Tech then as a Service Advisor.

When Teching I was but one cog out of 15.
Three teams of 5 each.
I consistently had the best CSI score on my team. As others on the team took note the our team score slowly rose. The incentive being $$$, better score equals bigger bonus. Our rising score had little effect on the total Service score though, to many outside factors. "Trickle Down" on a limited scope.

When I became a Service Advisor I was in charge of one of those teams, and as the competition between teams heated up the total service score did rise.

Now expand the concept…..competition between departments, service, new car, used car. Between Dealers, Regions, Manufacturers etc.etc.

If someone at the top was so inclined the change could be moved along quite nicely.

"Trickle Down" on a grand scale.



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Old 05-05-2013, 06:37 AM   #108
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As a 63 year old woman who plans on making an Airstream purchase in 2014, I find this comment thread disheartening. I have no mechanical skills and never look under the hood of my car. I raise money for a living and consider myself reasonably intelligent. I value quality...hence my interest in Airstream. The thought of a left behind candy wrapper is crazy to me -- I just can't wrap my arms around that. The thought of being out on the road with a new Airstream "by myself" only to discover some random wires or whatever were not connected correctly does not feel right. Yes, call me naive. It just makes me sad to learn that issues being described are going on.

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Old 05-05-2013, 06:59 AM   #109
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The minor issues that others have talked about here are just that... Minor. No matter what RV you buy, you will see the same issues. It's not an AS only thing. You can buy a $600,000 Prevost and find the same type of issues. Don't let this thread get you down.
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Old 05-05-2013, 07:18 AM   #110
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Kristine, buying an Airstream is more like buying a House than a car. When you buy a home you have punch out items which often take a year or two to get corrected, or wind up in court. When you buy an Airstream it the same issue accept you tow the Airstream many miles away from the person who provides the warranty. You are now aware of many of the issues that do go wrong. You now have the ability to look and point out all the issues before you pickup your trailer. Try to camp in the trailer at the dealer, then at a near by camp ground. Do not plan to hop in the trailer and go on a extended trip and have it ruined by an unexpected fault. Don't set yourself up to fail. Use a list and add all the items here to it. Do not take the word of the dealer all is right check it yourself, or with someone who has knowledge of Airstreams. You won't be left stranded, most of the items mentioned here are not show stoppers, it just sounds like it because this is a venting thread, but very helpful to the new buyer.

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Old 05-05-2013, 07:19 AM   #111
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while a bunch of us gripe about things that are easily improved at the factory, a lot depends on your dealer. some are better than others. i was lucky that Colonial is close to me.

trailers are like houses in that there are things that will fail in time. you'll learn to deal with things. yes, i agree that wrappers left in the trailer are inexcuseable, you're likely going to find them in any brand there days.

i had a friend forfeit a deposit on a house he was having built. he saw the workers stashing trash as they worked. the builder saw nothing wrong with that. some people just don't get it.
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Old 05-05-2013, 07:24 AM   #112
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It's not a minor issue when it causes problems. Especially if you are without the knowledge or in a place where you can't get help. It's not minor when you have to take your unit to the factory to resolve the problem. And make multiple trips to do so.
I don't care if the unit cost $60K or $600K. People are not buying Yugo's.
I am not singling out A$ here.
Farm machinery is another area where it takes month's and a LOT of $$$$. To get problems resolved.
If you are being paid to do a job. You should do the best possible job. When the company you work for has a reputation, good or bad. It can have an effect on your job security.
We have gone from being problem solvers to just parts changers. Keep changing the parts until you come across the one that fixes the problem. But make sure you charge the customer for every hour and every part. Even the unnecessary parts.
Owning a RV is an expensive proposition. Especially when you have to pay $100.00 an hour or more to have the problem solved.
I don't consider $100.00+ to be a minor problem.

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