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Old 05-20-2013, 05:50 PM   #197
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Quote:
Originally Posted by TG Twinkie
(snip) At these kind of prices, all manuals to do with the unit should be on PDF files on a Cd for the customer to refer to at their convenience. These files should include operating and trouble shooting information on every system in the coach. (Snip)
To be frank (and I am head over heels with my AS), all the materials they provided in the AS tote bag could have been loaded as PDFs on an iPad together with videos (or a link to an AS official channel on YouTube), a membership to AirForums and info about WBCCI clubs. Baffles me that I got a bag full of manuals

But again - I could not be happier with mine. Knock on wood - no major or even minor problems to speak of just yet. We'll see how things go. To me, the same cash outlay for an SOB would not have produced the same satisfaction factor.

I don't at all disagree that the series of complaints about rotted floors, separated bumpers, controversial tire choices, build quality problems, etc. is unacceptable. Someone mentioned that AS just sold/shipped 4 units to China. When they figure out how to make the AS cheaper and with higher quality/reliability than the actual AS company, that may be the wake up call folks think they need.

Thankfully, I feel like mine is excellent and worth every penny.
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Old 05-20-2013, 07:55 PM   #198
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What's that old saying about walking a mile in a mans shoes? I guess I have done that and can post about it...

We are nearing a 2+ year shell off rebuild and since the very day that the shell landed back onto the new floor, I have had a broom and dust pan inside. I'm not a clean freak but I do not like a mess. Swept out many times per day was the norm. The shop vac has made regular trips inside.

Last week we left on a 775 mile trip. The trailer was packed and spotlessly clean. Every time we stopped somewhere, stuff appeared. A wire clipping. Rivet shank. Sawdust in the closet. I will be danged if I understand where it came from but it's there, sometimes in sizable quantities.

If I can't make a spotless trailer, I don't guess I can fault someone who uses similar build techniques and also has issues.

On Edit - Prior to this, I MAY have had higher expectations on a new unit. Now, it is what it is.
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Old 05-21-2013, 01:25 AM   #199
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In that bag of "stuff" one gets with the new unit, there should be complete details on the wiring harness including photos showing where the wires are in the floor (the floor cross over cables, the walls and ceilings), a complete plumbing diagram with photos, and photos showing where the "hidden" valves or fittings are located that we are supposed to check every so often by removing cabinet panels.

Heck, for a $50k and up trailer, that info should be on the included iPad with a backup DVD. It would not add much to the cost if the iPads were bulk purchased
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Old 05-21-2013, 04:59 AM   #200
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Thumbs up

I'd have been satisfied with legible pages in the loose leaf binder, that were not generic to all trailers, I spent more time looking for our Classic model than reading what I was looking for.

And BTW I'd want at least an ipod.

Bob
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Old 05-21-2013, 06:41 AM   #201
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Quote:
Originally Posted by ROBERT CROSS View Post
I'd have been satisfied with legible pages in the loose leaf binder, that were not generic to all trailers, I spent more time looking for our Classic model than reading what I was looking for.

And BTW I'd want at least an ipod.

Bob
I am in the middle of adding a solar charging system with an inverter/charger addition to an '08 Winnibago View (on a Sprinter 3500 chassis) and guess what?............... It is fairly clean behind the walls (I have a lot of the cabinets exposed to run wiring) AND the owner has a complete set of wiring and plumbing diagrams that came with the unit.

Interesting....................
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Old 05-21-2013, 08:30 AM   #202
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Just, checking in. 5th day of camping at Navarre Beach Fl. and nothing has broken or fallen off. I haven't cut my foot on any metal shaving or gotten a splinter in my heel from a stray wood chip. The campground is perfect, the food is perfect, the beach is perfect and the water is perfect. It could be better, all you guys could be here so we could chew on the issues face to face and enjoy camping.

I have no problem with printed manuals, in fact I like them. It would be nice to have a backup on DVD but not everyone is carrying iPads and Laptops hard to believe, BTW I do more than most. The owners of the trailers of the past relied on face to face contact and newsletters, I suspect a lot of them just figured things out. Of course they didn't have all the electronic thermostats, entertainment systems and safety controls that the appliances now have. As a Navy Machinist Mate the first thing you did when reporting to a new ship was trace every system in the engine room, so figuring out how things work is second nature to me, others who have not have that experience need good directions.

I did find after we paddled about a mile across Santa Rosa Sound that the gleam off of the Airstream was not as big as I had hoped.



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Old 05-22-2013, 06:36 AM   #203
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Originally Posted by ROBERT CROSS View Post
I'd have been satisfied with legible pages in the loose leaf binder, that were not generic to all trailers, I spent more time looking for our Classic model than reading what I was looking for.

And BTW I'd want at least an ipod.

Bob
The documentation on mine is a bit of a sore spot. Part of the problem is the limited production of the Classic 360 on the Spartan EC2000 chassis. The Spartan documentation is very professional. The coach documentation as it was intended to be installed on the front engine P30 chassis is not bad. The modifications to mate the two is dismal at best. Totally useless for trouble shooting. Wiring diagrams, color codes, and routings don't match. Looks like they were done in a real rush. The factory wiring is very nice. The interface between the two components is amateurish at best and has been the source of mine an the original owners problems. Low quality crimp on connectors in weather exposed areas and grounds terminals screwed on over carpet with sheet metal screws worked fine for a couple years. Trying to work on anything under the dash is a nightmare due to sloppy routing and extra wire just wadded up and tie wrapped to keep it from getting tangled in your feet. Totally unserviceable.

P.s. We do really love this rig and are currently camped in the UP of Michigan in week 4 of our trip. I knew what I was getting into when I bought it and can do all of my own work. I think the motor homes share the trailer issues with those added by the "motor" stuff!
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Old 05-22-2013, 06:59 AM   #204
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Dakota,

Can't imagine what it must be like dealing with three different sources, without a quality interface...good luck!!

Bob
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Old 05-22-2013, 07:18 PM   #205
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Dakota,

Can't imagine what it must be like dealing with three different sources, without a quality interface...good luck!!

Bob
We just had a flawless 500 mile day of driving through the rain and fog from Manistique Mi up to pictured rocks and across 28 to Duluth. We are camped on Leach Lake outside of Bemiji Mn.

The work has been frustrating but worth the effort to get everything functional and reliable. My entire career as an engineer and mechanic has been unf###ing other people's bad designs and poor implementations. That's what prompted me to start this thread. Time to builds fire and cook up some steaks!
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Old 05-22-2013, 07:26 PM   #206
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Quote:
Originally Posted by Dakota
(Snip) Time to builds fire and cook up some steaks!
Amen! Sweet pooch you got there too!
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Old 05-22-2013, 08:01 PM   #207
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Amen! Sweet pooch you got there too!
And he loves Airstream camping!
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Old 05-22-2013, 08:05 PM   #208
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:-)
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Old 05-22-2013, 08:21 PM   #209
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while i understand it is hard to see how someone with a vintage airstream can have such a gripe about new AS's... I will say this. I have seen a lot of issues with new airstreams on the forums and I think I would be quite disappointed if i paid so much and got anything less than the quality i would expect from a professional - people who do this for a living and are supposed to do it better than me, the amateur.

So I quietly stick to my vintage units and rebuild from the ground up,, getting the quality i expect at a price i can afford!

besides, when something is less-than-perfect, now i only have myself to blame. I don't feel so bad when it breaks b/c i messed it up.

and if i DID have the $$ to buy new, i'd buy from someone like franks trailer works or timeless ; i have yet to see a single complaint about these outfits.
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Old 05-22-2013, 08:36 PM   #210
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while i understand it is hard to see how someone with a vintage airstream can have such a gripe about new AS's... I will say this. I have seen a lot of issues with new airstreams on the forums and I think I would be quite disappointed if i paid so much and got anything less than the quality i would expect from a professional - people who do this for a living and are supposed to do it better than me, the amateur.

So I quietly stick to my vintage units and rebuild from the ground up,, getting the quality i expect at a price i can afford!

besides, when something is less-than-perfect, now i only have myself to blame. I don't feel so bad when it breaks b/c i messed it up.

and if i DID have the $$ to buy new, i'd buy from someone like franks trailer works or timeless ; i have yet to see a single complaint about these outfits.
I stopped by timeless a couple weeks ago. Very nice people that take a lot of pride in their projects. Very willing to share advise.
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