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Old 06-04-2015, 06:04 PM   #1
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What would you do?

Big O tires damaged my durabrite Alcoa rims.
They replaced them with new ones.
The new ones are the same part number but aren't as shiny.
I'm getting no love from Alcoa corporate.
No one else will notice but it bugs me.
Should I get over it or not bow down.
Big O management isn't responding to emails and I'm tired of going down there.
Maybe every run of the wheels are slightly different . I just feel wronged.
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Old 06-04-2015, 06:14 PM   #2
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You got new wheels, get over it.
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Old 06-04-2015, 06:24 PM   #3
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I equate this to an automobile wreck and having new paint applied next to older paint. There will be a difference in the finishes due to the age, application technique, and exposure.

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Originally Posted by Glamper1
No one else will notice...
This pretty much addresses the issue and will not influence your argument. I certainly understand the way you feel, but if the vendor stepped up to the plate and replaced the damaged wheels in kind, then I would be glad and move on to enjoying the camping season.

Kevin
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Old 06-04-2015, 06:27 PM   #4
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What would you do?

Big O put some nasty gouges in my Alcoa rims. I was trying to save a few bucks and learned that even though Big O claimed their equipment could handle 19.5 rims it wasn't designed for truck tires. I've lived with it but got my Michelins from a real truck tire store.

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They lost a loyal customer for the rest of my fleet. Goodyear tire center told me my Audi A6 was so far out of tolerances they couldn't align it after putting my new Eagles on. Took it to a frame shop. They said it was dead nuts on factory specs. Goodyear looked at the first printout and said the tech entered the wrong S6 not A6. So far Discount hasn't failed me, yet!
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Old 06-04-2015, 06:29 PM   #5
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Not worth the aggravation - put it behind you - relax and have a homebrew!

Brian.
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Old 06-04-2015, 06:43 PM   #6
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Not to cause trouble, but what/who is Big O.

Abbreviate or beat around the bush if you must. But please explain.

Thanks
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Old 06-04-2015, 07:53 PM   #7
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Sounds like your wheels may have been polished some since they were new.

First thing I do with a new vehicle that has Al wheels is have the wheels polished. They look much better than the new cars on the lot.

Then I have the paint buffed, clayed, and waxed. My '99 vette and my '12 Camaro look so much better than any of the new ones in the dealer's showroom.

So, polish your new wheels. Move on. Be happy.
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Old 06-04-2015, 08:00 PM   #8
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What would you do?

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Not to cause trouble, but what/who is Big O.

Abbreviate or beat around the bush if you must. But please explain.

Thanks
Kinda the McDonalds of the tire world and their "techs" are mechanics like McDonald's burger flippers are chefs.

https://www.bigotires.com/
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Old 06-04-2015, 08:02 PM   #9
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Big O is a chain of Tire stores on the west coast of the united states and maybe elsewhere.
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Old 06-05-2015, 06:33 AM   #10
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When I first bought my Interstate in 06 I think, I had new wheels installed by the Dodge dealer who was a sprinter servicing dealer. They scored the wheels in a perfect circle around each one. Looked factory but was still damage. I got the wheels for less than cost with free installation. This is what the dealer suggested and I agreed. No one ever noticed the scoring, it looked stock. When I sold the vehicle the dealer commented on how nice the wheels were. No one ever knew. Jim
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