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Old 09-29-2004, 07:50 AM   #421
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John[/QUOTE]
John, did you mention any of this to any AS folks on the floor, or at all?[/QUOTE]

No, I didn't. I'm sure they already know it - all the prior tours I went on, except one last summer when production was shut down, were similar.

Also, I doubt that the tour meets OSHA requirements. All the tour participants - children included - are permitted to wonder all around in the factory, weaving in and out of aisles, and dodging factory workers and various types of machinery and fork lifts along the way.

John
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Old 09-29-2004, 08:15 AM   #422
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Personally, I see no reason OSHA would need to get involved in a factory tour as I believe that it could only stop the tours or water them down to the point of them being just another trip to the museum or library. As adults (and I believe we signed some waiver), it's our responsibility to use common sense and good judgement. I also personally feel that young children should not be allowed in the factory for obvious reasons....similar to bringing young kids into a Home Depot. It's just a bad idea period, unless parents do the correct thing when bringing kids to these type places.

When we went on the tour, we did not weave, we followed Don Ambos and found that we were out of the way fully and never got into any type of potential problems. I think it's way great that the factory is open in this manner as you get a real sense of how it's built.

Having seen how some people watch/manage their children, it is no shock that some kids could get out of hand on this type of tour. I'd blame the parents, not the fact that it's not an OSHA certified tour.

To quote Forrest Gump... "Stupid is as stupid does."
Darwinism at it's finest!
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Old 09-29-2004, 11:58 AM   #423
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I thought I saw a sign requiring factory tour participants to be 18 years old.
We didn't have any children on our tour.

Also, I didn't see anyone go inside any of the Airstreams on the production line. Some of us just poked our heads in the door.

Hope they continue the tours. It was very interesting.
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Old 09-29-2004, 12:04 PM   #424
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What if Airstream built the entire trailer except for any interior work. Jonathan
I think you could probably do this. You know Airstream has a custom build facility that is across the street from the service center in JC. I thought that those folks handle the specialized vehicles.

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Old 09-29-2004, 01:55 PM   #425
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Jack.

I did not know that. When I was shopping for my CCD, Vicki at AS pretty much said that you had to stick with published options. I'll have to check into this facility.

Jonathan
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Old 09-30-2004, 04:52 PM   #426
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Jack.

I did not know that. When I was shopping for my CCD, Vicki at AS pretty much said that you had to stick with published options. I'll have to check into this facility.

Jonathan
It used to be on their old web site. They customize units for businesses and folks who aren't buying the motorhomes and trailers for use as recreational vehicles.

Jack
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Old 03-18-2005, 04:28 PM   #427
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Round two of repairs -- went well

All,

Just pulled our 2004 Safari 28 W back from JC. Had the following issues fixed:

1. Back hatch had a small leak -- found that on the way back from Hershey, PA.

2. Roof vent in Bathroom had a leak.

3. Overhead lights in Living room inoperative -- they found a loose wire under the fridge.

4. Had the recall done on the bearings.

5....AND THEY FOUND THE FLAKY BRAKE PROBLEM!!! YEAH!
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Old 03-18-2005, 04:57 PM   #428
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What was your flaky brake problem?

73/gus
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Old 03-18-2005, 04:57 PM   #429
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Good to hear it all went well. I'm headed out to JC in April for about a week....anyone want to make a quasi rally out of it, let me know.
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Old 03-18-2005, 05:07 PM   #430
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...see the thread entitled 'prodigy strangeness' for details on the flaky brakes...
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Old 03-18-2005, 06:01 PM   #431
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Our Classic 28' is now 15 months old, and we just last week had to get the converter replaced. Has that been a common problem, does anyone know?
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Old 04-30-2005, 11:50 PM   #432
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Just figured I'd share an update on our 2004's progress.

As you've read so far we had a few small issues with our Safari so I decided to take it to Jackson Center for the issues to be resolved.

First, let me say that everyone there really treated me and the other folks there very well. Everyone was friendly and helpful. Casper and Wayne worked on our unit and I would guess that Casper and Wayne have more exp on Airstreams than prob 5 dealer service departments combined.

Chris (service writer), Jim (customer serivce), the recp folks, Don (the tour guide) and I think his name was Rob (the security guard that help get me settled when I got there Sunday late afternoon and found Terra Port full) were all just plain great. They really treated me and the others I met there who were also getting service done like people, not numbers or like helping us was a chore. Overall a very positive exp.

All work done at Jackson Center was done very well and in all cases, exceeded my expectations.

As of right now, our coach is 110% tip top shape. Before this visit, it was about 95%. I know some folks have gone there and come back with fair or not good comments about the factory service center, but given my exp there last week, I would give the factory service center and the folks at Airstream in general two thumbs up (I'd give three if I had three hands).
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Old 05-01-2005, 11:40 AM   #433
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Your right they not only shouldn't these problems exist, you have to ask yourself what is the point of " quality control" at the factory. Your dealer should be preping the trailer for delivery, not repairing a newly delivered unit. There's a big difference between 16" and 21.5 that even a nearly blind person could see. Faults in construction as blatant as those described by Kimili are unbelievable. Hearing about defects like these really gives me pause when thinking about buying a new 34"LTd. Although the one I saw just fresh off the line at the factory looked great. I have to say I didn't look it over in great detail because there just wasn't the time. To spend 70 K + and have these ikind of issues would make me crazy.
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Old 05-01-2005, 12:19 PM   #434
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To spend 70 K + and have these ikind of issues would make me crazy.
Try spending 350K + and having problems. While we were checking in at Wine Country RV in Paso Robles ... the lady in front of me was talking about how she had spent a week at "Camp Monaco" ... trying to straighten out all the problems with her new rig. She said some folks had been there for as long as 6 weeks.
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