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Old 01-22-2008, 02:20 PM   #29
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2006 25' Safari SS SE
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Cool Over-head light problem?

We have our Brand New 25' Safari SS for a little over a year now and so far have not encountered any leaks. The only problem are the lights. I don't understand why Airstream would install $5.95 lights in such a expensive trailer. The white covers keep popping out and we wind-up looking for them everytime we move the camper. It doesn't matter if it's hot or cold out side, they still come loose and have to be snapped back in. The dealer even spoke with the Airstream rep. and basically nothing can be done. Does anyone else seem to have this problem?
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Old 01-22-2008, 03:57 PM   #30
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No, but on the other hand I would at least ask for replacement covers or look at seeing if you can exert any pressure on the mounting that the covers snap into. Have you brought this back to the dealer for correction under the two year warranty?

The other thought might be wheel balance or whether you drive the trailer over rough roads. Anything else popping out of place?

Jack
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Old 01-22-2008, 05:06 PM   #31
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More power to you…

Quote:
Originally Posted by lsinclair
6) Mounteed AC outlet noticebly crooked.

Open to any feedback,
Larry
Larry, I had a crooked plate on an AC receptacle also. The way electrical parts are made makes it very difficult to mount them in a thin aluminum wall and have them as tight as they are in a house or business. You can usually move the plastic plate straight and try tightening the center screw a little bit. If you tighten them too much, the plate can crack. There are heavy duty plastic plates available in the ivory used by A/S—harder to crack. There are metal plates also, but they are generally stainless steel, not aluminum. Hmmm, maybe I'll look for a plate that matches the aluminum interior next time I go to Lowe's. I hadn't thought of that 'til now.

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Old 01-22-2008, 09:52 PM   #32
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Good suggestion Gene. I'll need to go there and to Bed, Bath & Beyond to get towel hook/bar. The wife reminds me of everything she sees that's not straight and the lack of and/or poor placement of accessories (example, towel bar in shower). Since bringing the AS home and putting it inside, I've watched the snow fall and accumulate. It enough clearing out a path to get the vehicle out let lone the AS. Plan on addressing issues during the mud season so it wil be ready when things dry up. Thanks,
Larry

Quote:
Originally Posted by CrawfordGene
Larry, I had a crooked plate on an AC receptacle also. The way electrical parts are made makes it very difficult to mount them in a thin aluminum wall and have them as tight as they are in a house or business. You can usually move the plastic plate straight and try tightening the center screw a little bit. If you tighten them too much, the plate can crack. There are heavy duty plastic plates available in the ivory used by A/S—harder to crack. There are metal plates also, but they are generally stainless steel, not aluminum. Hmmm, maybe I'll look for a plate that matches the aluminum interior next time I go to Lowe's. I hadn't thought of that 'til now.

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Old 01-23-2008, 12:27 AM   #33
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No, nothing else is loose. I did take it to the dealer, they tried to adjust the pressure of the mounting screws to the padded ceiling but that still did not help. Guess I will wait to see if I come across some lights that are better made and replace them myself.....Thanks
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Old 01-30-2008, 07:30 PM   #34
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Quote:
Originally Posted by DFord79
ya know.....skylights are standard....NOW.....and they cost 250 if you don't have one? But wait.....you pay more money now because its standard...but they want even more money if its not there? A....HUMM.....I know what they are gonna say. WE NOW HAVE TO MAKE ALTERATIONS...IT COSTS? someone..anyone...stop ME from going to Jackson center. I might say something I will regret.
We had to pay to NOT have 2 skylights installed. I don't get it....you have to pay someone to NOT cut a hole in it? Also had to pay to not have carpet in the LR area. We spend time at the beach and decided to leave out the carpet there since sand, etc., gets tracked in. Crazy!

Jenny
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Old 01-30-2008, 09:42 PM   #35
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any update?

Quote:
Originally Posted by ramblin rose
After getting the aforementioned lack of caulking under the TV antenna strut fixed, we went up to Mendocino for New Years, and discovered a few new drips inside. With the recent major rains here in NorCal, last Saturday I went out to check on the Airstream, only to discover puddles inside. Lots of puddles. The Fantastic Fan in the rear had two small drips down to the floor, but more significantly, there was a huge puddle forward, from the shower to the sides of the beds, and water running down the sides of the trailer from seams in the aluminum. And the mattress was soaked, as was the plywood under the mattress.

Fortunately, the storms broke for a bit, and we drove the trailer the hour to the dealer, and had them park it in a service bay (the compromise that we reached after they had told me over the phone that it would be a week before they could look at it, and I told them that it would be ruined in another day). I heard back from them yesterday, they told me that there were huge gaps (the largest that they've seen) in the caulking for the factory-installed solar panels and both fans.

I'm pretty unimpressed that the trailer could have left Airstream without anyone noticing the lack of caulk...
Hey Ramblin Rose
Sorry to hear about your leak problems. Has the dealer taken care of everything?
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Old 04-23-2008, 09:20 PM   #36
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how bad must it be before a trailer gets REJECTED? part 1...

i recently visited a local rv show...

the a/s dealer had several units on display.

this dealer is well know for selling carefully detailed, fully picked over and tightly finished units...

one of the show units was a 2008 34 classic slide, priced at ~110k$

it was perhaps the rattiest new 'stream i've ever seen.

i took a few pics to share, which follow in the next few posts.

on the OUTSIDE, 90%+ of the rivets were improperly 'bucked'...

by that i mean the rivet tool was unevenly applied or slipped...

so that the nearby skin is nicked or indented....

i think they refer to this as 'rivet brows' or 'rivet crescents'...

a few (<10 might be found on any given trailer) but on this unit finding a CORRECT RIVET was difficult.

it's primarily a cosmetic issue, but some badly bucked rivets have structural issues too...

with the pre-coated alcoa skin EVERY NICK is a breach in the coating, which will corrode.

here are just a tiny and random sampling of these ratty rivets...

click on any pic for a LARGER VIEW...

cheers
2air'
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Old 04-23-2008, 09:34 PM   #37
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how bad must it be before a trailer is REJECTED? part 2....

more ratty rivets...

the only proper fix for these is to REPLACE the skin panel...

while any given rivet can be drilled out and replaced THAT process doesn't fix the skin nick..

which imo is the important issue here, because of the added corrosion that will happen...

also the replacement rivets will be olympic style rather than 'bucked' unless the interior is removed...

another thing u will notice on almost ALL of these rivets is the scoring/indentations in the normally dome shaped surface....

it looks like the rivet driver-tool must be dirty or contaminated with metal...

so all the rivets have mottled impression STAMPED into them...

there is NO WAY i could or would buy a unit that looks like this...

so my questions for others here are...

1. how many would you accept on a new trailer?

2. would anyone REJECT an ordered unit that looked like this?

3. assuming you have a unit with LOTS of these would you want/seek panel replacement under warranty?

click pix for bigger views...

cheers
2air'
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all of the true things that i am about to tell you are shameless lies. l.b.j.

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Old 04-23-2008, 09:46 PM   #38
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how bad must it be before a trailer is REJECTED? part 3....

more exterior issues...

zipdee bits

the only NORMAL looking rivets were the ones used to attach the zipdee awning trim...

but these are applied later, by a different person with a different tool...

however on THIS unit every bit of zipdee trim was already badly corroded...

again something i've not seen on NEW trailers....

u will also note tiny yellow specks on the aluminum here, just about the zipdee hook...

that is GLUE overspray from INSIDE the unit used to attach the mouse fur and padded ceiling vinyl...

every window frame had a nice coating of this on the OUTSIDE of the trailer...

beltline trim....

the classics have beltline trim that usually COVERS the horizontal rivet lines and panel edges...

unfortunately on THIS unit the trim MISSED the rivets which can be seen peeking out in the last 2 pix...

this can be hidden (after the fact) with a heavier dose of acryl-r or other sealant,

but the trim isn't well sealed and will collect water INSIDE and along the panel edges...

click pix for larger views...

cheers
2air'
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all of the true things that i am about to tell you are shameless lies. l.b.j.

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Old 04-23-2008, 09:58 PM   #39
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how bad must it be before a trailer is REJECTED? part 4....

just a FEW of the interior issues...

first pic is wood trim attached along the floor, sort of.

it is nailed in THIS position.

several pieces looked like this.

yes they can be removed and renailed...

but how did this pass as OK in j/c?

the ceiling...

the last few pix in this post are the vinyl ceiling in the living area and above the slide...

it's pretty clear that at least 2 sections are NOT attached properly, and will only get worse.

the repair for this is to remove and REPLACE the full section of padded vinyl...

every panel that has bubbles will need replacement...

and unless it is done BEFORE delivery, the buyer will be responsible to for the cost of transporting the unit to the factory or dealer...

with the slide IN this might not be obvious, but it sure is with the slide out!

and again this is a BRAND NEW 100,000 $ PLUS, unit.

cheers
2air'
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Old 04-23-2008, 10:07 PM   #40
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how bad must it be before a trailer is REJECTED? part 5....

ok folks that's it for this unit and string of posts.

but there were more issues, it's just too depressing to continue.

the dealer also had a dwr, safari sport and safaris fb,se,ss unit at the show...

they each had similar issues or areas of corrosion and other obvious fit/finish issues...

the dwr sold at the show (at a greatly discounted price) but it's hard for me to imagine this unit finding a home...

PLEASE INSPECT CLOSELY any unit ordered or considered from the 08 vintage...

cheers
2air'
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Old 04-23-2008, 10:32 PM   #41
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WOW...There's no excuse for that kind of lack of quality control! I'm afraid I would be ashamed to try and sell a product with such visable defects.

How can AS, a Mfg that touts a reputatuon for Quality over the years for it's 'Aircraft' style construction, allow this kind of slipshod product to get out of it's plant!

With the rising prices of fuel, all RV associated products are going to feel the 'pinch' from the buying public...and shoddy products will be the first to be weeded out and passed over!

It's almost as if AS is saying to it's prospective buyers...Here it is, take it or leave it...but in tough economic times, this kind of workmanship will come back to haunt AS.

Sure they have an unique product, but that's no excuse to try and force this kind of CRAP on it's customers.

My other concern would be that if you can SEE these defects...what about all the stull behind panels, etc. that may have been finished improperly, bent or whatever that you can't see!

Quality control has to begin with the first weld, screw, rivet, etc...from the ground up.

Once quality is comprimised, it takes years to earn it back...the big three auto makes learned that back in the 50's and 60's...when the foreign Mfg's started selling quality made autos in the US. It's courious that Ford is now advertizing that it's autos are built with better quality than Toyota!

I wouldn't accept a new AS with the rivets as shown in those photos above, no matter how much 'in love' with the rig I might be! A mfg. can't be serious to expect we customers will accept such lack of quality in their product when spending that kind of 'top of the line' money!

If AS expects to present their products as 'top of the line' they had better get their 'quality, job one' hats on straight and fix these kinds of problems BEFORE their new rigs move off the production line!

From being in several business' over the years, it's always been my experience that pride in workmanship begins with the top management and flows down. Cosmetic issues on such a high end product such as an AS rig should be a top priority...design can only carry so much weight in a buying decision...quality has to be built in as well!!!
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Old 04-23-2008, 11:59 PM   #42
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Wake-up!

Hi, 2air's posts and pictures really wake you up to the fact that these trailers can, and will have, problems/defects. To be perfectly honest, I think I was happily blind when I went to pick up our brand new Airstream on September 7th 2004. Luckily we bought a pretty well built trailer with very few defects. But in hind sight, if my trailer had several problems, would I have really noticed them and complained and/or rejected this trailer? Hard to say. Happy to say that our, almost four year old trailer, Looks as-good as-new, inside and out. A few people stated that my trailer looks better and shinier than their newer units. Note: I live fairly close to the Pacific Ocean, my trailer is stored outside, and I have never waxed it.
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