22' Safari Sport mfg 08-07. Brought home 10-18 and have 800+ miles on it. Dealer did a great job on prep and walk thru. Interior was clean, no debris noted. Went on a four day outing, everything worked except blackwater tank indicator showed full. After returning home, the next day, found the external water inlet connection to the toilet leaking. Simple finger tighten procedure. Instruction manual for the systems indicator panel says they are calibrated at the factory but gives you instructions how to re-calibrate. Did this and it works fine now. We couldn't be more pleased with our purchase.
2008 30' Classic
On the road since 2000
, norseaodyssey.com
Join Date: Jul 2007
Posts: 254
30' Classic
We took delivery of our 2008 30' Classic in early November.
We discovered several of the door/drawer closure/locks were broken; the springs popped out of two of them and the plastic housing that holds the spring unit was completely split and broken on a third.
Our shower was well sealed and had no leaks at the door for a month. The daily wiping of the shower door rubbed the meager amount of silicone that had been applied at the joint for the piece that the door is mounted to and the opposing side for the door closure wore off and I had to reseal both places.
Four weeks into it, a 14" x 1" x .5" board fell from somewhere between the fridge and the sliding door. The next time the door was opened it would only close half way because this piece of wood was blocking it. We were able to remove the piece of wood by removing the drawer under the fridge to get to it. We have no idea if this is the "guts" that holds the entire trailer together and wonder if the trailer will just fall completely apart.
The dining table forward mounting bracket that is permanently attached to the wall is mounted one quarter inch too low; the table rocks back and forth when pressure is applied on the forward edge.
Three weeks into our travels we found stains on the lighter portion of three window shades. We had not bothered to look at these at the time of delivery.
There are two lumps under the carpet just inside the bedroom from the bath. We have the twin bed model. But, if memory serves (I could be wrong) I have read something about this somewhere on the forum.
The audio/video package that was installed had numerous wiring errors for the sound system. I have posted a fix for this in the Strange noises from the stereo thread.
__________________
We are travelers with an attitude. We get to go anywhere, anytime, and have attitudes about what we see and hear.
"Travel is fatal to bigotry, prejudice and being narrow minded."
We ordered a Classic 30 and took delivery on 12/20/07. The mfg build date is 12/07. Overall the AS is well built. But we've experienced more quality issues at delivery than with our 05 Classic. The discrepancies are minor with one exception, the entrance door!
1) Excessive force to close door (1 broken bolt on latch & striker came loose on trip home-Not Resolved yet).
2) Lack of clearance between 23" TV & valance panel (scored fabric on panel).
3) With TV in secured position, access to A/C-heat controller is not possible (design issue).
4) Poor track alignment on 2 drawers that dealer corrected after we pointed them out.
5) One side of sofa had an excessive gap between sofa & armrest, which did not fit properly either (corrected by dealer after pointing this out to them).
6) Mounteed AC outlet noticebly crooked.
7) Scratches on finish of kitchen coutner top & dinette table top.
On the return trip home, while at a RV park, the power jack quit. While removing the LP bottle cover to gain access to the set screw for power head, I noticed the wire harness was pinched. Further inspection revealed a shorted wire to the jack. Made a field repair to get going. Also noticed the black water tank always reads empty. Traveling the next afternoon, I stopped to get an item from the AS, only to find the entrance door would not close & latch. The striker had come loose. Removed striker and secured door using dead bolt.
AS has numerous good features and I'm not aware of a better built RV. I have no regrets purchasing our AS, although I wish things would have been a little different. Given the cost of AS, I don't think an additional charge to crank up the quality control a notch would be frowned upon. When I'm told your unit is ready for delivery, I can accept a few minor oversights. However, I don't expect to point out an obvious problem that should have been corrected by the mfg. or at least by the dealer prior to being told it is ready for delivery.
My recommendation to AS would be an accountable QC inspector with final say. To err is human, to ignor is lack of pride in one's work.
I have prepared a letter with pitures for both AS and the dealer. I'm not sure if the "contact us" on the AS site will deliver the letter to the responsible person or not. Any imput would be appreciated. The intent of the letter won't affect my experience, but hopefully benefit future AS customers. I believe AS cares about its customers as I care about my experiences.
We ordered a Classic 30 and took delivery on 12/20/07. The mfg build date is 12/07. Overall the AS is well built. But we've experienced more quality issues at delivery than with our 05 Classic. The discrepancies are minor with one exception, the entrance door!
1) Excessive force to close door (1 broken bolt on latch & striker came loose on trip home-Not Resolved yet).
2) Lack of clearance between 23" TV & valance panel (scored fabric on panel).
3) With TV in secured position, access to A/C-heat controller is not possible (design issue).
4) Poor track alignment on 2 drawers that dealer corrected after we pointed them out.
5) One side of sofa had an excessive gap between sofa & armrest, which did not fit properly either (corrected by dealer after pointing this out to them).
6) Mounteed AC outlet noticebly crooked.
7) Scratches on finish of kitchen coutner top & dinette table top.
On the return trip home, while at a RV park, the power jack quit. While removing the LP bottle cover to gain access to the set screw for power head, I noticed the wire harness was pinched. Further inspection revealed a shorted wire to the jack. Made a field repair to get going. Also noticed the black water tank always reads empty. Traveling the next afternoon, I stopped to get an item from the AS, only to find the entrance door would not close & latch. The striker had come loose. Removed striker and secured door using dead bolt.
AS has numerous good features and I'm not aware of a better built RV. I have no regrets purchasing our AS, although I wish things would have been a little different. Given the cost of AS, I don't think an additional charge to crank up the quality control a notch would be frowned upon. When I'm told your unit is ready for delivery, I can accept a few minor oversights. However, I don't expect to point out an obvious problem that should have been corrected by the mfg. or at least by the dealer prior to being told it is ready for delivery.
My recommendation to AS would be an accountable QC inspector with final say. To err is human, to ignor is lack of pride in one's work.
I have prepared a letter with pitures for both AS and the dealer. I'm not sure if the "contact us" on the AS site will deliver the letter to the responsible person or not. Any imput would be appreciated. The intent of the letter won't affect my experience, but hopefully benefit future AS customers. I believe AS cares about its customers as I care about my experiences.
Open to any feedback,
Larry
Well said Larry
__________________ Brian & Donna 08 27' Safari FB SE 03 Avalanche 2500 WBCCI #1199 - AIR #23847 NEU LIFE IS GOOD
2014 28' International
2008 27' International FB
Sonoma
, California
Join Date: May 2007
Posts: 26
Leaks, leaks, and more leaks in our new International 27FB
After getting the aforementioned lack of caulking under the TV antenna strut fixed, we went up to Mendocino for New Years, and discovered a few new drips inside. With the recent major rains here in NorCal, last Saturday I went out to check on the Airstream, only to discover puddles inside. Lots of puddles. The Fantastic Fan in the rear had two small drips down to the floor, but more significantly, there was a huge puddle forward, from the shower to the sides of the beds, and water running down the sides of the trailer from seams in the aluminum. And the mattress was soaked, as was the plywood under the mattress.
Fortunately, the storms broke for a bit, and we drove the trailer the hour to the dealer, and had them park it in a service bay (the compromise that we reached after they had told me over the phone that it would be a week before they could look at it, and I told them that it would be ruined in another day). I heard back from them yesterday, they told me that there were huge gaps (the largest that they've seen) in the caulking for the factory-installed solar panels and both fans.
I'm pretty unimpressed that the trailer could have left Airstream without anyone noticing the lack of caulk...
This is our third AS, and 2nd new AS. I have to say Airstream did a great job on this one. The Ocean Breeze theme has absolute wow factor as well.
The Ocean Breeze has to be seen in person to be appreciated. They really do have a 'WOW' factor that doesn't come across in the pictures on the web or brochures.
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Dennis BRN #20321Air#4056
"Oooh - They have the Internet on computers now!" - Homer Simpson
We picked up our AS in early December, the dealer had done a very nice job of cleaning the unit.
A few week later, we found a leak in the front panoramic windows. Back to the dealer for the repair, and during that visit, the dealer also recaulked the shower, as the caulk seemed very sparse, and they also adjusted some of the window latches. A week after picking up the AS from the repairs, we found ANOTHER leak in the Silver Lining. Now the window by the entry door has a leak. Since we have never used the AS to yet, this is rather distressing!
I called Airstream, and emailed them some pictures of the leak. They assured me that it could be fixed, but I don't understand how a trailer less than two months old, and never really used could have two different leaks. Where is the quality control!
We have our Brand New 25' Safari SS for a little over a year now and so far have not encountered any leaks. The only problem are the lights. I don't understand why Airstream would install $5.95 lights in such a expensive trailer. The white covers keep popping out and we wind-up looking for them everytime we move the camper. It doesn't matter if it's hot or cold out side, they still come loose and have to be snapped back in. The dealer even spoke with the Airstream rep. and basically nothing can be done. Does anyone else seem to have this problem?
No, but on the other hand I would at least ask for replacement covers or look at seeing if you can exert any pressure on the mounting that the covers snap into. Have you brought this back to the dealer for correction under the two year warranty?
The other thought might be wheel balance or whether you drive the trailer over rough roads. Anything else popping out of place?
Jack
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Jack Canavera
STL Mo. AIR #56 S/OS#15
'04 Classic 30' S.O.,'03 GMC Savana 2500
Larry, I had a crooked plate on an AC receptacle also. The way electrical parts are made makes it very difficult to mount them in a thin aluminum wall and have them as tight as they are in a house or business. You can usually move the plastic plate straight and try tightening the center screw a little bit. If you tighten them too much, the plate can crack. There are heavy duty plastic plates available in the ivory used by A/S—harder to crack. There are metal plates also, but they are generally stainless steel, not aluminum. Hmmm, maybe I'll look for a plate that matches the aluminum interior next time I go to Lowe's. I hadn't thought of that 'til now.
Good suggestion Gene. I'll need to go there and to Bed, Bath & Beyond to get towel hook/bar. The wife reminds me of everything she sees that's not straight and the lack of and/or poor placement of accessories (example, towel bar in shower). Since bringing the AS home and putting it inside, I've watched the snow fall and accumulate. It enough clearing out a path to get the vehicle out let lone the AS. Plan on addressing issues during the mud season so it wil be ready when things dry up. Thanks,
Larry
Quote:
Originally Posted by CrawfordGene
Larry, I had a crooked plate on an AC receptacle also. The way electrical parts are made makes it very difficult to mount them in a thin aluminum wall and have them as tight as they are in a house or business. You can usually move the plastic plate straight and try tightening the center screw a little bit. If you tighten them too much, the plate can crack. There are heavy duty plastic plates available in the ivory used by A/S—harder to crack. There are metal plates also, but they are generally stainless steel, not aluminum. Hmmm, maybe I'll look for a plate that matches the aluminum interior next time I go to Lowe's. I hadn't thought of that 'til now.
Gene
__________________
Larry & Sandy
08 Classic 30
05 GMC K2500 Duramax Four Courners Unit
WBCCI # 2460 AIR # 17259
No, nothing else is loose. I did take it to the dealer, they tried to adjust the pressure of the mounting screws to the padded ceiling but that still did not help. Guess I will wait to see if I come across some lights that are better made and replace them myself.....Thanks
ya know.....skylights are standard....NOW.....and they cost 250 if you don't have one? But wait.....you pay more money now because its standard...but they want even more money if its not there? A....HUMM.....I know what they are gonna say. WE NOW HAVE TO MAKE ALTERATIONS...IT COSTS? someone..anyone...stop ME from going to Jackson center. I might say something I will regret.
We had to pay to NOT have 2 skylights installed. I don't get it....you have to pay someone to NOT cut a hole in it? Also had to pay to not have carpet in the LR area. We spend time at the beach and decided to leave out the carpet there since sand, etc., gets tracked in. Crazy!
After getting the aforementioned lack of caulking under the TV antenna strut fixed, we went up to Mendocino for New Years, and discovered a few new drips inside. With the recent major rains here in NorCal, last Saturday I went out to check on the Airstream, only to discover puddles inside. Lots of puddles. The Fantastic Fan in the rear had two small drips down to the floor, but more significantly, there was a huge puddle forward, from the shower to the sides of the beds, and water running down the sides of the trailer from seams in the aluminum. And the mattress was soaked, as was the plywood under the mattress.
Fortunately, the storms broke for a bit, and we drove the trailer the hour to the dealer, and had them park it in a service bay (the compromise that we reached after they had told me over the phone that it would be a week before they could look at it, and I told them that it would be ruined in another day). I heard back from them yesterday, they told me that there were huge gaps (the largest that they've seen) in the caulking for the factory-installed solar panels and both fans.
I'm pretty unimpressed that the trailer could have left Airstream without anyone noticing the lack of caulk...
Hey Ramblin Rose
Sorry to hear about your leak problems. Has the dealer taken care of everything?
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Over-head light problem?
We have our Brand New 25' Safari SS for a little over a year now and so far have not encountered any leaks. The only problem are the lights. I don't understand why Airstream would install $5.95 lights in such a expensive trailer. The white covers keep popping out and we wind-up looking for them everytime we move the camper. It doesn't matter if it's hot or cold out side, they still come loose and have to be snapped back in. The dealer even spoke with the Airstream rep. and basically nothing can be done. Does anyone else seem to have this problem?
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