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Old 08-27-2005, 09:10 PM   #15
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Wink 2005 Model Year Quality Issues

We have a 2005 CCD22 produced June 2005. We’ve enjoyed 2,500 miles and approx forty nights with it. We have had serious issues and benign issues, and some things we just wanted to change. We feel our dealer and Jackson Center have both been very supportive and cooperative in everything we’ve asked for, and expect this to continue. Here is a partial listing of our changes so far:

  • at 400 miles replaced brakes on two wheels due to grease seals failure or installation error
  • at 400 miles replaced drum, shoes, and parts on one wheel due to adjustor assembly falling apart inside drum, apparently due to total lack of tension on shoes
  • added rubber switch boots to electric switches on jack post due to water faulting switches after driving through pounding rain on interstate
  • replaced missing rivets interior ceiling
  • replaced pan head sheet metal screw with large rivet to hold bedroom partition to ceiling
  • reattached porch light to housing to obtain reliable ground connection so light would work every time
  • reconnected terminations at antenna outlet to eliminate dead short preventing any signal from roof antenna to either outlet
  • razorblade scraped overspray from exterior of all windows glass surfaces
  • burnished trim edges on counters, drawers, and table to eliminate irritating and very sharp edges
  • removed and replaced wood threshold strip at exterior door so screen door would clear it
  • removed and replaced screen door strike plate so screen door would be easier to open and close – it was just too tight
  • adjusted screen door in opening so it fit to the door stops
  • removed one foot of excessive length from cable on breakaway brake switch
  • added wire pull handles (like drawer pulls) to front top edge of water heater lid so sterilite boxes can sit on water heater lid without sliding to floor when traveling

Again, we love our Dreamstream and would not take anything for it. We cannot imagine having a better travel trailer and cannot wait to take it out on the road again. See you down the road!
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Old 08-27-2005, 10:13 PM   #16
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Originally Posted by Silvertwinkie
Anyone else have any data to share on a 2006?
Silvertwinkie-----We just returned from a week in Yellowstone --Ran into a couple with a new 30' classic,<2006> at Fishing Bridge camp ground. I think this was their maiden voyage? They already had several issues--Water leak while running AC . He said it appeared the housing was broken during installation and had been puddyed up---the hot and cold water was reversed to all faucets--many of his clearence lamps were inop. a water leak at front? window--one outside storage door was delivered to the dealer held closed with duct tape. It seems there were others but I can't remember them. I asked if he was on the forumn ,said he had read it many times but had not signed on. I encouraged him to do so but never got his name. I think they were from Laramie Wy. So if you happen to be home "Laramie" drop us a line and let us know what goes with that new classic------Pieman
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Old 08-27-2005, 10:17 PM   #17
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Originally Posted by Canoe stream
jimlegs -- We do the same on the 8th. Sorry, first thing I do is not report to the Forums. We'll be checking it out in either SW Wisconsin or SE Minnesota thru that weekend...

Are you having it delivered or are you going out east?
Picking it up. So, I'll be using it on the way home.
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Old 08-27-2005, 10:18 PM   #18
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PS----one other thing on Laramie's 06 classic---He said when they were drilling into the floor up front they drilled through and through the spare tire. It was delivered with it flat. I have a hard time believing the "driller would not have known they did this at the time.
Pieman
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Old 09-04-2005, 10:16 PM   #19
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Just traded in a 2005 25FB for a 2006 28W (Delivery about Oct 15). Reason: No microwave in the 25 and need a walkaround bed since our 2 Chihuahua's let us sleep with them.

Only had the 25 4 months and overall, quality is about 6 out of 10. In the first 3 trips, refrigerator died, Air Conditioning died, bathroom cold water line leak, TV coax line connected wrong, missing screw in bathroom exhaust screen, running light screws all rusted and one amber sidelight leaks. Fabric quality is poor and couch wrinkles when sat on. We're accustomed to large boats (Viking) and expected the same quality with AS, but not even close. Seems like AS would take a lesson from the marine interior guys.

Sadly, AS quality control seems "out to lunch", but we're gluttons for punishment and are moving up to the 28. Dealer traded for a $4000 loss, but not too bad considering.

Will post on the 2006 when we take delivery.
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Old 09-04-2005, 10:28 PM   #20
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I'm really not trying to sound like an A** by saying this, but dms if you had such a bad experience with the 25, why go with a new 28? What makes you think that the quality will be any better? That's kinda like trading in your Pacer for a Gremlin.....no offense, really, I just don't get it.

Frederic
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Old 09-05-2005, 08:40 AM   #21
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maybe the 25 was made on a friday.........i think the quality vs price is not that good..........i have seen new units and have not been impressed,,,,for $$79k they could at least use leather seating surfaces,and have nicer cabinets...the cabinets look like they were bought at home depot. also on my 2000 they could of had a better way to fasten the cabinets to the back walls.
i have had to use blocks and shims to get them back installed properly.
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Old 09-05-2005, 09:38 AM   #22
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You're absolutely right Stingray, we need our heads examined. The dilema is that as poor as the QC is, it's still the best out there. We looked at other manufacturers and even the Holiday Rambler Presidential has the same cheap materials and even worse Fit & Finish, and with nearly the same MSRP and no resale value.

I bought my last Amercian car in 1979 due to the same problems and have driven imports ever since (with zero problems). Now I need a stronger tow vehicle and just bought the Yukon Denali - our first American car in 26 years. Both the AS and the Denali are like halitosis - better than no breath at all.

Sooner or later the Japanese or some other import manufacturer is going to eat AS's lunch just like they did in the automobile segment.
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Old 09-05-2005, 04:52 PM   #23
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I wonder if you can order an Airstream, then go to the factory and watch it being built, like you can with Porsche at the Stuttgart factory. That way, if you see something that isn't to your expectations, it can be changed on the spot, instead of finding out about it down the road. Also, were the problems with your 25' still under warranty?

Frederic
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Old 09-05-2005, 05:38 PM   #24
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I am off to spy missions to the local dealer a few times a month lately, looking at cabinet construction and layout models to use while building my 1963's interior.
While the ideas and techniques are good, the execution is sad, as it has been for several years now.
The 2006 models on their lot are every bit as good or bad as were the 2004/2005 models I have been looking at.
Every time I go, there's another new trailer with a fallen cabinet or broken door sittin on their lot. I understand the sawdust onte floor and in the cabinets, but for a trailer of this caliber (both $$ and reputation) to not make the delivery trip in one piece is a sad fact to behold.
I refuse to believe that these are isolated cases, since I see it every time I visit there.
As a matter of fact, while looking at the new 23ft Safari, one of the overhead doors came off right into my hands.
In another trailer, the mirrored bathroom cabinet door was left hanging by one hinge. etc.etc.etc.
Nuff said.
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Old 09-05-2005, 05:51 PM   #25
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yes you can and no you can't and maybe you shouldn't........

hi stingray and others

yes you can order a new unit and visit the factory during production, take the tour daily with don and see the unit materialize.....i did this and it was an exciting experience.....most production timelines are 10 days so you can visit early, late, or for the whole sheebang!

no it is unlikely that you could make changes to the unit during production....changes would need to be communicated via your dealer and order changes need be made prior to the production date.....and some changes if they involve significant items/materials would be in advance of the start date......or the order might be delayed some.....lastly the factory guys don't work for you they work for airstream so if you started tellin' what to do or what to fix......well ya just might get escorted off the site by folks with badges.......or the factory manager might snag ya and lead ya up to the offices (ask me how i know).......

touring the factory while you unit is on the line is not for the faint of heart......most everyone likes a good cheeseburger, but almost no one wants to see the cow killed........i'll post some details about 'factory produced anxiety' in another post.

cheers
2air'

Quote:
Originally Posted by StingrayL82
I wonder if you can order an Airstream, then go to the factory and watch it being built, like you can with Porsche at the Stuttgart factory. That way, if you see something that isn't to your expectations, it can be changed on the spot, instead of finding out about it down the road. Also, were the problems with your 25' still under warranty?

Frederic
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Old 09-06-2005, 07:08 AM   #26
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All the problems with our 25 are under warranty, since it is an 05 model bought new on April 21st. The problem is getting service. When the refrig went out on May 7th, my dealer said that he couldn't even look at it until the end of July. (See previous thread re: 05 quality). Luckily, I took it to Camping World and they fixed it on the spot.

All other problems I fixed myself.
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Old 09-06-2005, 07:39 AM   #27
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Quote:
Originally Posted by dms4911
All the problems with our 25 are under warranty, since it is an 05 model bought new on April 21st. The problem is getting service. When the refrig went out on May 7th, my dealer said that he couldn't even look at it until the end of July. (See previous thread re: 05 quality). Luckily, I took it to Camping World and they fixed it on the spot.

All other problems I fixed myself.
Yea, I'd agree that good service centers in between are hard to find, but for appliances and such that can be fixed nearly at any authorized manufac spot, things like fridges as you found out don't necc need to be fixed by an authorized Airstream dealer/service center. For example I had issues with our Atwood furnace in our 2003. A local shop about 3 miles away was an authorized Atwood repair center. Far closer than say 2 hours the closest dealer was at the time.

Air, I'm thinking of doing that exact thing should I trade our 2004 for a 2006. Please PM me or post the watching the cow get killed for the cheesburger exp you had at the factory.
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Old 09-13-2005, 08:38 AM   #28
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Not bad so far

Quote:
Originally Posted by uwe
The 2006 models on their lot are every bit as good or bad as were the 2004/2005 models I have been looking at.
Every time I go, there's another new trailer with a fallen cabinet or broken door sittin on their lot. I understand the sawdust onte floor and in the cabinets, but for a trailer of this caliber (both $$ and reputation) to not make the delivery trip in one piece is a sad fact to behold.
I refuse to believe that these are isolated cases, since I see it every time I visit there.
As a matter of fact, while looking at the new 23ft Safari, one of the overhead doors came off right into my hands.
In another trailer, the mirrored bathroom cabinet door was left hanging by one hinge. etc.etc.etc.
Nuff said.
I've not been involved with Airstream for very long, but I have seen some of what you mention. However, I also believe that some of that comes from these dealers bringing them to shows, or having folks mess around with them in their lots. Have you watched others go through them? It's amazing what people do. Like pull on the "corner" parts of the shelves which are NOT supposed to be pulled on, and breaking them.

I just picked up my 2006 Safari FB SE ...whatever....and have gone over it pretty well. I was dismayed at the amount of saw/Al dust/debris on the floor after driving it home (NJ-CO). I found it hard to believe they couldn't clean that stuff up as the unit is built. At JC they said "that's normal". To me, it's unacceptable.

So far, I have very few complaints with the quality. One wall has a gouge in it that I will have fixed, the air conditioner cover is cracked, and the LP gas detector is not getting 12volts. (I will find the fuse tonight to see if that's the problem. I know the detector itself is working.)

Other than those relatively minor things, the only other items I've found so far are:
- Rusty screws holding the running lights on (replaced at JC)
- Bulged laminate on my flip up shelf (replaced at JC)
- Cracked laminate on the sink edging ( Looks like someone buggered it.)
- 2 door hinges had loose screws ( I think that's one reason why shelves could "come off in your hands", and it's ridiculously minor. Pop the plastic cover and tighten one screw.)
- One door latch is slightly too far back causing the door to need to be pushed passed vertical to latch (a flip down door). No big deal, I probably won't bother "fixing" it.
- One window blind holding tab is incorrectly placed and will not hold the blind when moving.
- The fan in the shower did not work before I took delivery. Fixed before I left.

I have not really used the camper yet (2 nights coming home hardly counts), but everything seems to be OK so far. I know the fridge, heat, air cond, hot water, etc. all work, but I don't know if they're reliable yet. That will take a bit of time.
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