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Old 07-26-2011, 08:12 AM   #1
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'Supporting member' status not appearing

I submitted my annual donation on Saturday through Paypal and got a confirmation. But now my "supporting member" status seems to be gone.

Of course, that affects my PM box size. I would have PMed this, but with the loss of that status, I also now have a 100% full inbox so can't PM a mod or administrator...

Not sure how many days of notice you get before you lose that status (it seems like I got the email notice 3-4 days before this happened), but I'd suggest extending that to a week.

Thanks
Tom
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Old 07-26-2011, 03:08 PM   #2
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Hi Tom,

We'll look into this.

Kevin
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Old 07-26-2011, 03:28 PM   #3
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Tom -- an update. I see your old supporting member status that expired yesterday, July 25th. Our site owner updates the database as he accepts the payment. I don't currently see you posted up as being a renewing supporting member. I'll be sure & set your question for followup. Please post here again if you see any sign that Paypal has withdrawn the $$ from your account. And I'll make some contacts up the line. We'll get this figured out.
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Old 07-26-2011, 07:22 PM   #4
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Looks like your bling is back on Tom.
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Old 07-26-2011, 07:51 PM   #5
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Yes, this was manually reset. Tom has been messaged.

Always good to ask!
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Old 08-02-2011, 02:19 PM   #6
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A cautionary tale: When you use your wife's iPhone to renew your account, you might accidentally upgrade HER account instead of yours.

Overdue thanks to the mods for sorting this out so quickly.

Tom
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