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Old 08-20-2016, 12:56 PM   #1
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Re: CAPTCHA "I'm not a robot"

Just a comment: The new CAPTCHA "I'm not a robot" that pops up when previewing messages make editing very frustrating.

Some of the photos are so dark or unclear, or subject to interpretation, that I found that about 50% of the time, I got locked out. For example, the photo of some parfait/mousse dessert looked like a drink to me, so I got dumped. Luckily, I was saving my edits off-line; so I didn't lose my lengthy message.

It looks like CAPTCHA also has script and obsured text that can be re-entered, instead of using photos. If you think this level of bot protection is really necessary, could you please consider using some other "challenge" method that is less likely to lock out valid users?

Also, perhaps the challenge could be limited to the "submit" button, and not "preview".

Thanks!
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Old 08-20-2016, 03:49 PM   #2
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Quote:
Originally Posted by Phoenix View Post
Just a comment: The new CAPTCHA "I'm not a robot" that pops up when previewing messages make editing very frustrating.

Some of the photos are so dark or unclear, or subject to interpretation, that I found that about 50% of the time, I got locked out. For example, the photo of some parfait/mousse dessert looked like a drink to me, so I got dumped. Luckily, I was saving my edits off-line; so I didn't lose my lengthy message.

It looks like CAPTCHA also has script and obsured text that can be re-entered, instead of using photos. If you think this level of bot protection is really necessary, could you please consider using some other "challenge" method that is less likely to lock out valid users?

Also, perhaps the challenge could be limited to the "submit" button, and not "preview".

Thanks!
Is that something new? I haven't seen any of the CAPTCHA screens. I'm using Windows 7 and IE 11. What browser are you seeing this in?
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Old 08-20-2016, 04:06 PM   #3
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Have not experienced that, yet.
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Old 08-20-2016, 04:17 PM   #4
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I had problems early this morning. See Posts #3&4 here:

http://www.airforums.com/forums/f138...ur-155553.html

Quote:
Originally Posted by OTRA15 View Post
This is happening again IMO, and the Captcha process does not seem to be working right. If the site is "Down for Maintenance" could there please be a screen to that effect? I have tried multiple sessions ending up at the Captcha dead end every time.
. . .
PS -- The Captcha images are very small and hard to decipher, as to whether each one contains, for instance, a store front, grass etc.. Any chance to using the standard other process in which the user simply has to type in a string of text symbols which appear in a site-generated "I'm not a robot" box?
. . .

I have not had any problems for the rest of today. [Firefox on a Mac laptop]
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Old 08-20-2016, 06:32 PM   #5
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I have never had to use a CAPTCHA on the Airforums.
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Old 08-20-2016, 06:58 PM   #6
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Quote:
Originally Posted by Phoenix View Post
Just a comment: The new CAPTCHA "I'm not a robot" that pops up when previewing messages make editing very frustrating.

Some of the photos are so dark or unclear, or subject to interpretation, that I found that about 50% of the time, I got locked out. For example, the photo of some parfait/mousse dessert looked like a drink to me, so I got dumped. Luckily, I was saving my edits off-line; so I didn't lose my lengthy message.

It looks like CAPTCHA also has script and obsured text that can be re-entered, instead of using photos. If you think this level of bot protection is really necessary, could you please consider using some other "challenge" method that is less likely to lock out valid users?

Also, perhaps the challenge could be limited to the "submit" button, and not "preview".

Thanks!
Thanks, Phoenix, for raising this concern and I agree that some of the images presented in the CAPTCHA test to determine if you are a robot are not clear or obvious, especially when I use a laptop computer.

For others here who have not seen what we are talking about, I emphasized in bold your words above. The CAPTCHA test appears on occasion when you have completed a rather lengthy post or have taken a rather long time to compose a post, and when you click on "Submit Reply" or "Preview", the CAPTCHA test appears, and you must correctly respond to the test for your post to be published (appear on AirForums).

I agree that there should be an easier test (some CAPTCHA tests use scripted letters, which I think is easier to see, sometimes).

-- Bill (not a robot!)
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Old 08-20-2016, 07:10 PM   #7
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Old 08-20-2016, 10:00 PM   #8
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Bill (SilverGate), thanks for the explanation. Yes, I was editing a PM (Private Message) that exceeded 10,000 characters; and I had to condense my message below this limit. Due to the amount of text, I was "previewing" the message frequently; and I kept getting CAPTCHA challenges.

I understand the reason for using this program, but it was very frustrating being blocked about 50% of the time due to guessing incorrectly. As I mentioned previously, some photos were either so dark that I couldn't determine exactly what it was; or the item was subject to interpretation, and I guessed wrong.

Anyway, now that I know that message length is what triggers CAPTCHA, I'll try not to be so verbose.

Thanks!
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Old 08-21-2016, 12:26 AM   #9
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What kind of serious problem are we trying to solve with this ?

Is someone trying to steal national security files?

Ken
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Old 08-21-2016, 12:35 AM   #10
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Quote:
Originally Posted by Phoenix View Post
Bill (SilverGate), thanks for the explanation. Yes, I was editing a PM (Private Message) that exceeded 10,000 characters; and I had to condense my message below this limit. Due to the amount of text, I was "previewing" the message frequently; and I kept getting CAPTCHA challenges.

I understand the reason for using this program, but it was very frustrating being blocked about 50% of the time due to guessing incorrectly. As I mentioned previously, some photos were either so dark that I couldn't determine exactly what it was; or the item was subject to interpretation, and I guessed wrong.

Anyway, now that I know that message length is what triggers CAPTCHA, I'll try not to be so verbose.

Thanks!
You're welcome. Message length may be a trigger, but the several times that I've encountered CAPTCHA here is when I was composing a post while researching supporting material, links, YouTube videos, etc., which took over 20-30 minutes to complete. And when I clicked on the "Submit reply", the CAPTCHA test appeared.

I suspect that CAPTCHA is intermittently triggered by a variety of actions that the website's Application Firewall rules have deemed to be "suspicious activity" (i.e. an internet bot).

One way to avoid frustrations of losing a long message or post is to copy the message or post on a Word Document just before submitting it to the forums. Then if the CAPTCHA test appears and is problematic, you can try again or wait until later to post without fear of losing your content.

Bill
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Old 08-21-2016, 01:34 AM   #11
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Hi, I was trying to respond to a private message and got this. So I just canceled the message.
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Old 08-21-2016, 05:36 AM   #12
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I am guessing from the recent posts here, and from the other thread, that the Captcha process is indeed related to the length of a post, and/or to the span of time for which the "Reply to Thread" window has been open. Longer posts, and extended time drafting a post, may trigger some coding which then activates the Captcha. Just a guess, but the site team and moderators might want to check with the IT people on this. Folks who reply using mainly a phone, or small tablet, may never trigger this threshold as their posts [and time drafting] are generally shorter IMO.

The recent heat and humidity in the Northeast is supposed to ease next week, so maybe I won't feel so Captcha'd if this happens again!

Cheers,

Peter

PS -- And thanks for a great site.
PS2 -- This thread is a better place to discuss the Captcha issues, compared to the other thread IMO, because of its title incl. "Captcha":

http://www.airforums.com/forums/f138...ur-155553.html
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Old 08-21-2016, 10:51 AM   #13
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Quote:
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What kind of serious problem are we trying to solve with this ?

Is someone trying to steal national security files?

Ken
I will admit my question was sarcastically worded, however does anyone know the answer? What is happening that requires this nonsense to be needed?

Or is this nonsense really not happening and I'm being pranked?

Ken
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Old 08-21-2016, 11:09 AM   #14
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I'd like to know also.
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