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Old 09-19-2006, 12:16 PM   #1
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Problems with the connection on this server

I have a T1 connection to the Internet in my office which is faster than DSL.

I have been having problems with pages timing out it appears the site is just hanging.......

Either the ISP which handles this sites traffic is not giving enough band width to this site or it's some thing else, this happens everyday.

Sometimes it works normally, sometimes it will not works for a long time.

This post took 4 trys
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Old 09-19-2006, 12:21 PM   #2
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I am glad that you said that, I thought that maybe it was just me!
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Old 09-19-2006, 01:13 PM   #3
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fwiw, I've noticed it, too...also on a T-1, but its shared w/ 150 other people...design people, who like to e-mail big ol' files back and forth all freakin day.. So my first thought at these times is usually, "its probably us"...but lately, it hasn't been. I've got network monitoring tools that show me the activity on the line.
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Old 09-19-2006, 01:14 PM   #4
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Who actually owns the site? Airstream?

Administrative Contact , Technical Contact :
Thor Tech, Inc.
ssmart@AIRSTREAM.COM
419 W. Pike St.
Jackson Center, OH 45334-0629

They use ECONOMY3.COM
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Old 09-19-2006, 01:19 PM   #5
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Router

We just upgraded our DSL to a super high speed DSL - and ended up having to replace all of our routers at 4 locations. If your router is designed for DSL it may choke your internet. A good new T-1 router may cost as little as $40.

Just a thought.

Paula
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Old 09-19-2006, 01:24 PM   #6
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Quote:
Originally Posted by Lipets
Who actually owns the site? Airstream?

Administrative Contact , Technical Contact :
Thor Tech, Inc.
ssmart@AIRSTREAM.COM
419 W. Pike St.
Jackson Center, OH 45334-0629

They use ECONOMY3.COM
Nope. They own the URL name but the forum contents, software and server all belong to Social Knowledge LLC. See bottom of this page.

Jack
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Old 09-19-2006, 01:24 PM   #7
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The problem is at the server, not at our end.
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Old 09-19-2006, 01:32 PM   #8
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Quote:
Originally Posted by Lipets
I have a T1 connection to the Internet in my office which is faster than DSL.

I have been having problems with pages timing out it appears the site is just hanging.......

Either the ISP which handles this sites traffic is not giving enough band width to this site or it's some thing else, this happens everyday.

Sometimes it works normally, sometimes it will not works for a long time.

This post took 4 trys
Like anything else things happen and the reasons are many. I provide Internet services to conventions and exhibitors here at the St. Louis convention center and I have to deal with these situations all the time. Unfortunately once the outgoing packet leaves your site, the routes and hops it takes can be many. It goes into the cloud.

We just had to deal with a thorny issue a couple of weeks ago where a user going out from our 15 megabit fiber pipe, was getting slower download speeds than from a 3 megabit bonded T1 pipes? Why? We still don't know at this time other than the fiber pipe went down to Dallas before heading out and the T1 takes a different path.

Find somebody on your IT or Communications staff who can do a trace route ping from the command prompt on your Windows PC. That can show you all the hops taken on your path from your site to the Social Knowledge site. It will show you the timing between each hop and will tell you where the bottle neck is. Ping doesn't always work on all routers but it's worth a try.

Jack
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Old 09-19-2006, 01:36 PM   #9
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Quote:
Originally Posted by Lipets
This post took 4 trys
Also note we still do have a server bug which appears on the first posts when you start a new thread. Sometimes it will just spin and spin and eventually time out. Andy has done a lot of adjustments moving us to different servers and updating the hardware. Unfortunately the bug is still there and it rears its ugly head at the worst times. I've gotten in the habit that when I create a new thread, to copy my post to the clipboard before sending the post. That way if it times out, it's just a matter of pasting from the clipboard and sending the post again. It's ugly but it saves having to rekey the post.

Jack
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Old 09-19-2006, 01:44 PM   #10
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The problem is on this site's server side of things. At times, I think they run it on an old 286 machine.
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Old 09-20-2006, 09:23 AM   #11
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Quote:
Originally Posted by jcanavera
Also note we still do have a server bug which appears on the first posts when you start a new thread. Sometimes it will just spin and spin and eventually time out. Andy has done a lot of adjustments moving us to different servers and updating the hardware. Unfortunately the bug is still there and it rears its ugly head at the worst times. I've gotten in the habit that when I create a new thread, to copy my post to the clipboard before sending the post. That way if it times out, it's just a matter of pasting from the clipboard and sending the post again. It's ugly but it saves having to rekey the post.

Jack
That is what I will start doing because I tried about 4-5 times yesterday and ended up posting a new thread twice. Thanks for the info.
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Old 10-02-2006, 03:09 PM   #12
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Here we go again can't get on for past 45 minutes,

GET A NEW HOST
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Old 10-02-2006, 05:03 PM   #13
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I have noticed that I have been getting the "page cannot be displayed" message quite often lately on this site, both at home (cable) and at work (satellite).
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Old 10-02-2006, 05:13 PM   #14
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Quote:
Originally Posted by overlander63
I have noticed that I have been getting the "page cannot be displayed" message quite often lately on this site, both at home (cable) and at work (satellite).
I get the same thing on cable . It's the only site I have trouble with
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