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Old 07-15-2004, 06:30 AM   #1
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Lightbulb Private Messaging SNAFUs

I just sent a lengthy Private Message to a fellow forum user and decided I'd post this topic to see anyone else experiences problems too...

Mind you, this is not a complaint. I just want the system to work better. Seems to me that the administrator(s) could make a couple of minor changes and my problems with the Private Message interface would be fixed.

Here are my issues:

1) Message length of 2000 characters: I find that a detailed description in a Private Message very often exceeds 2000 characters. There is no character count so you find out after hitting the "submit message" button that you exceeded the count. The new screen shows your original message BUT everything after 2000 characters has been truncated so you just lost some of your message (for good!). I end up drafting Private Messages in a text editor and cutting and pasting into two or three messages if the message is wordy.

Solution: Eliminate the limit or add a character counter and a warning on the original text input area. The interface does not mention the 2000 character limit until after you "submit message" It's too late, baby! You just lost all of your text in the original message after 2000 characters... Hope you have a good memory and typing skills.

2) Funny, the Administrator only allows a single message be sent every 60 seconds. Using the "fix" above where I cut and paste into a second or third message means that I have to wait in order to send the various parts of a long private message...

Solution: See #1. Eliminating the character count limit would solve this issue.

Anyhoo, these are my "beefs" with Private Messaging. Seems like such a good tool and so valuable to so many. Let's make it even better!!!!
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Old 07-15-2004, 06:53 AM   #2
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I notice you have msn and yahoo and email. Can't those satisfy the urge for longer messages? Not being critical, just curious.
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Old 07-15-2004, 07:54 AM   #3
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I have to agree with Alansd...
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Old 07-15-2004, 08:02 AM   #4
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Yes, I have Yahoo! Messenger and MSN Messenger but, as you both know, using such requires that all parties be online and have the same software programs installed. These are "chat" programs.

A Private Message is not an "instant message". A Private Message is an email usually in response to a question or comment from another forum user. Often, I will receive a Private Message hours or days after the sender has logged off and gone offline. Instant messaging is not useful in these situations, as you can surmise. Some folks prefer to keep their email addresses private and, accordingly, Private Messaging is a valuable tool.

The "fix" mentioned in my original post should be simple to initiate. Anyone who has drafted a long Private Message knows the issues well.

Thanks for the feedback.
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Old 07-15-2004, 08:09 AM   #5
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Quote:
Originally Posted by Xray
The new screen shows your original message BUT everything after 2000 characters has been truncated so you just lost some of your message (for good!).
When this happens to me I go back to the previous page and the whole message is still there, just split it into smaller messages.

I agree, email the long ones.

John
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Old 07-15-2004, 08:11 AM   #6
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Originally Posted by 74Argosy24MH
When this happens to me I go back to the previous page and the whole message is still there, just split it into smaller messages.

I agree, email the long ones.

John

Really? I must be missing something. Are you sure or are you pulling my leg? Frankly, I don't know how your browser could do this for you since you are working from cache.

I don't think it any big deal to take the limit off the Private Message length. Maybe it is but I doubt it. Maybe it's a storage issue... Andy? Wanna chime in?
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Old 07-15-2004, 08:24 AM   #7
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Really? I must be missing something. Are you sure or are you pulling my leg? Frankly, I don't know how your browser could do this for you since you are working from cache.
Just tried it again and it works, I'm not pulling your leg, I have done it every time I get the 2k limit message.

John
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Old 07-15-2004, 08:26 AM   #8
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Hmmm, wonder what I'm doing wrong.

That seems so elegant. Can you give me exact instructions and I will give it a try?
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Old 07-15-2004, 08:27 AM   #9
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FWIW, I too use the 'back' button then cut & paste the second half of my message into a second one...annoying, but not that big of a deal ~ most my private messages aren't that long.

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Old 07-15-2004, 08:34 AM   #10
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Originally Posted by Xray
That seems so elegant. Can you give me exact instructions and I will give it a try?
Press the back button on your browser.

John
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Old 07-15-2004, 08:45 AM   #11
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Just tried every conceivable manner to duplicate what you are doing.

I just drafted a 4000 character Private Message to John, submitted it and received the length error, hit the back button and it's the same as always, too long with no smaller messages as you depict... I am forced to cut and create a second Private Message in order send the whole thing.

Oh well.

Andy?
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Old 07-15-2004, 08:51 AM   #12
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Quote:
I am forced to cut and create a second Private Message in order send the whole thing.
Exaaaactly, that's what I do.

Shari
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Old 07-15-2004, 09:58 AM   #13
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Quote:
Originally Posted by ALANSD
I notice you have msn and yahoo and email. Can't those satisfy the urge for longer messages? Not being critical, just curious.
Maybe you can PM the person, and ask for their email to send the longer message to. Since the limit seems to be non-fixable, this could be a good alternative.
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Old 07-15-2004, 10:03 AM   #14
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I changed the maximum characters for PMs to 5,000. I also reduced the floodcheck guard to allow messages to be sent every 30 seconds rather than every 60.
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