Theoretically, one simply has to either post a forum problem in this "forum support" forum or hit the "Contact us" button and put the same words in the form, or email
support@airforums.com.
However, all these communiques end up at the same place - the Moderators. They, in turn, have a behind-the-scenes means of apprising the forum owner of problems only he can fix. Should the Moderators not bring the matter to his attention or the owner does not feel the need to act on the issue, the matter will remain unresolved.
Andy R owns this place. If you feel you have a valid concern and would like to hear no lies, I suggest you send him a Personal Message outlining your concern. From my experience, he appears to be a good guy.
Tom