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Old 04-28-2009, 10:26 AM   #43
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Problems here also. McAfee support tried to help me out but I found out that I unknowingly had two antivirus programs on my computer. So McAfee was not able to do its job. Anyway, I do have a bit of a mess here so I am taking it in for a system recovery.

I've been fortunate to this point to never have any serious problems so this has been a real learning experience.

Good luck to everyone!

Debbie
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Old 04-29-2009, 11:29 PM   #44
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I had something happen also. Some box (Microsoft ?/fake?) appeared and said "seriously infected " and other stuff that made me think "this is really bad, bad,bad. I clicked on it and a colorful screen showing LOTS of viruses (or something) in 3 flashing areas out of how ever many there were. I clicked on what it said to "fix it" and another message box (Windows/Microsoft?)told me that "the author couldn't be identified" so I took the advise and tried to close it out. It didn't want to let me do that and seemed to be stuck. Finally I got it to go away but the next day it was back again. Somehow I got rid of it again and so far, so good. You have all guessed by now I have no clue about computers. I do have Windows Live ONE CARE. antivirus, antispyware,& firewall, ID protect., file & photo backup, performance tune-ups, home network management. DO NOT LAUGH, SAY GEEZ, OR ROLL THOSE EYES. It sits before me. In the box. Never opened. My adult children may be able to assist, but are not near and very busy. I'm afraid to try the install for fear I'll do something wrong and not have a second chance. It can also be installed on up to 3 computers and I have 2. An XP desk top and Vista (home prem) laptop. Do I need to take it them someplace??? Oh yeah, and adding insult to injury ..... it's pure dial up and s - l - o - w. GEEZ!

Sad ain't it?
sue
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Old 04-29-2009, 11:39 PM   #45
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i got this virus too. i used malwarebytes and it removed it with the first scan Malwarebytes.org

i also emailed "customer service" of this program and received this reply within 24 hours but malware had already taken care of the problem;

Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find C:\Program Files\Common Files\Uninstall\PAV\Uninstall.lnk
3.Run the Uninstall file.
4.Reboot your computer.

After that our product will be removed.
Feel free to contact us if you need any help

Kate Johanson
Antivirus Customer Support Specialist
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Old 04-30-2009, 08:01 AM   #46
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Infected too!

I was infected with this thing as well. I used the above-stated solution from their "customer service" and it worked. McAfee does not pick up on this virus-I've been religiously updating my McAfee and it didn't seem to help--kind of makes you wonder if they'll ever come up with a better mouse trap!
Kathleen
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Old 04-30-2009, 08:17 AM   #47
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Quote:
Originally Posted by urbanfood View Post
i also emailed "customer service" of this program and received this reply within 24 hours but malware had already taken care of the problem;

Dear customer,

Thank you for contacting Customer Support Center.
Please follow my instructions to uninstall Personal Antivirus

1.Open My computer, choose Disk C;
2.Find C:\Program Files\Common Files\Uninstall\PAV\Uninstall.lnk
3.Run the Uninstall file.
4.Reboot your computer.

After that our product will be removed.
Feel free to contact us if you need any help

Kate Johanson
Antivirus Customer Support Specialist
Norton told me this method would not get rid of everything and the virus would continue. Of course, this is when they charged me $99.99 to remove it for me! What a rip-off.
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Old 04-30-2009, 08:59 AM   #48
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Here's a recent article in PC Magazine in which they tested the leading computer security suites in a methodical and scientific fashion, after first eliminating as many user induced variables as possible. There's a link to a summary document on the first page that may be all that most folks want to read. PC Magazine has no financial interest in any of these products.

The Best Security Suites for 2009 - Reviews by PC Magazine

In the business world where we have many thousands of pc's to protect, which are used for real work and can tolerate little down time, by a large margin we run "Windoze" on the workstations and use Symantec security products to protect them.
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Old 04-30-2009, 10:01 AM   #49
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Hey guys, I just scanned back thru this thread to find the name and got a little lost in the details. Is the name of the virus that everybody is finding called rouge.regtool? I didn't find anything on mine by using standard detection methods. Guess it's time to do some more looking.

Jim

On Edit: Didn't go back far enough. It's called "Personal Anti Virus".
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Old 05-03-2009, 09:55 AM   #50
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Had same MAJOR problem 5 days ago, after all trys at getting the #$%$# thing removed with no results Went to McAfee and had to use thier service, with pay!!!!, to finally get back to normal!!!! What else can I do except run scan and updates real regular? Thanks Bud
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Old 05-04-2009, 08:59 AM   #51
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I always use 'system restore' and will run my computer back in time if that ever happens, however you talk about a virus attaching itself...so But there is a plug in called 'HHoTT' I think I spelled that right that ...before you click anything- shows a little green arrow if its safe to proceed and red if its not safe...you might get that add-on. I will look it up and recheck my info.
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Old 05-04-2009, 12:02 PM   #52
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Viruses can often wiggle themselves into your System Restore caches, so don't consider this to be a fool proof method or eradicating the infection. Restore, then rescan. Consider using a second virus scanner (since the first didn't catch it then and probably won't on the second try either).

Again, can everyone please clarify exactly what virus is it that everyone has found? I'm safe (since I'm on my Mac ) but this sounds very similar to a virus that I have recently removed from several clients networks.
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Old 05-05-2009, 07:33 AM   #53
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I was the one who originally posted this. The virus that I had received was called "Personal Anti Virus" or PAV as I found it on my C drive. I could not remove it. Hopefully my computer will be ready today. I brought it in to have it repaired. It became so bad that the computer would not even boot up at start.
Hope this helps.
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Old 05-05-2009, 08:32 AM   #54
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Had this pop up on my PC the other day. Clicked on the CANCEL button, and it started running. I was able to shut down the computer.

My very tech savvy daughter was consulted, and she said to disconnect from the internet, run a Norton scan, and run CCleaner (download available from Piriform). It worked. No sign of the problem since then.

Appreciate the advice about shutting it down with Task Manager.
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Old 05-05-2009, 08:34 AM   #55
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i had a trojan horse attached to a thread alert email from here. when i clicked on the email link, it popped up. my system stopped it.
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Old 05-05-2009, 12:38 PM   #56
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The latest Vitus

CDC medical alert

The Center for Disease Control has issued a medical alert about a highly contagious, potentially dangerous virus that is transmitted orally, by hand, and even electronically. This virus is called Weekly Overload Recreational Killer (WORK). If you receive WORK from your boss, any of your colleagues or anyone else via any means whatsoever - DO NOT TOUCH IT!!! This virus will wipe out your private life entirely. If you should come into contact with WORK you should immediately leave the premises.

Take two good friends to the nearest grocery store and purchase one or both of the antidotes - Work Isolating Neutralizer Extract (WINE) and Bothersome Employer Elimination Rebooter (BEER). Take the antidote repeatedly until WORK has been completely eliminated from your system.

You should immediately forward this medical alert to five friends. If you do not have five friends, you have already been infected and WORK is controlling your life


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