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Old 04-27-2009, 07:08 PM   #15
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Yeah I got that too. I clicked "block traffic" ran norton AV, took a couple hrs to fix.

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Old 04-27-2009, 07:34 PM   #16
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Thanks Gary,
If I try to piece together what happened, I may have clicked on the pop up that said I had a problem, and it started the program. I use Trend Internet Security Pro, and it did not detect anything. I just tried AVG and it is also not finding anything. Any suggestions on how to get this thing off of the computer? I appreciate everyones response to this.
Incidentally, I never click on the ads, so I am still not sure how this happened.
FYI, I have a separate computer for my calender, business, and personal files. This computer is not connected on line. It seemed to me that was the safest way to safeguard important information. I have another computer in addition to my laptop that are on line.
So, I just ran another scan and it detected nothing. Tomorrow I will try to contact Trend to see if they can help me with this problem.
TKSbaskets, what did Norton suggest?
Thanks,
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Old 04-27-2009, 08:01 PM   #17
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Barry, as these things evolve, the tools you can use to get rid of them change also.
At this time I am having very good results with Malwarebytes anti-malware program. It is a free download that you download, install, update and tell it to scan. When it finishes have it "fix" what it finds. No purchase necessary. You can purchase the license for it to be actively looking for malware if you want.
I have used this to clean up machines when I could not get Micrsoft removal tools to load.
At this point in time we are finding the regular antivirus programs ineffective against malware but that can/may/will change.
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Old 04-27-2009, 08:13 PM   #18
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Thats so funny to see this on here, I had the same thing attack my computer yesterday, after downloading AVG and firefox, i was able to get rid of it, after reading a lot online about it. Its bad!!
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Old 04-27-2009, 08:16 PM   #19
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Hello...Now I know where ours came from... it is in the shop as we speak.. needed a new laptop anyway...
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Old 04-27-2009, 08:30 PM   #20
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I picked up something like that a couple of years ago. The warning about a possible virus, then pop ups. We had Symantic installed, but it never saw it. The only thing that saw it was a product called Ad Aware. I picked up the free version and installed it. When I ran it to disinfect it, the virus actually rebooted my PC. Apparently it had some type of defense to reboot the PC before software could kill it.

I went back to the Ad Aware site and they that another piece of software that started up at boot time and disinfected the PC prior to the virus getting executed. Nothing else our IT department had could find or kill it.

I wouldn't guarantee you that it came from here though. I've seen stuff come down the pipe based on these things coming down by random IP address. Stuff is out there attempting to talk to your PC by pinging IP addresses. Once they get a match they sometimes push this crap down. My firewall log show lots of attempts. Not all firewalls, Windows own firewall included, do a good job in keeping all the ports closed down.
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Old 04-27-2009, 08:34 PM   #21
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Personal Antivirus or PersonalAntivirus :: Personal Antivirus Removal Instructions
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Old 04-27-2009, 08:37 PM   #22
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Hi Jack,
Thats whats so bad about this stuff. They keep adding code to get around the effective removal programs so you have to keep finding what is updated and will work. 9 times out of 10 there is more to do beyond running just 1 program. However what I reccomended has worked for me within the last 2 weeks on 3 infected machines coming from different sources.
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Old 04-27-2009, 08:49 PM   #23
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now I'm scared

O.K., now I downloaded Malwarebytes and already use Adaware, Skybot, Norton, and my ISP has a McAfee filter. Whats a guy to do?
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Old 04-27-2009, 08:54 PM   #24
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Whats a guy to do?
Run the scan. I just found rogue.RegTool on my pc. malwarebytes had a nice removal tool. Looks like this thing is all over the net.
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Old 04-27-2009, 09:04 PM   #25
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Are you running a firewall??? Software or hardware? You need that too. Here's one of the best one's out there. The free version will plug a lot of holes. I used it for many years on my home PC. I'm using a pay for firewall today from Kapersky Labs.

ZoneAlarm by Check Point - Award winning PC Protection, Antivirus, Firewall, Anti-Spyware, Identity Protection, and much more.

Here's some additional info.

Firewalls
A good firewall will also make your computer more secure. Firewall programs render your computer invisible to hackers' probes. Hackers run scanning programs over the Internet, looking for computers with electronic openings, called ports. Good firewalls make your computer invisible to the scanners. As with antivirus software, don't run multiple firewalls. They will conflict.
Free firewalls:
• Zone Alarm
• Outpost Firewall
• PC Tools Firewall
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Old 04-27-2009, 09:08 PM   #26
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Are you running a firewall??? l
Me? Yep and also lots of virus protection (although the latest and greatest Norton is getting poor marks just now). But What I read tonight is that if you do lots fo surfing (and I do LOTS of surfing) chances are you may run into one of these critters.
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Old 04-27-2009, 09:22 PM   #27
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I, too, got this virus. I thought I got it from a rogue email that hi-jacked my address book on Friday. Anyway, I got rid of it this morning.

Here's how I did it: I contacted Norton and let them know that despite using their Norton 360 Premiere and Firewall, I got a message from what I thought was MS software that came with my machine saying I had 2501 threats. They told me it was actually a virus and proceeded to spend an hour and a half remotely going through my files and removing all infections at a cost of $99.99! I was not happy that I spent nearly that much for soft ware to protect me from viruses and then got one and then they charged me to remove it. I told them that if they were aware of the virus, why didn't they have an update to remove it. All they could say is that they couldn't keep up with all threats and were sorry for the inconvenience. I told this guy that openly admitted to being in India that I thought that Norton probably wrote this virus so they could charge to remove it to increase their bottom line during a world wide recession. They had no comment. I also told them that they had lost a customer.
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Old 04-27-2009, 10:02 PM   #28
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I was attacked by a really bad Russian Mal-ware last year. It was so bad the longer it was there the worse it got. Also the more I tryed to get rid of it the more it increased its' grip. It nearly completely took over my system. At random times it would send me to certain web sites some were porn type sites some were Canadian Pharmisuitical sites and Anti-Malware sites. All the time telling me in very big scary lettering written acrossed my computer monitor that I must buy this software for $39.95 or I would never get rid of it. "This is no lie". I finally brought Ad-Aware by Lavasoft.com.$26.95. I have been running Ad-Aware it blocks any Mal-ware or Ad-ware it also tells me if the site is dangerous and recommends that I should not go there. Just a note, it has never told that airforums is unsafe not once. At least once a week or more I will run a sweep to remove any other problems. I haven't had any problems since installing it. Some of you have Norton's Systems Works with "Go Back". If you do try using it to return to a time when you did not have the Virus. "Nortons Anti Virus" which I also have. It does not find the the mal-ware like Ad-Aware does. I feel that Ad-Aware does a better job at this.
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