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11-24-2012, 06:09 AM
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#1
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,051
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Airstream Forums iPad app problem
We have had this app on our iPad for 6 months without problems.
I downloaded an update from the App Store the other day, and have not been able to get the app to work properly since.
The app opens to Forums, but current threads will not open and when I go back to Forums, that won't open either. Everything else opens without issue.
Have deleted and reloaded the app twice, same problems.
Help, please.
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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11-24-2012, 06:21 AM
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#2
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Moderator
Vintage Kin Owner
...
, ...
Join Date: Jul 2007
Posts: 11,696
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Hi Maggie,
Sorry to hear that you're having difficulty. We'll look on our end to see if we can spot an issue.
Kevin
__________________
"One of the best lessons I've learned is that you don't worry about criticism from people you wouldn't seek advice from."
William C. Swinney
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11-24-2012, 06:28 AM
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#3
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Rivet Master
2021 25' Globetrotter
Jamestown
, Rhode Island
Join Date: Mar 2012
Posts: 1,720
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Maggie,
I am writing this on my iPad (3 or New iPad).
I don't tend to use the app on my iPad as the screen is large enough to just use the Safari browser.
You got me curious though so I just checked.
I do use it on my iPhone though and have noted no problems.
Good luck finding the issue!
Bruce
__________________
Loving our 2021 Globetrotter 25 and our 2022 Ford F-150 King Ranch 5.0!!! Plenty of payload, not even close to axel limits and it drives and rows beautifully…
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11-24-2012, 06:38 AM
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#4
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Retired.
Currently Looking...
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, At Large
Join Date: Jun 2003
Posts: 21,276
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Maggie, I am posting this from m ipad using the app. No problems that I can see, though I am using the older IOS, and I know you updated yours. Have you updated it yet? I think there are two updates available.
__________________
Meddle not in the affairs of dragons, for you are crunchy, and taste good with ketchup.
Terry
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11-24-2012, 06:41 AM
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#5
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Rivet Master
2008 27' Classic FB
Burkburnett
, Texas
Join Date: Jul 2010
Posts: 985
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I got the update yesterday and haven't noticed a problem so far on the iPad 2 running iOS 6.01.
__________________
AIR 47751
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11-24-2012, 07:04 AM
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#6
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2 Rivet Member
1979 31' Sovereign
Calgary
, Alberta
Join Date: Jul 2012
Posts: 30
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I have had issues going back from a thread to the list of threads. And touching the thread title doesn't work, I found that the > on the right side of the topic line does move me forward, still no backwards navigation (new iPad ois 6). I will just use my safari browser for the time being.
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11-24-2012, 07:24 AM
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#7
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,051
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Quote:
Originally Posted by overlander63
Maggie, I am posting this from m ipad using the app. No problems that I can see, though I am using the older IOS, and I know you updated yours. Have you updated it yet? I think there are two updates available.
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I am completely updated.
I can, of course, access the Forums through Safari, (as I'm doing now) but really like the one-tap accessibility on IPad.
Ummmm, spoiled, yes!
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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11-24-2012, 07:26 AM
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#8
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,051
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Quote:
Originally Posted by Silver Goose
I got the update yesterday and haven't noticed a problem so far on the iPad 2 running iOS 6.01.
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Hmmm, is iOS 6.01 the most current? I should be all up to date there, too, as computer-genius son/24 hour tech support takes care of all that.
He will be back later today, will have him do a look-see.
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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11-24-2012, 07:27 AM
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#9
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Retired.
Currently Looking...
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, At Large
Join Date: Jun 2003
Posts: 21,276
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Quote:
Originally Posted by doug&maggie
I am completely updated.
I can, of course, access the Forums through Safari, (as I'm doing now) but really like the one-tap accessibility on IPad.
Ummmm, spoiled, yes!
Maggie
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I found an update in the app store for Air forums, installed it, and it still works properly. I remember having some issues with my iPhone using the app, but that was long ago. I think it had something to do with history settings or allowing notifications.
__________________
Meddle not in the affairs of dragons, for you are crunchy, and taste good with ketchup.
Terry
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11-24-2012, 07:30 AM
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#10
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Rivet Master
2014 25' Flying Cloud
Cuddebackville
, New York
Join Date: May 2007
Posts: 4,333
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Try rebooting the iPad. If that doesn't do it, reinstall the app.
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11-24-2012, 08:33 AM
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#11
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,051
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I hadn't thought about rebooting. Thanks!
Be right back.
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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11-24-2012, 08:41 AM
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#12
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,051
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Nope.
Rebooting didn't work, and I have reinstalled 4 times.
However, one of the upsides to having to use Safari is that I really LOVE the emoticons!
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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11-24-2012, 06:06 PM
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#13
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2 Rivet Member
2011 27 FB International
Keswick
, Ontario
Join Date: Oct 2010
Posts: 64
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I have an iPad 2 with the latest ios 6 . I too downloaded the latest airforums app a few days ago. The notes on the update said it was for greater iPhone 5 support which has the bigger screen. The left side on my iPad 2 of the airforum app is now completely not responsive to any gestures including all control buttons. I did report the problem to the web master who indicated they would look into it but have not heard back since. I'm convinced the new app version has introduced a new bug likely relating to the iPhone 5 screen sizing and introducing an new incompatibility with the ipad 2. My iPad 2 works perfectly well with all other apps.
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11-24-2012, 06:44 PM
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#14
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Rivet Master
1986 31' Sovereign
Miami
, Florida
Join Date: Feb 2004
Posts: 3,137
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Same here. On 6.0 and the update screwed up my access. Back to Safari.
Mike
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11-24-2012, 06:59 PM
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#15
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Site Team
1963 26' Overlander
Hollis
, New Hampshire
Join Date: Oct 2009
Posts: 2,647
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Using safari on an iPad 2 ...do any of you have trouble with the search function? My iPad only allows me to enter one letter and then the keyboard doesn't work and I have to hit the search button again to enter more letters... It bugs the heck out of me.
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Shelly : TAC NH-6 | AIR 41359
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11-24-2012, 07:45 PM
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#16
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Rivet Master
1965 17' Caravel
1983 27' Excella
Walnut Grove/Laguna Woods
, California
Join Date: Jun 2004
Posts: 1,635
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iPhone 4S, 6.0.1, latest App updates, none on the problems listed on this thread.
Happy camper.
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11-24-2012, 08:08 PM
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#17
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2 Rivet Member
2011 27 FB International
Keswick
, Ontario
Join Date: Oct 2010
Posts: 64
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Agreed, works fine on my 4s. Just messed up on my iPad 2.
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11-25-2012, 05:33 AM
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#18
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,051
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Glad it is not just a fluke with our iPad.
I know the powers-that-be are following this, hope you can get it fixed, folks.
In the meantime, I am enjoying the emoticons.
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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11-25-2012, 06:00 AM
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#19
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4 Rivet Member
2012 23' International
Sevierville
, Tennessee
Join Date: Feb 2011
Posts: 280
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Hi Maggie,
I, too, had the same problem you described after loading the updated app to my iPad. I did a force-quit on the app and started it again and was then able to move between forums, current, messages, subscribed, etc. without any problems.
Then I read your thread and thought I'd subscribe and THAT'S when I realized I have a problem! The button in the top right corner that lets you reply or subscribe does not work for me. Maybe there are other issues as well but I haven't gone looking for any.
I'm using iOS 6.01 on what used to be called the "New iPad" but now I guess there's a newer "New iPad" so I'll describe mine as the iPad 3 -- the one with the Retina display and the 30-pin connector cable versus the new Lightning cable.
Will watch for another update. . .
__________________
Ho'onanea (Ho Oh Na Nay Uh) -- to pass the time with peace, ease, and pleasure.
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11-25-2012, 10:31 AM
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#20
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,051
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Well, isn't that the weirdest thing!
I can subscribe to a thread without problem, have force quit, removed and reloaded the app several times without improvement.
Maybe we have an app issue that mutates among different iPads! Where's Mulder and Scully!
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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