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Originally Posted by Chiquita  Don't the drain pans come with the unit? Are the drain pans contoured for the curved roof top? I think I am going to go with the Duo-Therm Brisk Heat pump 15k. My head is aching going back and forth with this..... |
I have decided to upgrade my stock 11,000 btu Duo-Therm with a 13,5K Low Profile Duo-Therm Heat Pump. When the installer removed the old unit he found the drain pan was cracked in several places. The drain pan is "thin" plastic and can be easily cracked when tightening down the unit so be careful. The drain pans are purchased separately, they do not come with the unit.
I had considered going with the Carrier unit but I had several RV Techs and parts personnel warn me against the Carrier due to their poor parts and tech support. The parts guy said he has a tremendous problem getting any support from Carrier and many of his customers end up waiting for parts during the peak of the camping season. On the other hand, Duo-Therm has a large network of warranty/repair centers and parts distributors and "everybody" works on them. They also offer a 3 year warranty vice 2 for the Carrier.
Trust me, I was just as confused and frustrated as you trying to make a decision, but in the end I went with the advice of the folks who deal with this stuff everyday. Only time will tell!