Hi, something is still bent or something was installed incorrectly. Usually the steering wheel goes about three and a half or four turns lock to lock, so the pitman arm would only have to be off a few splines to for the steering wheel to be upside down. It's not the gear box. [very rare for the sector shaft to be twisted and not break] Right now it would be cheaper to just pay them and have an alignment shop fix it. Then re-bill them or the insurance company. If them idiots don't know how to fix it then why would you insist on leaving it there?