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Originally Posted by craftsman  Thanks Jim , good points. Haven't threatened court yet,were still waiting for a response from the insurance commissioner. They are suppose to get back by Wednesday. I think it truly may be a liability issue and I don't think the shop can just give it back fixing most of what the accident caused and not completing the work because they can't figured it out. |
They work on what is written up and only what is written up. When something else pops up it is called a undisclosed defect they contact the insurance company the price negotiated and the repair is completed, this can go on for sometime. I actually think you should tell the insurance company to call you when the car is repaired, you will then inspect the repair and accept or reject. My tact to the insurance commissioner it that the repair is not being made in a timely manner and your are being harmed because you are deprived of the use of the jeep. You don't care what is repaired as long as you get it repaired to the state it was in before the accident. At some point the insurance company has to figure it out they are paying. It is a pain when the actions of others causes so much grief.