| End of rope-need advise
O.k. not exactly Airstream related but has to do with my sons Jeep. He was driving parallel to another car when the driver decided to make a left from the right lane.She stuck him in the right front pushing the bumper into the wheel , damaging the fender etc. His jeep was towed to a nearby repair facility that just happens to work on jeeps so we agreed that they would do the repair work. Their insurance company came out to do an estimate on the work and we agreed to it. They said if there was additional work when they got in to it that the insurance company would make a supplemental payment. Well they finished the work and the day we were suppose to get the car back the shop called and said that the steering wheel wasn't straight although the wheels were and they couldn't figure it out. They then took the Jeep to the nearby Jeep dealer to see it they could fix it. They said it was a bent bracket and got authorization to replace it. Well it didn't fix the problem. The steering wheel is completely upside down. Now they are saying it's the steering box but they won't authorize the work unless we sign for it and if that doesn't solve it we have to pay for the repair.and it still may not be fixed. We refuse to sign for the additional work. We are not the experts and the Jeep wasn't like that before the accident. We are now in the process of getting the Insurance Commissioner involved. Next I guess it court. The only positive thing is we have the check, and haven't paid the repair shop .Any advise???? Sorry for the long post.
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Jack Palmer
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