I can't blame Eric for moving on. After all that is why we moved on from an SOB to an Airstream, deplorable service at the SOB dealer after the sale was complete. We did our research (on both dealers and trailers) and found an Aistream dealer with service that matched their sales pitch.
We were at the Hershey RV show this past weekend and I saw several of the ECO units and they are nice little campers and deserve a look by anybody wanting to get into camping that doesn't want some monster toy hauler or 5th wheel. From my cursory inspection they seem to be well built trailers. Although I am sure they had them spic and span to be at the show.
We wish Eric all the best and hope he has a positive experience with his new trailer. And hopfully his Bambi will find a new home too.