Stay away from Revolution RV.
I recently purchased a new trailer from Revolution RV in Santee on February 2nd. At the time of purchase, I was told that the trailer would be ready within "a week and a half". The dealer supposedly wants to inspect the trailer and all - even though it's brand new. I called the dealer last Friday and they said that the trailer was at the service center and was about to be inspected and prepared. Well, I called the service center today to check the status and now they tell me that the trailer still hasn't been moved to the service center! I then called the sale manager and he said he'd look into the problem and get back to me. It's now almost 5:00 and he hasn't called back. This is the not first time this dealership said they'd call me back... I may have to threaten legal action if I don't get my trailer soon. I certainly won't be buying from Revolution RV ever again!
I called the service department today and the airhead that answered the phone couldn't tell me the status of my trailer. She actually said "we have lots of trailers up here in our service center". I demanded to speak to her boss. Her boss said he'd talk to HIS boss and call me back in 5 minutes. It's now been 45 minutes and no call back. The bank fully funded my trailer and Revolution RV is continuing to jerk me around!
Stay away from them. As another poster said, get a delivery date IN WRITING and don't pay the full balance until you actually hitch the trailer up to your truck!
Revolution RV @ Pissed Consumer Quote:
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Originally Posted by AronS I'm shopping for a new old stock Airstream (a 2007) and found one at Revolution RV in Santee, CA for what I consider to be a very reasonable price. I found a couple of references to questionable service work but I'm looking at simply purchasing from this out-of-the-area dealer, not having anything beyond PDI work done there.
Any thoughts or considerations on buying from a dealer who won't be your servicing dealer and anything else to look out for with Revolution RV?
Thanks!
Aron |